PROFESSIONAL HIGHLIGHTS:

• Over 8 years of experience as an Information Technology Professional.
• Excellent people skills, experience in a professional service environment, proficient in problem resolution in a enterprise environment, and working knowledge of Windows Server and Network technologies. The ability to think through complex problems and to identify potential impacts. Skilled in planning, designing, evaluating, selecting operating systems and protocol suites and configuring network devices.

TECHNICAL EXPERTISE:

PROFESSIONAL SUMMARY:

Confidential

Consultant

• Responsible for creating custom SQL reports for application deployments, inventory assessment and OS migrations.
• Responsible for Windows XP/7 OS deployments and Win7 build customizations.
• Responsible for Importing drivers into the SCCM repository for new vendor hardware.
• Responsible for troubleshooting SCCM client issues, client repair and installations.
• Responsible for advertising multiple vendor applications to multiple global sites.
• Responsible for custom MSI application creation using Admin studio.
• Responsible for SCCM patch management to Windows Servers and desktops.
• Responsible for Windows Infrastructure support and applications support.Confidential

Confidential

Consultant Windows 7 Deployment Analyst

• Responsible for side by side Operating System upgrade from Windows XP to Windows 7.
• Responsible for data migration using SCCM task sequences and USMT.
• Deploying Windows 7 and applications packages using DeployMax via SCCM.

Confidential

Consultant

• Installation and configuration of SCCM 2007 R2 primary and secondary child sites.
• High visible project responsible for Global communications with customers: Installing, trouble-shooting, documenting and scheduling projects.
• Active Directory: job duties included creating and managing OU's, machine and user accounts.
• group policy editing, login script maintenance
• group policy editing, login script maintenance
• Responsible for Generating Custom Reports for asset management.
• Installing, configuring, and administering Microsoft Windows XP/7 Professional.
• Deploying OS images in a global environment using SCCM 2007 via PXE, USB, and advertisement.
• Managing and Creating Custom collections based on site design.
• Responsible for Updating Image builds using MDT and WinPE.
• Responsible for creating documentation for image deployment.
• Responsible for coordinating the testing with the customer of all company proprietary and non proprietary programs and packages for pilot testing.
• Responsible for setting up testing environment for application testing and patch deployment.
• Maintain and updating Active Directory objects OU's, groups, and users .
• Responsible for troubleshooting issues with Pointsec encryption software.
• Cisco configuration: Creating V-LANs for image deployment in a Lab environment.
• Extensive experience with SCCM 2007 R2, VMware Workstation, Windows XP/7 upgrade 32-bit and 64 bit .

Technical Environment: SQL server 2008 R2, MDT, 2008 server, Pointsec, SEP, Windows XP, Windows 7.

Confidential

Consultant

Systems Administrator:

• Installing and configuring server builds on Dell PowerEdge rack 2800, 2900, 6800 and 6900 series servers .
• Confidential support for Server related build issues.
• Responsible for imaging and assisting in automating implementation for Server build team.
• Refreshing servers from windows 2000 to 2003 databackup, joining servers to the domain, and updating patches .
• Responsible for updating documentation and auditing server builds.
• RAID setup and configuration: Confidential
• Responsible for installing and configuring DC's, SQL Server, File and Print, Cluster, and IIS servers.
• Responsible for installing and verification of patches.
• Participated in monthly weekend maintenance activities
• Worked as a technical resource on assigned projects
• Assisting in site surveys for hardware installation
• Decommissioning Cisco routers and Servers.
• Familiarity with network security and information security concepts and technologies
• Maintain and update Active Directory users/computers/printers

Technical Environment: Windows 2000/2003 Server, Dell OpenManager, DHCP, DNS, SQL, SMS, IIS

Confidential

Consultant

Server operations analyst:

• Monitoring Confidential intranet and internet websites, located in the North American Data Centers.
• Supporting IIS 6.0 Server Farms
• Applying knowledge of the ITIL approach to IT service management.
• Assisted in Documenting and communicating results of technical data generated by monitoring software.
• Troubleshooting Windows 2000/2003 software and Dell and IBM server hardware issues.
• Experienced with Sitescope monitoring software on a large enterprise environment.
• Performed troubleshooting, researched, documented, and resolved technical issues with Eroom and IIS 6.0.
• Assist team members in any other areas as needed

Technical Environment: Windows 2000/2003 Server, Active Directory, Terminal Services, Eroom, PCAnywhere, IIS 6.0., Remedy Ticketing System

Confidential

Network Technician:

• Implemented the migration of Windows 2000/2003 Servers and 2000/XP Clients.
• Maintained Active Directory Services, including Organizational Units and Site Services.
• Gained experience in networking LAN/WAN technologies, remote connectivity, and internetworking issues.
• Administered Terminal Services and wireless technology.
• Installing, configuring and maintaining Cisco routers and switches 2800 and 2900 series
• Performed troubleshooting, researched, documented, and resolved technical issues surrounding Windows 98, NT, 2000, and XP OS.
• Involved in backup and restore of all user Data.
• Involved in client network configurations such as TCP/IP, Proxies, DNS, and WINS, etc.
• Created image standards for all client machines on the network using Ghost software.
• Installed AS400 client access and Rumba communications for access to AS400 mainframe.
• Assisted in the design of the architecture for Windows environment for multiple sites.

Technical Environment: Windows 98/XP/NT/2000/2003, Active Directory, Ghost, AS400, LAN/WAN, TCP/IP, Proxies, DNS, WINS, and Rumba.

Confidential

Computer Technician:

• Installed Windows 2000 image on Client PC's.
• Editing scripts to automate the Windows 2000 client rollout to laptops and PC's.
• Performed backup and restore for all user data Outlook, Avaya Message Manager, Office Suite etc.
• Installed printers and re-mapped network drives for users.
• Performed troubleshooting of any desktop issues after installation.
• Involved in Site Survey and planning implementation of site for rollout
• Change user account passwords.

Technical Environment: Windows 2000, Outlook, Avaya Message Manager, MS Office Suite and Dell Laptops.