Regional Network\IS Coordinator Resume Profile

WORK HISTORY

Confidential

Regional Network IS Coordinator

Responsible for configuring the network Routers and switches from Cellular One to the new Confidential. Deploying new systems and imaging legacy systems to meet the requirements of the network and the company. Responsible for over 35 stores in three states. Saved the company over 35,000 in 3 months by coming up with a management plan for deployment and configuration of 35 stores.

Confidential

Network Administration/ Systems Administrator

Systems Administrator/Network Administration for 1400 users. Using Peregrine ticketing system for opening, transferring and closing issues with the clients. Some Deskside support, when needed.

Confidential

Deskside Support-Level 3/ Network Administrator

Network Admin Novell-Windows / Deskside support: Using Magic ticket system for logging technical issues. Administering AS400/Host on Demand. Adding and removing users, groups and permissions in Novell and AD. Support for over 1200 users.

Confidential

Supervisor

Deskside Support Hardware/Software : Responsible for 12 technicians and the network and clients for 5 Goodyear Plants. Troubleshooting and repairing desktop and laptop hardware Network Administration for Novell and Windows: software support for: Microsoft Office 97/2000/2003, Microsoft Visio, Microsoft Project, Windows NT/2000/XP, Lotus Notes 5.011/6.5, mNotes SAP, Attachmate Extra, Oracle, Terradata, Net Meeting, Nero, Roxio, Symantec Antivirus Corporate Edition, Cognos, AT T Dialer, Fiberlink Dialer, Filenet, iAvenue, Intellistor, Hyperion Essbase, Manugistics, Stars, Right Fax, Avaya Message Manager, QWS 3270, MochaSoft 5250, TPS, Vertex, and custom Goodyear applications setting up PDAs with wireless access including Notes with mNotes troubleshooting and setting up wireless access and server certificates maintaining and creating images with Drive Image Responsible for creating and editing current documentation on Deskside procedures, Server Backups through Unix and several other programs. 10,000 end users

Confidential

Technology Consultant

Responsibilities included: Troubleshooting PCs, Notebooks, Printers, Monitors, etc. Repairing damage done by malicious software including registry editing and repairing protocols, i.e. TCP/IP, installing hard drives, memory, sound cards, video cards, NIC cards, USB cards, and various software driver and software upgrades virus and spyware detection and eradication data transfer and imaging optimizing systems for top performance cleaning printers, DVD players, CD players, PCs Provided Network administration, Novell, Windows, Web Page design, etc. customer relations in explaining the work done in user friendly terms end users were professors, teachers, students and staff Responsible for 5 school districts.

Confidential

Field Technician

Completed hardware/software installations for Confidential clients provided support for over 5,000 end users

Confidential

Network Technician

Implemented various Microsoft networks. Performed maintenance on client websites. Installed various software packages and performed repairs as needed.