Systems Manager Resume Profile High Point, NC - Hire IT People

WORK EXPERIENCE

Confidential

Systems Manager

Maintain network integrity implementing new systems, troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies for use of the organization's network
Conduct project management activities for new system requirements on various projects for deployment of business functions on new servers.
Assist in documenting procedures, structures, and policies for operational support and maintenance of newly installed networking systems. Plan and coordinate system upgrades and patches through a change management process.
Conduct system analysis and development to keep systems current with changing technologies and work with other professional technical staff in evaluating current systems and making decisions on future development.

Confidential

Cyber Security Engineer

Information Assurance IA Security auditing in support of DOD 8500.2 and AR 25-2 technical and non-technical IA control implementation for information system's custom software applications, databases and networking devices.
Perform manual checks and automated tests using government approved tools and standards,following DKS IA control validation procedures.Supporting DIACAPpackage preparation for ACA review.Document computer security policies, procedures and provide alternative solutions to requests that violate policies
Auditing non-compliant technical findings to the appropriate IA control and perform risk assessments to determine DIACAP severity code for non-compliant controls and post-certification follow-up assessments.

Confidential

Windows Migration Specialist

Investigating and respond to network and/or computer intrusions and data theft: information security, computer forensics, data analysis, system administration of Microsoft Windows utilizing Confidential management console.
Conduct analysis prepare documentation of systems security protocols, controls, findings and recommendations regarding external systems. Create packages run reports, installation, queries, and collections via SCCM packaging and administration.
Analyze and refine systems security requirements work with customers to test applications and resolves hardware/software interface and interoperability problems.Windows Operating Systems including installation, maintenance, backup recovery, capacity management, problem management, disaster recovery, SOP development, security, and patching.

Confidential

IT Support Technician

Installing and maintain hardware devices supporting a broad range of information systems employing multiple network and local operating systems and highly sophisticated client server software.
Determine equipment demands and number and kind of requests received: data communications requests, telecommunications requests, visual information requests, and information services requests.
Create, maintain, and update software distribution solution documentation and generate reports to provide progress updates for IT management

Confidential

Helpdesk Technician

Provide management of shared drive space, active directory, distribution lists, and security groups to meet user requirements. Adding removing, editing user and computer accounts managing group policy.
Help Star helpdesk software problem management solution database, Windows XP, Vista, 7 reimaging support the development of infrastructure products and services to include Web, Directory LDAP , Security, and Application services.
Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations. Excellent organizational, logical troubleshooting and communication skills, and ability to work with people on varied organizational levels.

Confidential

Information Systems Assistant

Served as a technical expert on all supported automated systems utilized as a central point of contact to end user problems or implementations at the desktop/workstation level analyze problems reported to distinguish between hardware, software, network and user-related problems
Resolved routine issues regarding operations, including administration, installations, setups, error messages, system status, and operation procedures.
Knowledge of data centers, including environment controls, monitoring tools, backup power systems, system monitoring, job automation, policies and procedures, and physical organization