PROFESSIONAL EXPERIENCE

Confidential

SeniorSystems Administrator

• Conduct system backups, snapshots and recovery using NetApps and Bridgehead. Support, Active Directory support making adjustments as needed based on group policies, account security settings, and staff assignments
• Deliver Patch Management and remediation services for all hospital servers, employing Symantec Altiris Patch Management tool and Update Manager for VMWare ESXI Patching
• Maintain and support all back office infrastructure, including VMWareVCenter 5.1/5.5 and ESXi 5.1/5.5.Installed and ConfiguredVCenter Heartbeat 6.6, FTon HOST and VMs, VApps for schedule reboot sequences. Upgrade VCenter,Vpshere andESXi 4.1 to 5.1 and 5.1 to 5.5
• Build Windows 2008 and 2012 servers using CISCO UCS B200 M2/M3 and Vmware templates implement server security measures using McAfee EPO
• MS Exchange and Lync 2012 Support of users, client setup, troubleshoot permission settings of all email and instant messaging systems in Microsoft environment. Restoring PST and emails per ticket request assisting users with all email

Related issues.

• Monitor system infrastructure on a constant basis using Solarwinds, adding nodes and attaching templates to servers
• VCloud Hybrid Services VCSH for DR site, deployment of OVF and setup of virtual environment for management of OOR datacenter.
• Storage migration of HP XP to EMC ISILON X400, VPLEX Metro, VNX 5600/5400, XtremIO for all Citrix XenApps and XenDeskop in VCenter 5.1 and 5.5. Migration of Bridgehead backup to EMC Networker and Datadomain 4200.

Confidential

Virtualization and Windows Consultant Short - Term Contract 3mons

• Supported a network of virtual machines and ESXi hostswithin a clustered environment performed routine patch management and BAU services troubleshot key server issues on an as-needed basis
• Implemented an upgrade from Vcenter 4.1 to Vcenter 5.1, including database conversion from 32 bit to 64 bit SQL Server
• Supported active directory,HP, Dell and IBM mid-range Windows servers

Confidential

Subject Matter Expert Windows/Virtualization

• Maintained a large infrastructure of 3000 virtual machines and 50-400 host using vCenter 4.1/5.1 resolved VMware issues from performance to configuration, performed analysis for windows VMS created Datastore from LUNS, managed storage DRS, vStorage migration and vMotion of VMS created Virtual Standard Switches, Virtual Distributed Switches, VLAN, Virtual Switch Ports developed raw device mapping for VMS, managed thin/thick provisioning for virtual machines coordinated the migration of server from P2V conversion using VMware Converter deployed / upgraded over 400 ESX/ESXi hosts to support ESXi 5.1 migrated VCenter 4.1 to 5.1, upgrade ESXi host from 4.1 to 5.1, including the upgrade of datastores from VMFS 3 toVMFS5, upgraded virtual hardware, upgraded virtual distributed switches,communicated with team lead and deployment staff on updated tools for VMS
• Supported and maintained Citrix farms in presentation server 4.5 and XenApps 6.5, troubleshooting profile, session and printing issues with presentation server 4.5, deployed application to Web Interface and Citrix receiver maintained farms ranging from 10-200 XenApp servers, presenting 15-2000 applications for healthcare, financial services and internal IBM accounts configured Licenses server and upgraded and migrated presentation server 4.5 to XenApps 6.5 optimized farm through load balancing and XenApps policies
• Managed domain controller support for standalone servers performed Active Directory support for numerous accounts including Group Policy GPO support for OUs for many groups in Active Directory performed DNS support and troubleshooting of Windows Servers, including Windows Server 2000, 2003, 2008 R2.
• Provided Change Management and Ticketing solutions, including ManageNow, Impact, Remedy and Maximo, CA UniCenter coordinated and prioritized weekend changes, including storage and project teams conducted document operational changes to designate new processes, procedures and best practices
• Functioned as the go-to resource for in-depth business intelligence advised local, national on complex technical issues:
• Leveraged technical knowledge and conducted analysis of applications and operational environments, functional systems analysis, design, integration, and documentation
• Applied principles, methods and knowledge to specific client requirements, provide hands-on server, application and enterprise architecture support
• Acted as liaison between the Account Management teams, project management and IT Service Delivery center:
• Served as single point of contact for 19 complex accounts in the Finance, Telecommunications, Transportation, Health Care and Natural Resources sectors ensure maintainability, performance, and scalability
• Worked directly with analysts, testers, modelers, and business stakeholders across departmental and geographical boundaries to analyze complex problems, develop and review solutions, and anticipate and resolve issues
• Drove quality improvements to achieve Service Level Agreements SLAs for timeliness, quality, and availability analyze SLA breaches, develop, measure and analyze Key Performance Indicators KPIs and implement improvement plans
• Led cross-functional project teams and implement innovative solutions to achieve business success:
• Assisted inProject structure, detailing business processes and leveraging industry best practices for multiple markets projects
• Implemented the full cycle of 24 projects, with total value range from 12M- 35M develop solutions utilizing internationally dispersed project resources, including Requirements Managers, Developers, Project Coordinators, Test Managers, Client Resources and Vendor Resources
• Deliver projects on-time and on-budget while communicating and managing expectations with clients and senior management

Confidential

SeniorSystems Administrator

• Constructed and supervised 100-200 servers with a total value of 120,000 supported 150 users in two locations managed the deployment ofWindows 2003, 2008 servers for extension offices throughout the state
• Developedinnovative Disaster Recovery strategies and engineered techniques to secure the organization's data:
• Established firm-wide disaster recovery processes based on industry best practices, including Security Configuration Wizard SCW built in with Server 2008
• Coordinated security policies and port management within the systems created new accounts and restricted permissions of users by the use of Active Directory, supporting OUs for various departments, implemented various scripts through login scripts attached to GPOs for task such and mappings of hard drive on file servers.
• Configured firewalls and implemented security on Windows Servers
• Performed routine backup of campus servers Operated applications and servers running SQL Server 2000/2005 Access 2000, VB, and ASP

Confidential

Network Administrator

• Managed a network of 420,000 Missourians enrolled in the MC Managed Health Care Program coordinated technological aspects of the Medicaid plan, including liaising with the state of Missouri on medical benefits
• Performed systems administration tasks on Windows 2000 file servers, ftp servers, phone servers, database servers and web servers to guarantee operation for staff and enrollment counselor
• Developed, managed and reported on the new hire intranet system to screen access of Policy Studies Systems
• Analyzed volume history and data of eligible recipients for Quality Assurance QA purposes executed applications and programs using ASP, Windows 2000 Server, SQL Server and Crystal Reports

Confidential

Computer Information Technologist II

• Planned and managed key technologies, including the MOSERS intranet and internet systems for 85,000 members utilized ASP, CSS, JavaScript, HTML, and SQL Server 2000
• Built MOSERS Windows 2000 web IIS and database server SQL Server performed maintenance schedules managed logins developed security plans employed database permissions
• Developed, analyzed and reported on Key Performance Indicators KPIs for the MOSERS websites

Confidential

• Managed the Student Wizard Assisting Teachers SWAT team, consisting of 12 web programmers
• Managed the electronic portfolio systems for 100 students in the Masters in Learning program developed and managed online database and systems performance using PERL, ASAP, and SQL
• Designed and conducted training classes, one-on-one consultations and user support sessions for faculty, staff, and students in the College of Education
• Developed and maintained School of Information Sciences websites, utilizing Dreamweaver, JavaScript and Flash