Summary:

Extensive hands-on and in-depth experience in the architecture, migration, deployment, configuration, and support of enterprise-level infrastructure, software, and technology. Highly technical and proactive CTO-level individual who takes charge and ownership of issues, with unparalleled technical abilities and experience as a technical liaison to executive-level clients. Extraordinary analytical, technical, and troubleshooting skills, with more than 16 years' experience in a senior technical, management, and project management environment, including direction of local and remote IT teams, management of international clients with tens of thousands of people, and large, complex projects and migrations. Accomplished technology professional who identifies deficiencies and reengineers appropriate solutions in support of business goals.

Technical Skills:

Software Application: Lync 2010, Exchange 2013, Office 365, MS Systems Center Operations Manager 2012, MS Systems Center Configuration Manager 2012, Solarwinds, NETGEAR ReadyNAS, Windows Exchange 2003, 2007, 2010, Windows Server 2003, 2008 2012, VMware vSphere 5.5, Active Directory, Microsoft SQL Server, Microsoft Sharepoint Server Service 3.0, Microsoft SharePoint Portal Server, and Microsoft BizTalk Server, Adv Server 2000, Windows XP, 2000, 98, 95, NT and Networking Topologies/ProtocolsEthernet, TCP/ IP, Wireless Network, AutoStart clustering .

Quest Collaboration Services, Metagolix Migration Manager for Exchange, Colligo Email Manager, Amazon Web Services EC2, S3 , Quest and Aletia, SQL, Veritas BackupExec , NetApps, Citrix Program Neighbor Client/ ICA Client ,Vista, MS Office Excel, Access, Word, PowerPoint , MS Visio, MS Project, Windows 95,98 , Windows NT, XP, 2000, 2003, 2008 , Corel Draw6, Picture Publisher, Delrine Formflow, PeopleSoft, CC:Mail, OnNet, AutoCAD 2000,GroupWise, Trackit 5.0, Outlook 2000, Wingra, Adobe PhotoShop, InDesign, Image Ready NetWare Management System, CiscoWorks, ARCserve System Backup Cheyenne Software, Maynard Tape Backup for Windows, PC Anywhere Remote Network Comm. , Verint Impact 360 Workforce Optimization, MDT 2012, 2013, Lotus 123 for DOS/ Windows, Microsoft SMS, Remedy, Heat, Netops, Exchange 2000/5.5, Performance Monitor, Network Monitor, Poledit, Microsoft Proxy Server 2.0/1.2, Microsoft Internet Security and Acceleration ISA Server, IIS, Proxy Server, Citrix/ Terminal Server, Norton Anti-Virus Corporate Edition, McAfee Virus Scan, Computer Associates Inoculan, PC anywhere, Ghost, Drive Image, ARC serve 2000, Windows Scripting Batch Files , ASP 3.0, Macromedia Dream weaver 3.0, Fireworks and Flash 5.0, Microsoft Visual InterDev

Experience:

Confidential

Senior System Engineer

Responsible for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. My core responsibility is keeping the messaging infrastructure including Microsoft Exchange, Lync and Active directory at peak performance and highly available. I also participates in technical research and development to enable continuing innovation within the infrastructure and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

• Responsible for serving as an advanced-level technical expert.
• Demonstrated expert knowledge with Microsoft Exchange 2010/2013 and Lync 2010/2013 in a complex, multi-node /multi-site environment.
• Microsoft Exchange mail migration and supporting email archive technologies.
• Supporting and troubleshooting SMTP, email relay and email edge appliances.
• Windows server administration, including system stability, integrity, and troubleshooting and monitoring practices for Windows technologies and hardware
• LAN protocols including MS Networking, DHCP, DNS, WINS, Virtualization technologies including VMWare and Citrix and related thin client technologies
• Supporting mobile device management technologies.
• Upgrading of software and hardware, planning and roll out of servers and backup integrity and recovery coordination along with disaster preparedness planning
• Collaborate with engineers, admins or software developers to select appropriate design solutions or ensure the compatibility of system components.
• Technical analysis, design and implementation skills to ensure alignment of corporate systems with the Enterprise Architecture and industry best practices.
• Facilitate and lead design review prior to implementation of solutions within the established Enterprise Architecture framework and guidelines and industry best practices.
• Guide and lead the technical teams to resolve complex technical issues as they arise.
• Responsible for architecture and technical design documentation for production systems and related integrations with dependent sub-systems.

