SUMMARY:

• Senior IT Professional with over 14 years of experience in Microsoft/ LINUX/ UNIX/
• systems support and Systems Administration. Up to date with the latest technologies. Have experience working in Financial, Insurance, International Consultancy and Internet Service Provider environments. Excellent people and communication skills to top the technical know-how. CISSP certified.

TECHNICAL SKILLS:

• Operating Systems:, Windows Servers/Networks/Desktop, Windows Server 2012/ 2008/ 2003/XP/ 7/8/2000/NT/98/95, , Red Hat Enterprise Linux 2.1/3.0 Fedora Core, Slackware, Ubuntu , Novell Netware 4.x , SunOS x - Sun Solaris 10, NFS/GFS, Citrix Xen, VMWare, VirualBox
• Software and Hardware Experience: Tumbleweed, Exceed 7.0 PGP/GPG, Entrust, IBM Point in Time, Blackberry Enterprise Server, Tripwire, Avaya BCMS VU, Definity G3si, IP600, and Intuity Audix, VMWare VirtualCenter, Dell OpenManage, HP Systems Insight Manager, HP Proliant Server, Remote Insight Boards, Legato NetWorker, Veritas BackupExec and NetBackup, MS SQL Server 2005/ 2008/ 2012, Internet Information Server IIS 4, 5, 6, and 7, Exchange Server 5.5, 2000, 2003, 2007 and Outlook Web Access, iPlanet Web Server, Samba, Systems Management Server 2003, Visio, Apache, PCAnywhere, Citrix, PC Guardian Encryption, .Blackberry , Sybase, Crystal Reports. Mdaemon, Novell Groupwise, Weblogic.
• Network Skills / Protocols: Checkpoint VPN-1/Firewall-1/ 1 GX, F5, Big IP, SMTP, Windows 2000 - 2010 Active Directory, DHCP ,TCP/IP, DNS,SFTP, FTP , WINS,UDP, SNMP Telnet and VoIP, IBM Switched Virtual Networking, CRM, Web Hosting. VLAN, NIS, NSF, JCL, SSH

Confidential

Laptop Encryption Administrator /Systems Administrator

• Set up of Windows Servers in a virtual testing environment VMWare in preparation for BitLocker encryption.
• Configured , tested and deployed Active Directory security policy for BitLocker, SMS, MSCCM
• Set up of network based image PXE, WinPE . Configuration for optimized Active Directory based deployment
• Test of hardware and software compatibility
• Upgrade from Windows 7 Professional to Enterprise for BitLocker support
• BitLocker testing, proof of concept and presentation to management for production deployment approval.
• Data backup, archiving and restore
• Production deployment, documentation and training.

Confidential

Information Security Administrator

• Planning, testing, deploying and supporting security tools and technologies for Citigroup's file transfer environment CitiSFT based on Tumbleweed/ Axway
• Planning, testing, deploying and supporting CitiSFT Application Security Management on F5 load balanced global Big IP network and PGP Key Management Server
• Migration of users from non-secure FTP protocol based servers to more scured SFTP, FTPS, HTTPS based servers.
• Working closely with vendors , SME and client support teams to resolve connectivity and distributed networking issues
• Planning, testing, implementation and support for Intrusion detection and prevention with Checkpoint FireWall-1/ Firewall 1-GX.
• DMZ CheckPoint Firewall Rules design, implementation, updates, ACL management , lowering false alarms..
• Layered Intrusion Detection/ Prevention systems management/,packet filtering and heuristic application intelligence Cisco Secure Management Architecture.
• Logging capture and traffic data analysis for increased elasticity and compliance
• File and configuration integrity preservation with Tripwire Enterprise. Database setup and monitoring of correlation between change activity and policies.
• Linux system administration, security, user maintenance, network performance monitoring and change management on UAT and Production for a global file transfer / high availability Citigroup network.
• Data redundancy backups, system wide archiving and change management
• Sendmail email daemon installation, configuration and integration with MS Exchange servers/ PGP KMS.
• Distributed Denial of Service/ Advanced Persistent Threats mitigation by heuristic identification of IP address, MAC Adress, DHCP fingerprint, host name and employing appropriate load forwarding
• Vulnerability testing, patching and Ethical hacking
• Compliance reports generation, maintenance, distribution and training
• Performance metrics with WebLogic Diagnostic Framework SLA violations, CPU Load, Graphing Mbean Data
• Full verification of Change Management procedure Development, UAT and Production to ensure production rollouts are bug free
• Vetting system design during Software Development Life Cycle/ acquisition for potential security vulnerabilities
• Communication of security issues, concerns and plans to higher management and employees in an accessible manner
• Active Directory security policy enforcement and testing.
• Development, maintenance and testing of SLAs, Continuity of Business plans, Contingency plans to ensure confidentiality, integrity and availability
• Public Key Infrastructure management with RSA/ PGP/ Verisign/ Entrust/ SSH keys
• Securing a web facing file transfer portal SFTP/FTPS/HTTPS , DMZ/ Firewall configuration, load balancing and redundancy for availability
• Provided support for ID Administration on file transfer servers with 20,000 clients distributed globally
• Provided support for PGP/ encryption/ decryption issues
• Provided contingency planning
• Review and administration of change management
• Provided rotating on call support
• Decru Datafort administration
• SMB support for Windows/ Linux/ Unix interoperability
• Support to clients with connectivity issues escalated by Level 1 support

