Confidential

System Engineer

• Territory team lead for Georgia and metro Atlanta. Manage Service Provider for 7 sites.
• Responsible for Understanding of Network infrastructure, computer server architectures, including peripheral interfaces SAN, RAID, Ethernet, Firewall, Switches, and Virtual Environment
• Provide administrative support for Windows servers physical and virtual in a highly available, 24x7 enterprise environment.
• Proficient understanding of storage and networking technologies, HP left hand p4500 iscsi, EMC fiber channel.
• Manage and daily monitoring of CISCO ASA 5505, 5510, VPN, ACL, layer 2 switches and wireless access points.
• Manage enterprise virtual environment with 7 ESXI 5.1 host and multiple servers including RDS, Exchange, SQL, ADFS, Fax, IIS and others.
• Knowledge on VMware Datacenter and Management Products like vSphere, vCenter
• Monitor and create backups for multiple sites using Barracuda, Acronis, Axcient, Synology, Buffalo.
• Created in-depth documentation of processes and system configuration when tasked to Provision and deploy new systems.
• Participate in the network assessment and pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions.
• Utilized monitoring tool Kaseya for status updates of backups and network and server availability.
• Managed office 365 cloud for medical center that had 150 users.

Confidential

System Engineer

• Provided Tier 3 support to Multiple Hospital environment.
• Planned, implemented and maintaining Active directory domain structure for 7 hospitals with multiple sites and thousands of users.
• Implemented Windows server 2008 Domain controllers, NAS,DNS,WSUS,DHCP,SQL,LDAP, IIS, SharePoint,fax serverIdendacard ,file and print servers.
• Managed Exchange server 2007 withover 700 user accounts in a CCR environment.
• Created and implemented GPO's for corporate and remote sites.
• Implemented corporate virus protection symantec endpoint protection.
• Migrate shares from AS400 to windows DFS cluster server shares.
• Created data backups using Symantec for Windows server 2003/2008 and Exchange server 2007 environment
• Created and maintained more than15 ESX host running 200 virtual servers and machines with off-site storage SAN .
• Migrated some existing legacy applications to virtual servers and thin client setup VMWARE
• Administrate shortel phone system.
• Perform product evaluations, recommend and implement products/services for network security.
• Provide engineering analysis, design and install and support for cisco ASA firewalls
• Worked with AT T and other service providers for circuit installation and TTU, patching fiber in MDF/IDF's
• Provide enforcement of security directives, orders, standards, plans and procedures.
• ASA firewallVPN setup and deployment
• Configure and install enterasys switches for new sites
• Configure install meraki wireless access point
• Migrate exchange 2007 on premise to office 365 2010 and managed.

Professional Experience

System administrator

• Managed, configured and troubleshoot Active directory Forrest network infrastructure in the Afghanistan Theater on the NIPR/SIPR/CX-I networks for DOD.
• Employed network scanning and remediation tools such as Retina, Qtip, GFI LANguard, SCCM, WSUS to detect system and network vulnerabilities/deficiencies, as part of a proactive network security policy.
• Monitored strict adherence to DoD 8500 series and DoD Information Assurance Certification and Accreditation DIACAP .
• Tracked and resolved customer IT Security issues using Remedy ticketing system.
• Determine if requisite security patches and remediation procedures have been applied per IAVA requirements.
• Create/modify ADOU,GPO's, User Accounts, Security Groups and grant permissions .
• Built, deployed and maintained Microsoft server 2003/2008 in numerous enterprise roles including DNS, DHCP, Exchange, IIS, Web, DFS,SQL Cluster.
• Preformed monthly/weekly server maintenance by migrating Sysvol logs, updating server virus definitions, approving and updating domain computers and server patches deploying them via WSUS.
• Managed VMware 4 ESX / ESXi hypervisors data center in aNetApps ISCSI storage environment.
• Determined malicious or unauthorized websites that have been accessed by checking logs from proxies and firewalls, as well as coordinate with engineers to block or with the SOC to mitigate an infected system s .
• Analyzed network packets and anomaly detection and recommend threat mitigation strategies to the SOC
• Shift lead on a 24/7 operation responsible for detection and response to IT security incidents.
• Implemented and adhered to Standard Operating Procedures SOP for products: Bigfix, TippingPoint, Netwitness, ArcSight, RiskVision.
• Provide web, email, and telephonic communications to clearly manage security incidents and response procedures.
• Backup/Restore procedures create/modify user mailboxes distribution lists usedExmergeutility to remove and restore emails.
• Configure and optimize Exchange Server 2003, monitor message queues, mail stores,
• Schedule and monitor all network data backups.
• Monitored the Intrusion Detection System IDS for malicious activity and utilized vulnerability assessment tools to mitigate non-compliant systems on the network for multiple OPDIVs Operation Divisions within HHS.
• Prepared weekly incident breech and situation awareness reports for department heads and incident response teams.
• Corresponded with US-CERT to report security incidents and conducted GAP analysis for NIST 800 compliance.
• Responsible for providing advice on best security practices, network security appliances and network security architecture.
• Acquired Federal Government Security clearance level of Secret.