Senior System Engineer

Administered, optimized and supported corporate-wide systems and network infrastructure supporting hundreds of internal and external users. Planned and executed all help desk operations, single-handedly providing 1st, 2nd, and 3rd tier support for entire user community. Addressed, prioritized and resolved the majority of all help desk calls and ticket requests, providing hands-on or remote support for diverse issues encompassing desktop, hardware and software, email, Internet, network issues and wireless connectivity, TCP/IP, DHCP, DNS, telecommunications, and printers.

• Used Solarwinds to monitor servers uptime, downtime, performance and stability. Analyzed business and user needs, recommended and rolled out new systems/products, and executed project management/planning initiatives.
• Developed and deployed daily system/network maintenance plans and protocols, ensuring high levels of stability and reliability. Built and managed productive relationships with 3rd party vendors and service providers.
• Assist in architect a VMware 5.5 environment for the virtualization and consolidation of development and production environments.
• Designed new OU structure for AD to be used with new VMware environment.
• Created group policies and documentation for baseline and type server security policies.
• Mainly supported HP, Dell, Cisco UCS and NetApp hardware.

Migration Engineer

Confidential on helping organizations manage, expand, and optimize their Microsoft infrastructure. Primarily assist organizations in upgrading to the current Active Directory and Exchange versions complexity in their environment while providing improved authentication and messaging services to their user and applications. Escalated issue support and subject matter expertise for other consultants and users.

• Provided escalation support for delivery at BNY numbering up to over 150,000 users
• Worked closely with end users to successfully to deliver first line support organizations in all BNY
• Lotus Notes to Exchange 2010 Migration with MDT
• Transitioning to supporting Exchange 2010, Tier III Trouble Ticket Resolution of server and Outlook

Client

Senior, Systems Engineer

Confidential on helping organizations manage, expand, and optimize their Microsoft infrastructure. Primarily assist organizations in upgrading to the current Active Directory and Exchange versions allowing them to reduce cost and complexity in their environment while providing improved authentication and messaging services to their user and applications. Manage all aspects of projects, including project plans, scheduling, and task management from the planning and design stages to the documentation, training, and transition stages.

• Manage small to 30,000 seat Microsoft Active Directory and Exchange migration projects
• Create detailed planning, procedures, and training documentation and using MDT tool.
• Develop custom solutions and applications to increase automation and efficiency
• Write technical articles and whitepapers on Exchange, Active Directory
• Design and carry out greenfield deployments, cross-forests, data center consolidations, organization consolidations, organizations disjunctions, identify management, and directory synchronization projects
• Use the certificate authorities CAs that is trusted to sign on client certificate.

Migration Engineer

Assist with the migration of servers and workstations into new Active Directory domains, using the Quest Software migration tools. Over 40,000 workstations/users and servers into new Active Directory domains, using the Quest Software migration and MDT tools.

• Responsible for using Quest Migration Manager to migrate computers group objects and security permissions to new domains.
• Responsible for using Quest Resource Update Manager to migrate computer objects to new domains.
• Position required troubleshooting PC networking issues involving LAN connectivity, TCP/IP, DNS, etc.