Information Security Administrator

• Provide level III Support for Intrusion detection and prevention with Checkpoint FireWall-1/ Firewall 1-GX.CheckPoint Firewall Rules updates.
• Designed, deployed and level III Support for CitiSFT file transfer
• Provide level III Support for portal integration/ file transfer system with RSA/ PGP encryption .
• Provide level III Support for Solaris/ Unix/ Linux security patching and system upgrades.
• Provide level III Support for NFS, DFS Samba, security and user account directory issues permission/ quota/ cron jobs etc .
• Provide level III Support for customized periodic system cleanups/ housekeeping by automated system cronjobs .
• Provide level III Support for scripting solutions with Shell/ Bash/ Perl .
• Provide level III Support for Windows 2003/ 2008 Servers and Active Directory .
• Provided level III Support for Web technologies Java, XML, HTTP, HTTPS, FTPS, FTP, SSH, SFTP ASP, SQL, Perl
• Provided level III Support for file transfer formatting issues e.g for MS Office formatting / presentation
• Provide VMware server and client deployment and support.
• Network analysis and Ethical hacking checks with SNMP, Ethereal and WireShark
• Writing CitiSFT documentation and scripts for Level I and II Support teams
• Monitoring trouble ticket system and resolve issues promptly.
• Built Standardized Operating Environment images for Solaris Jumpstart
• Supported CitiSFT's SAN hardware and software environments, including testing pre-releases.
• Enforcing existing Citigroup Corporate Information Security policies, and proper systems usage.
• RDBMS design and maintenance with MS SQL 9.
• SMTP encryption migration and support Exchange 2007, Outlook client 2003/ 2007 with Entrust
• Providing extensive and customized scripting solutions with Perl and Windows PowerShell.
• Troubleshooting mainframe file transfer/ JCL issues.
• Supporting the Intergration Management and automation of Citrix Xen environment.
• Support user migration from FTP servers to CitiSFT SFTP / FTPS/ HTTPS
• Troubleshooting CitiSFT client related firewall issues
• Monitor and troubleshoot security and F5 BIG IP load balancing issues on CitiSFT servers .
• Supporting other internal support teams , including CitiSFT Support Level I and II, as well as external clients with a proactive problem solving attitude.
• Employing adaptive inventiveness in incorporating knowledge of various technologies in problem solving.
• Employing strong communication skills, including ability to relay unambiguous information to the technical and non technical clients in both the verbal and written form.
• Work with CitiSFT Engineering Team to forecast system usage and design future architectural enhancement.
• Linux / Sun Solaris file transfer administration including RSA Key based authentication support.

Information Security Administrator

• IS Admin and change management on globally distributed Sun Solaris / Linux FTP / SFTP System
• CheckPoint Firewall Rules design, implementation, updates, lowering false posivites
• Cisco routers maintenance and updates .
• PGP/ Entrust key administration import and deletion for over 5000 users.
• SMTP encryption Exchange 2003 with Entrust
• Administering key ring synchronization.
• Troubleshooting, advising and resolving technical file transfer and file passon issues.
• Assisting first level monitoring escalated issues for file transfer servers.
• Planning, documenting and supporting migration from SecureFTP FTP to CitiSFT SFTP .
• Globally distributed SFTP and file level encryption support on CitiSFT.
• Entrust Secure Email support, certificate generation, recovery and revocation
• Maintaining online routing table and offline account information database.
• Training new staff members support tasks and procedures.
• Consulting project upgrading and migratingT-Mobile's client systems and applications.
• Norton Ghost, Windows 2000 to XP Migration. Imaging. Active Directory.

