Summary

Creative, resourceful DevOps Administrator with a successful career specializing in automation and large scale cloud computing. Demonstrated ability to translate strategic goals into achievable action plans, and successful implementations. Expert problem solver with exceptional communication skills.

Experience

Administrator/Manager IT

Confidential

• Researched, tested and selected the software and hardware to be used in the digital signage product.
• Implemented the complete backend infrastructure to run the digital signage network.
• Setup Nagios monitoring system to monitor backend servers as well as remote signage servers. Wrote a plugin that integrated the signage monitoring system with Nagios.
• Setup Puppet servers and automated the deployment of new application servers.
• Setup and managed DNS, domains, email, firewalls, bug tracker, wiki, contact management applications.
• Managed the web development team to ensure project delivery.
• Developed a custom barcode scanner plugin that integrated into the existing signage software.
• Developed SMS and MMS plugins for our signage software.
• Created a custom inventory database with MySQL and PHP to track products and log sales.

Senior Administrator

Confidential

• Setup the IT infrastructure for the new company. Network, remote OpenVPN access, Tomcat, Apache, MySQL databases, SVN source control, Git, wiki and project management systems.
• Consulted on virtual machine and SSL security. Helped develop a new patent pending security system.
• Created several test banking sites to use as demos for our product.
• Setup Hudson continuous build system.

Senior Administrator

Confidential

• Designed and implemented a custom deployment and configuration platform supporting 5,000 servers using open source tools such as Kickstart, Puppet, SVN, PHP.
• Setup a Puppet infrastructure that managed all configurations for 1000s of servers. Wrote many complex Puppet modules and facts including ones to manage Tomcat, Jetty, MySQL, Hadoop, Memcached, Jboss, Apache, IPTables, NFS mounts, network interfaces. Responsible for putting Puppet under source control and automating the update of all Puppet masters.
• Created a custom Nagios monitoring front end that would allow for better scalability and the ability to see alerts across all data centers. Added search capability so you could filter alerts on location, key words or cloud.
• Responsible for large scale code deployment. Developed a web based code deployment portal around our shell scripts using LAMP that enabled the ability to do a point and click code deploy.
• Deployed a VPN system based on OpenVPN to support 100s of concurrent users with high availability. Automated the distribution of keys and added LDAP support for two factor auth. Developed a reporting portal to log and display user statistics.
• Maintained and automated DNS and mail systems using Bind and SVN. Outsourced our DNS for high security and availability.
• Deployed and maintained Xen and VMware virtual machines. Deployed and maintained may different operating systems including Red Hat Linux, Windows Server, Exchange and Windows SBS.
• Setup and maintained a Linux firewall for development lab that supported several networks and VPN.
• Participated in 24/7 on call rotation to support and troubleshoot system and application issues.
• Documented new projects, policies and procedures. Trained coworkers and remote teams. Maintained wiki document system.
• Responsible for root cause analysis and resolution of high profile tickets from NOC. Monitored ticketing system for trends. Reported on incidents and resolutions. Updated findings to knowledge base.
• Lead member of the security team. Responsible for identifying security issues and improving policies. Managed security scans and reviewed new architecture for possible holes or weakness.
• Remotely troubleshot server hardware issues using KVM, IPMI and other out of band methods.
• Responsible for backup and recovery of all documentation, source code and portals.
• Troubleshot complex TCP/IP network issues on our datacenter LAN.
• Setup and managed Scale Computing GPFS and NetApp storage servers. Migrated from Scale to NetApp while maintaining 100 uptime.

Software Developer

Confidential

• Developed high traffic customer sites using C and .NET that utilized caching and load balancing.
• Created a user interface to complex server configuration files that securely updated remote servers.
• Configured and maintained web servers, database and F5 load balancers.
• Quickly created a .NET wrapper around legacy asp applications to allow caching for performance.
• Created user logging feature that tracks usage and hack attempts.
• Responsible for debugging problems on Windows web servers. Monitored event logs for possible issues.
• Ported applications from ODBC to the .NET connector for improved performance connecting to a MySql database. Improved performance on queries to a database that gets over 2 million new records each day.

System Administrator

Confidential

• Setup new Hosting and email accounts and dedicated serves. This includes IIS, DNS, email, SQL Server, FTP and file permissions.
• Designed and deployed wireless 802.11 backbone link between buildings to save on T1 costs.
• Setup VPN and Terminal server for remote access.
• Telephone/network troubleshooting and cabling.
• Tested various VOIP hardware and software.
• Developed various web portals using ASP .net and C .
• Fixed software issues and removed viruses and spyware.

Software Developer

Confidential

• Planned and developed custom online applications for large insurance customers such as Charles Schwab and Allstate.
• 3 years developing financial web applications for the insurance industry using JSP, Java, ASP and MS SQL, IIS and 2000/NT servers.
• Performed various IT duties such as server configuration and maintenance, desktop support, application deployment.
• Setup new sites/domains and configured all aspects of Microsoft IIS.

Technical Skills

Programming: .NET, C , ASP, JSP, HTML, JavaScript, XML,PHP, SQL, Stored Procedures, Shell scripting

Tools: Visual Studio, MySql, Apache, Tomcat, IIS, OpenVPN, Puppet, Nagios, Cacti, Bind, Subversion, Xen, VMware, Jira, Mediawiki, Hudson, Redaptive, Bugzilla, Confluence, Chrome, Firefox, Internet Explorer

Operating Systems: Redhat Linux, CentOS, Ubuntu Linux, OS X , Windows Server, Windows SBS, Windows XP, Windows Vista, Windows 7

Hardware: BIOS, DDR, CPU, PCI, PCI Express, ACHI, SATA, USB, Device Drivers, Power Systems, KVM, HDD, RAID, ENV

Networking: TCP/IP, NAT, SNAT, Port Forwarding, DHCP, DNS, VLAN, SSL, VPN, FTP, TFTP, HTTP, IPTables, 802.11, Local Area Networks, SSH, IPMI

Electronics AC DC principals, DMM, Oscilloscopes, Measurement, Components, Schematics

Education West Valley College - Computer Information Systems