Senior, Systems Engineer

• Architecture, engineering, and support of enterprise server environments for Enterprise Services.
• Design, implementation, and support of Microsoft environments, including:
• Active Directory on Windows 2000/2003/2003/2008/2008-R2
• Exchange 2000/2003/2007/2010
• Dozens of high-availability Exchange servers
• Client access front-end server design
• Corporate webmail, ActiveSync, Outlook Anywhere RPC over HTTPS
• SPAM management
• BlackBerry/mobile support
• Virus security
• Migration and modernization of enterprise environments:
• Active Directory
• Microsoft Exchange
• Network Infrastructure
• Desktops
• Assigned to engineer enterprise environments for outsourced clients, including technology consulting companies/government and financial/banking institutions.
• Lead technical engineer and architect for high-visibility outsourced clients.
• Provide technical direction for internal and outsourced clients and technical liaison to C-level executives and senior management.
• Daily support and migration planning for user bases of over 30,000 users nationally, in multiple environments using Quest Migration Manage Reporter and MDT tools.
• Building and coordinating large projects and work plans involving multiple technical teams.

Senior, Systems Engineer

• Senior Member of the WHS ITMD Pentagon Special Projects Team, responsible for implementing the following projects:
• PenRen Active Directory Migration Implementing the enterprise-wide Active Directory AD that incorporates all users, objects, and policies under a single domain. Successfully migrated to the new AD structure, resulting in standardization and ease of maintenance. Using a combination of Quest Migration Manager for AD and Migration Manager for Exchange software, Sharepoint and custom visual basic scripting to manage the integrations. The last disparate domain was migrated to the Enterprise is the Pentagon Renovation PenRen domain. Migration includes planning, design, scheduling, migration of Active Directory, SharePoint users and objects, and 3rd Tier support.
• Design, build, and integrate SharePoint Portal farms into organizations.
• Plan and execute detailed tasks on projects related to implementing Microsoft Office SharePoint Server MOSS 2007/SharePoint sites.
• Migrated Exchange 2003 to 2007 and to 2010 using MDT.
• Group policy management, file and share permissions W2K, W2K3, W2K8 .
• Implemented, planned and designed Symantec Enterprise Vault 8.0 eVault to use with the Centera. Deploying eVault to actively archive infrequently access email messages aged message 90-180 days .
• Work with WHS staffs/contractors in planning, designing and the implementation plans for data archiving and production cut-over.

Confidential

Project Manager/ Administrator

• Responsible for the planning, coordination, managing, and the development of the Active Directory Migration Implementation Projects for the U.S Army at various Installations
• Responsible for staffing engagement responsible for the on-going implementation and support of their e-mail archiving strategy.
• E-mail archiving strategy involves Microsoft Exchange Version and Symantec's Enterprise Vault Application.
• Setup and configure the SharePoint Central Administration.
• Create Sites and Workspaces
• Install and Configure web parts.
• Apply Master pages and templates.
• Installing, configuring and maintaining SharePoint/WSS and SharePoint 2007.
• Built an image hosting service on Amazon's EC2 and S3, and migrating 1 million images from legacy image servers.
• Experience with Microsoft's SCCM and Service Management Server Extensive experience with Systems Management Server SMS and Enterprise Active Directory Security systems.
• Group policy management, file and share permissions W2K, W2K3, W2K8 .
• Design and implementation of Discovery Accelerator applications and the corresponding integration with the Exchange application.
• Developed migration strategies, impact analysis, and a site specific Implementation Plan for the installations.
• Setup and maintained Exchange 2003, 2000 and 2007 servers, FAX and Blackberry server
• Assumed the role of Administrations managing timesheets and expense reports, as well employee performance.
• Communicating with the key stakeholders DOIM, BGE, RCIO, and PM to design the SSIP Site Specific Implementation Plan.
• Engineering and planning the migration phases and COOP/ DS Disaster and Backup Design.
• Supervise the migration process pre, post, and cleanup phases and document procedures with the migration phases for the AD team and Army IMOs Information Management Officers
• Provide training for the IMO and AD team High Level Documents.
• Migration from Exchange 5.5 to Exchange 2003 to 2007 using Quest Migration Manage Reporter tools.
• Create, train, and supervise support and network engineering team.