Financial Services Consultants

Systems Analyst,

• Administer a LAN with T1 connection to a corporate WAN, SSL-VPN, VoIP, CRM, Remote

Support.

• Migration of network OS from Novell to Microsoft Windows Server 2003.
• Migration of e-mail/ SMTP system from Novell Groupwise to Exchange 2003.
• Support of Microsoft Windows Server 2003 and Exchange Server 2003
• Administer a VoIP telephone and T1 internet connection with AT T and Avaya.
• Troubleshoot hardware and software problems, logging on the corporate support website.
• Administer daily back ups with Veritas Back Up Exec. Data archiving.
• Install and configure Microsoft Active Directory Application Mode for use as an LDAP directory service for a directory enabled management system.
• Lead auditing, imaging and procurement projects
• Microsoft/ Win 2003 Clustering Services and net load balance to ensure availability and speed.
• Develop and implement all project requirements including design, test, documentation, planning and final solution deployment strategy for all enterprise business technology initiatives
• Create Perl and VBScript scripts for the corporate network environment, software audits automation, login batch files, and Active Directory management and reporting.
• Translating Lincoln's business needs into practical technical solutions.
• Provide on-site support for all of Lincoln's offices .On call support with PCAnywhere and WinVNC.
• Provide wireless services support for Blackberry, Palm and Pocket PC
• Microsoft Queuing Messaging Communication administration.
• Write, implement and interpret business cases
• Security planning, implementation and monitoring with tools such as IPFilter
• Monitor bugtraq , CISO and various security bulletins, newsgroups,magazines and other sources to stay informed for appropriate hardware and software updates.

Help Desk Analyst for Insurance Agency

• System Administration supporting an Insurance company with XP Workstations on a Novell server environment.
• Seamless updating the network's Anti Virus definition
• User training MS Office Word, Excel, Powerpoint , Outlook Access
• Work closely with MIS Manager, assuming managerial responsibility when needed. Provide DNS services for the NYC office by administering Internal DNS Server and also acting as contact for NameEngine for domain name purchases.
• Create and support the backup infrastructure for Keep's utilizing Veritas NetBackup for Novell, and SQL Servers.
• Supporting remote users by phone and Citrix server/remote computing in NY/CT
• Configuring and mapping LAN/WAN gateways and routers
• Configuring and mapping LAN/WAN hubs, gateways, routers
• Quantitative analysis for hardware and software implementation to meet the best platform environment for Keep's business goals
• Analyze voice infrastructure needs and implement solutions with AT T adds, moves, or changes in Avaya Definity G3si, IP600, and Intuity Audix phone system with Voice over IPl.

Systems Administrator

• System administration, and management of the company's I.T infrastructure /PBX/Fax Computers on Windows NT XP and 98.
• Troubleshooting computer problems on a Local area Network with a dedicated Wireless Internet connection.
• Evaluate and test hardware and software for Norconsult procurement.
• Synchronize Oracle database with the Oslo Norway database.
• Maintenance of Printers, Desktop ,Notebooks and servers.
• Setup and configure Cisco routers, gateways and hubs for secure encrypted l sessions.
• Coordinate the different projects using Microsoft Project 2000 and Visio 2000.
• Support and troubleshoot AutoCAD for Engineering projects.
• Expand the LAN to accommodate ad hoc project's staffing needs.
• Creation and updation of Norconsult's website on Apache server.
• Daily back ups with Veritas Backup Exec.

Customer Service Engineer

• Installation, help desk site support and management of SMTP servers using Mdaemon on the E-Touch e-mail system with nationwide sites supporting 20,000 users.
• T1 and wireless connectivity support and security configurations.
• Addition and maintenance of Internet accounts, POP Mailboxes.
• Conduct feasibility studies, establishing line of sight and implementing wireless microwave point-to-multipoint connectivity for new clients.
• Configuring VPN, WANs, LANs and WMANs

Head of Compute Department Specifying the computing policy for the Academy

• Management of the Computer Lab
• Training staff, teachers and students on the efficient use of a Microsoft network.
• Through the teaching background, dealing with parents teachers students and the wider community I have exercised an ability to communicate effectively with people of all ages and backgrounds. In addition I had a chance to teach computers to beginners.