SUMMARY

• I offer 25 years of providing innovative process improvement solutions to federal, state and local governments, commercial and small business clients with half of those 25 years focused on the development and implementation of healthcare clinical, inpatient, pharmacy, claims, utilization review and reimbursement systems. I have extensive experience with DoD, Medicaid, Medicare and private insurer systems. My approach as an analyst is to ensure all systems developed enable clients to meet their strategic business goals. My experience includes:
• Participation in all phases of the SDLC performing as a requirements analyst, systems engineer, SE supervisor/manager, testing coordinator, implementation coordinator, technical/proposal writer, project manager, SE trainer, documentation lead
• Analysis and documentation of current processes and procedures and assessment of future planned processes,
• Outstanding ability to communicate with client and technicians,
• Leader JAD sessions,
• Identification of business users' needs using object oriented analysis,
• Development of business use cases and new system functions,
• Management of cross-functional teams to deliver projects in accounting, health-care, retail and system conversions,
• Designed system enhancements as well as new systems,
• Developed test scenarios and lead system testing,
• Developed and provided user training,
• Developed configuration management plans,
• Created project management plans and WBS,
• Managed technicians, system users and system developers

IT SKILLS

PROFESSIONAL EXPERIENCE

• Responsible for requirements development, documentation and management of enhancements to the DoD's MHS worldwide healthcare system AHLTA - CHCS and electronic medical record
• Worked collaboratively with fellow analysts, subject matter experts, software testers, system developers and system users and providers
• Performed data mapping and data analysis for data warehousing/ data mining
• Provided analysis and documentation of proposed enhancements and modifications including HIPAA requirements
• Designed GUI mockups to provide visual representation of enhancements/ modifications
• Prepared preliminary and final documentation deliverables SRS, OSD, IDD, SDD formats
• Presented requirement solutions to clients in RAV, SRR, PDR and CDR reviews
• Performed testing to assess implementation of requirements
• Used PVCS Tracker to establish traceability and coordinate requirements management with client's DOORS application

Senior Business Analyst

Confidential

• Used RequisitePro, Visio, Real-Time, MSProject
• Documented requirements for PeopleSoft Enterprise Performance Management EPM budgeting system
• Developed and implemented requirements management model
• Designed user interfaces and test plans

Senior Business Analyst

Confidential

• Researched Reimbursement Methodologies for State Programs
• Documented and analyzed comparison of disparate programs
• Prepared and presented results of research project
• Provided recommendations for a State reimbursement methodology

Manager/ Analyst

Confidential

• Performed requirements analysis for small business
• Identified hardware and software solution
• Installed workstations, servers and software
• Trained users on applications
• Assumed responsibility as office manager responsible for hiring, training and marketing strategies. Built business to 35 million in sales in 5 years

Manager/ Analyst Information Security

Confidential

• Trained staff in requirements gathering for integrating each new client
• Performed ongoing review of security status,
• Developed conversion plans from clients' environment to EDS data center
• Led the development of acceptance test plans and training plans
• Integrated 5 new clients, over 1500 end-users with virtually no problems

Technical Director/ Analyst

Confidential

• Created technical plan for conversion of over 1700 programs for FAA administrative systems with introduction of DB2, and SQL
• Developed requirements matrix and document based on FAA RFP
• Developed a work breakdown structure to accomplish the conversion task at 9 sites
• Cost benefit analysis of varied approaches to technical problem
• Identified when and how training would be accomplished at sites throughout the U.S.
• Developed User Acceptance Test plan
• Researched and identified reverse engineering approach to conversion

• Facilitated requirements analysis for automation of postal retail sales operation.
• Performed as single point of contact for requirements presentation/signoff
• Used structured approach to requirements analysis
• Followed SDLC for development of Client/Server application
• Designed UI and used prototyping
• Developed test plan for UAT at multiple sites
• Documented documentation process and implemented new processes
• Implemented quality control processes for software development
• Successfully led EDS' first Unix/C project for federal government
• Responsible for project management schedules, status updates
• Led development of configuration management system

• Performed requirements gathering, prototyping, product evaluation, cost benefit analysis for potential Medicaid, Medicare and private industry healthcare administrators
• Created requirements documents for prospective clients and senior management comparing current applications to new client requirements
• Developed work breakdown structures for technical implementations
• Established cost for enhancements
• Developed technical proposals
• Led requirements analysis teams for prospective clients
• Led development and implementation of system to automate proposal process