Confidential

Senior, Systems Engineer

• Perform on-site network engineering and integration support.
• Provide third level problem resolution of systems and networks.
• Perform technical briefing to functional and technical staff and managers.
• Migrated applications such as RCAS AITS 1.0 to 1.1 to latest releases.
• Support migration from MS Windows NT environment to MS Windows 2003 Active Directory environment using Quest Migration Manage Reporter tools.
• Install, configure and test Dell Power Edge servers.
• Responsible for software load on servers.
• Perform backup and migration of customers' data using scripts provided by customer.
• Work with customers to establish external interfaces necessary to complete migrations.

Confidential

LAN Administrator

• Responsible for provide daily technical support to Department of Homeland Security, Office of Security Technologies.
• Maintained a Windows 2000 LAN of 3 servers, 150 workstations and 150 users.
• Responsible for maintaining the Microsoft LAN and WAN environment.
• Recommended and purchased computer hardware and software.
• Administered and maintained Microsoft Exchange Server and user accounts.
• Maintained system tape backups and performed system file restoration using Backup Exec and Arc Serve network backup software.
• Repaired, maintained and supported company PCs, workstations and servers.
• Maintained network security levels, addressed server security issues and applied appropriate security patches and upgrades.
• Prepare applications servers and clients' project analysis and make recommendations for improvements.
• Perform daily performance analyzes using available software and equipment.
• Provided end user application software and operating system software support.

Confidential

Senior System/ Citrix Engineer

• Working Networking and Storage Technologies: Expertise in components of SAN: HBA, Disk Arrays, Tape Libraries, Large connections.
• Also Planning, Design and Implementation Storage Area Network.
• Implementation of SAN environment with:
• NetBackup 3.4 Shared Storage Optionv / Brocade Switches SilkWorm 3800 / Bridge SNFC 3250 Crossroads - Storagetek / Emulex LP 9000 2GB / EMC Clariion FC-4700 / Library L40 with two drives LTO.
• Designed and implemented Citrix Metaframe installations.
• Carried daily assigned maintenance routines such as NT event viewer review, log monitoring, disk space monitoring, server re-boots, etc.
• Built test servers for organization and did pre-migration software testing.
• Provide 3rd tier support to the organization's internal help desk.
• Maintained both SMS and SQL servers.

Confidential

System Engineer

• Build and managed lab environment to test and model customer configurations and network services.
• Help design, support and maintenance of network infrastructure for state-of-the-art security integration and manufacturing company providing innovative solutions for complex security world.
• Performed network implementations, wiring installation, hardware setup, testing and training.
• Served as team player and Enterprise Administrator for Windows 2000, XP Windows NT 4.0 and Exchange Server.
• Travel region to help manage installation of proprietary access control software and hardware design for Commercial Real Estate industry.
• Installed and supported Citrix Server Farms.

• Included users and applications, security, performance tuning and technical support for application on Citrix Server.
• Administered 250 NT end users and 17 Novell Servers in a 24x7 environment.
• Used Active Directory to create user profiles and user rights.
• Re-imaged machines using Ghost NAV was included in the image package.

Confidential

Personnel Management Supervisor

• Designed and developed software to integrate data being stored by separate systems into client/ server Environment.
• Encouraged acceptance of PC platform, which reduced operational dependency on mini- mainframes and Improve overall system performance.
• Introduced procedural improvements to increase productivity including scheduled hardware.
• Maintenance, Employee activity tracking and cross integration of systems.
• Making recommendations on concepts study results, cost analysis logistic missions.
• Budget program spreadsheets from program managers reviewing of accuracy on authorization funding program, obligation data prior to submission to Congress.
• Coordinated the development and implementation of plans and initiatives for the Army National Guard logistical and operations.
• Research potential new logistical projects that could promote the Army National.
• Created financial reports for Defense and Finance Department.