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Onsite Systems Administrator Resume Profile

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Auburn Hills, MichigaN

TECHNICAL SKILLS

Hardware: Dell PowerEdge Servers, QLogic Fiber Channel Switches, Dell Power Edge rack mounted servers Dell Power Edge rack mounted blade servers Cisco switches Cisco WLAN Controllers Cisco Wireless APs double check E-Mail Appliance and Filter Cisco 5510 Firewall Compellent SAN QLogic HBA's QLogic Fiber Switches McData Switches Fiber optic wiring 3Com switches Dell, HP.

Software: Windows Server 2000/2003/2008/2008 R2 Microsoft Exchange Server 2003/2007/2010 Microsoft SQL 2000/2005/2008 Microsoft WSUS Microsoft WDS Microsoft DNS/DHCP Microsoft ISA Server 2004/2006 IIS Web 6.0 7.0 Windows 95/98/ME/2000/XP/Vista/Windows 7 Novell NetWare 6.5 Novell eDirectory Terminal Services Active Directory Compellent Enterprise Manager Microsoft Office XP/2003/2007/2010 Visio Acronis True Image Adobe Photoshop Symantec Endpoint Client Server Security Symantec Backup Exec Intuit Track-It VMWare ESXi VMWare ESX 3.5/4.1 IPSession Doublecheck WhatsUp Gold.

PREVIOUS EMPLOYMENT

Confidential

Onsite Systems Administrator

  • Onsite tier 3 support
  • Windows System Administrator
  • Responsible for all day to day break fix
  • Troubleshoot and fix all faucets of AD, DNS,GPO across 2 top Domains and 13 child domains
  • Assist with full scale Migration from ESX to Hyper V
  • Manage Enterprise Exchange 2010 Environment
  • Rotate After hours support
  • Manage Content filtering
  • Manage Email Appliance
  • Work with a multitude of vendors on behalf of client to troubleshoot and fix issues
  • Worked with Users on escalated tickets from helpdesk to resolve issues
  • Worked with SCOM SCCM deployments
  • Mixed 2008r2 2012r2 environment
  • Responsible in reducing TSTECH ticket queue from 150 tickets over a year ago to daily average now of 12 tickets

Confidential

IT Subcontractor

  • Responsible for network troubleshooting.
  • Install troubleshooting Server Issues for Server 2008R2, 2012
  • Install troubleshooting VMware
  • Removing spyware and adware from computers and networks
  • Cable installation
  • Responsible for router switch replacements
  • Various other tasks as needed

Confidential

Network Administrator

  • Responsible for managing three separate entities Township, Fire and MECC and overseeing the helpdesk. Primarily responsible for troubleshooting, repairing and maintaining workstations, servers, and other network equipment to serve all three entities.
  • Responsible for assisting vendors' construction radio communications and public safety software company in design and implementation of new 911 dispatch center and MECC in Gahanna, Ohio.
  • Assisted in large Cisco Switching implementation throughout the three entities
  • Assisted in Cisco Wireless Installation in Township, Fire and MECC
  • Responsible for monitoring and maintaining Cisco Wireless system
  • Assisted users with hardware and software issues
  • Assisted with all hardware and software implementation plans
  • Responsible for requesting hardware and software quotes from various Vendors
  • Maintained all versions of Windows on workstations, 2003 2008 on servers
  • Maintained mail accounts on Microsoft Exchange Server 2003 2007
  • Maintained Security Camera Systems
  • Trained users on proper application usage
  • Created and Maintained user accounts in Active Directory
  • Repaired Dell Power Edge Servers
  • Zoned fiber channel switches
  • Created and Mirrored drives on Compellent SAN
  • Installed new Dell Power Edge Blade Servers and created Gold Images with the Compellent SAN
  • Responsible for administration on Compellent SAN
  • Responsible for all specialty software in all three entities.
  • Responsible for all Backups of all three entities using Symantec Backup Exec
  • Redesigned Township MECC's backups to use SAN storage for faster and more efficient backups. Also replicated backups to LaCie storage appliances to disaster recovery sites
  • Redesigned Township MECC's backup jobs. Split the jobs up for faster and more efficient backups.
  • Responsible for maintaining and optimizing network performance and connectivity
  • Responsible for monitoring the Helpdesk and verifying all work orders were completed efficiently and effectively
  • Responsible for day-to-day desktop support deployment
  • Supported 48 mobile laptops disbursed across three counties
  • Installed and maintained IIS webserver for Township and MECC
  • Installed and maintained Sharepoint

Confidential

School Bus Head Mechanic

  • Responsible for all aspects of maintenance and repair of the entire district school transportation, including all support vehicles and mower equipment.
  • Responsible for preparing and passing 23 school buses for annual State Highway Patrol inspection.
  • Spent time after regular work hours assisting the District Network Administrator with district network, as well as working on certification through training and classes.
  • Assisted district network administrator in migration from Novell Network to Microsoft

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