Software Support Specialist Resume Profile Jacksonville, FL - Hire IT People

Experience

Confidential

Software Support Specialist

Provided Support for XGEN customers, generating COBOL 74 and COBOL 85, on various platforms: Unisys, IBM, UNIX and Windows.
This included
Reporting issues with XGEN to the developers for repair and provided customers with workarounds or solutions
Assisting customers with advice on how to use XGEN to obviate the year 2000 problem
Advised customers on debugging their XGEN and COBOL programs.
Gave customers advice on how to best use XGEN to implement programs to solve their problems

Confidential

Conversion Consultant

Arkansas Employment Security Division Project
Converted a Unisys LINC 4GL written employment system to an equivalent XGEN system that generated COBOL 74 to run on an IBM machine.

Confidential

XGEN Programmer

I designed and implemented a program that used several screens for a Human Relations department to keep track of employee pay and benefits. This was written in XGEN 4GL, generating COBOL 74, and used DMS II on a Unisys platform.
Human Resources Software

Confidential

Systems Programmer

Confidential

Systems Performance Specialist

I designed and implemented a system to assist our measurement technicians to convert and arrange raw measurement data for the systems analysts to examine. This halved the time it took for the technicians to prepare the measurement data for the analysts. This system was written in a proprietary scripting language called Tex for the Honeywell GCOS8 operating system.
GECOS Time Sharing System

Technical Expertise

Platforms: Windows, Unisys, UNIX, Honeywell GECOS

Languages: XGEN 4GL, XGEN screen designer, COBOL 74, COBOL 85, Assembly, HTML, CSS