Sr. Technical Support

• Create/maintain over 3000 active directory user accounts in a windows 2003 serverenvironment. Tasks included creation of OU's, security groups, distribution list and Domain policies, monitor NAV console for virus.
• Serve as the backup Telephony administrator task included assigning extension and voicemail for the corporate office users Avaya Definity PBX .
• Maintain network tape backup system by creating and executing full and incremental weekly jobs Archserv/Brightstar monitor Double Take disaster recover .
• Primary administrator for Blackberry/Goodlink accounts and for all wireless devices and wireless network access points this includes the configuration of PDA's.
• Exchange administrator daily task include creating and managing accounts clearing mail ques and making sure the cluster is online also download weekly Antigen virus updates are taking place.
• Network Security Watchgaurd firewall system responsible for monitoring traffic, update access list and create redirects for websites.
• IIS Internet Information Services I am the point of contact for the creation of websites setup task include establishing SSL certificates and installation, publishing the sites DNS with ISP.
• Provided desktop support for over 200 corporate internal users and 2nd level troubleshooting resolution for over 2000 remote employees.

System Administrator/Executive Support

• Setup/maintain all user accounts, access rights, and permissions support of desktop computers in an Active Directory server 2000 environment.
• Created email accounts in the Exchange 2000 for new employees.
• Administrated Citrix accounts for existing users.
• Monitored network server Outlook Web Access, Tac/Acs , Spam Gateway running on IBM Netfinity and eserve platforms.
• administrator for the Avaya phone switch and voicemail PBX.
• Other responsibilities include world class desktop support for the AMB executive staff ensuring images are error free and configured for VPN connection, outlook and the Microsoft office suite.

System Administrator

• Setup/maintain all user accounts, access rights, and permissions support of desktop computers in a Active Directory server 2000 environment.
• Maintain SQL, Exchange 5.5, WINS, DHCP,DNS servers.
• Configured backup client Veritas for daily use and restores.
• Provided support for wireless network server and configuration for access points for mobile devices such as Blackberry, laptops, Palm Pilots for over 300 users.
• Maintained Real Time server with live feeds to Reuters and Bloomberg.
• A team member assigned to Mirant legal department for colleting and securely storing over 800 gigabytes of electronic forensic data files and documents that were later used to rebut allegations levied by the state of California.
• Authored documentation for capturing and storing data for legal briefs, published in the corporate knowledgebase.

NT System Manager/

• Configured built servers then added them to the worldwide enterprise for production.
• Other task included building server array for storage according to customer needs i.e stand-alone or cluster via MSCS, HP netraid adapters and software.
• Project lead was also required to create and update server images using Norton ghost image software that included NOS, communication, security and monitoring software Measure Ware .
• Informed customers of technical aspects of building and maintaining a server or groups of servers that best fit their needs and budget.
• Managed the building and maintenance for approximately 130 ecommerce web servers in a NOC environment.
• Created/maintained user accounts and shares, permissions and continuously monitored the daily status and activities for systems using HP open view and NT resources tool.
• Trouble-shooting the network, NOS, hardware problems upgrading processors, memory and storage capacity is all part of the daily responsibility along with interacting with the customer.

Network Administrator/Systems Test Implementation.