QUALIFICATIONS

I have over 19 years of experience as a System Analyst/Administrator, Technical Support Specialist, SR. Network Engineer/Administrator, Exchange Administrator, SMS Administrator, SQL/Oracle Administrator, Citrix Administrator, Cisco Routers and Desktop Support Management. I have expertise in many different area of Microsoft Servers, Active Directory, Exchange, SQL, etc., with Cisco Routers, switches, and hubs, in several different environments.

SKILLS

SNA, SMS, SMS/WISE, SQL, My SQL, VPN, Proxy, IMAP, POP3, SMTP, UNIX, Network , C/C , Crystal Report, WINS, IIS, DHCP, DNS, DDNS, WMI, ADSI, VP, SMPT, Cisco Routers, Switches, Hubs, Linux, SAN, VBA, A Certified, IBM AS400, Java Script, Wintel, Windows 95/98/NT/2000/2003, 2007, 2008, 2012, Design and Group Policy, Certified Novell Netware, TCP/IP, IIS, IPX/SPX, Visual Basic, MAC, MS Exchange 5.5, 2000, 2003, 2007, 2010, MS Outlook, Sharepoint, AdminStudio, MS Office 98/2000/2003, 2008, 2010, MS Office 365 powered by Cloud, MS Exchange from beginning to Exchange 2013, Power Shell, Power Builders, Outlook, Data Direct Progress, PeopleSoft, Oracle, SQL, Project Manager, NT/2000-2012 Servers, VB Scripting, VLAN, Wise Application Packaging, VBscripting, Altiris, VMWare ESX, Check Point, WISE Packaging, InstallShield, Program Tracker, MS Lync, Vsphere, Windows 9.X, Lotus Notes, LAN/WAN, HTML, Veritas Netbackup, WAN Technologies, Remote Access, Visio, Unix, Citrix, Resource Manager, Citrix/NT, XP, 2000-2007, Norton Ghost, Avaya Administrator, Opsware, MS Cluster Services, MS Project, Scripting, MS-DOS, MSOffice XP, 2000, 2003, 2007, 2008, Active Directory, Flexera, SCCM, Word, Access, PowerPoint, Excel, Much More.

PROFESSIONAL TRAINING

• Certified Network Administrator CNA , CNE Novell 3.X, 4.X, 5.X, 6X
• Microsoft Certified Professional MCP
• Microsoft Certified Systems Engineer MCSE , MCSA , NT, XP, 2000, 2003, 2007, 2008, 2008 RS, 2012 Advanced Cisco Router Configuration ACRC , CCNE , CCNP , CCNA , CCDA , CCDP , CCSM , CCIA , CISSP , SANS
• Microsoft Certified Systems Engineer, Enterprise, Administrator, Active Directory, MCITP , MCTP for 2008/2008 RS
• A Certified
• Network Certified
• Security
• Advanced PC Troubleshooting and Upgrading Techniques
• Windows NT, 2000, 2003, 2007, 2008, 2012 Server MCSE , MCSA
• Professional Certified, MAC Computers
• Avaya Call Manager Administrator, Avaya Aura ASA
• Linux, Redhat, Mandriva, SUSE, Linspire, MEPIS, Xandros, Core, and Ubuntu.
• WAN Technologies consisting of T1, E1, Ethernet, MPLS, MLPPP, Frame Relay, ATM, X.25 switch.

EXPERIENCE

Confidential

Systems Administrator

• Setting up each PC from scratch with a new image, new pc's, Laptops migrating all user information on server and setting up PC's or Laptops,.
• Upgrading information into Active Directory also adding new PC's Laptop to domain
• Outlook problems, had remote access to users PC and Laptops to work, Printer Problems, adding new printers to new domain.
• Updated laptops and PC's to be compatible with Windows 7 operating system.
• User support with software and hardware issues, helping them understand how the software is working with the new operating system.
• Migrated Windows 2003 servers to Windows 2008 severs and also upgraded Active Directory.

Confidential

• IT Services Center, training learning all the application software, help users with software, hardware, cell phone, Avaya Call Manager Phone support, password reset, server issues, documentation of all issues. Reports, upgrading documentation, at many different site through CVS.
• Upgrading information into Active Directory 2013, Several different domains server for Retail and PBM
• Exchange problems, had remote access to users PC and Laptops to work, not enough email space, connecting users to the right Exchange servers, syncing up Blackberry cell phone to connect to the Exchange server/outlook users accounts., and more.
• Setting up new cell phone replacements for employees, all applications trouble shooting.
• Updated laptops and PC's to be compatible with Windows 7 operating system.
• Application compatibility - testing applications to get ready for the Windows 7 migration. Worked with Wise applications and then testing them in Flexera which is a Windows 7 environment application package like WISE but it is compatible with Windows 7.
• Documentation step by step testing of applications in Windows 7, Using Word for findings, also finding the owners of applications.
• Running report with SCCM version 2007 and SCCM 2012 to determine the amount of users for each application and contacting users for verification.
• Also, access users computers with SCCM 2007 and 2012. Getting information to update the data base with all testing procedures for the Windows 7 Migration.
• Worked with Users and CVS clients for information on software upgrades what they needed for upgrades also step by step instructions for new or upgraded software.

Confidential

. Network Administrator/Admin

• Maintained Network system, added new computers with Windows 8 and fax machines, printers to different sites.
• Worked on Accounting with Quick Books, with Licenses, forms, payroll
• Answering phones - setting up appointments. Filling out contract, calling vendor's for site inspections.
• Setting up appointments to check possible jobs.

Confidential

• Infrastructure team responsible for existing Microsoft Active Directory / Windows environment and new deployments.
• Created new Microsoft Active Directory Servers 2003 to 2012
• Migrated Active Directory Servers from 2003 to 2012
• Administered infrastructure adhering to SLA timelines and deadlines.
• Supported Citrix XenApp 6.5 environment.
• Managed VMware ESX environment.
• Utilized VMware to deploy new virtual servers as needed.
• Provided EMC SAN administration and support.
• Utilized PatchLink software to manage software updates and patching.
• Provided hardware monitoring and reporting with ARCserve.
• Performed Root Cause Analysis RCA for infrastructure, network and server issues
• Documented issues and resolutions in SharePoint and POB.
• Administered VMware Infrastructure ESX Hosts, Virtual Servers
• Supported Microsoft Active Directory and Exchange users.
• Administered Exchange 2010 Enterprise Environment Exchange Servers
• On call 24/7. Confidential Administered Multi Domain Global Active Directory Infrastructure.
• Avaya Phone Administrator
• User interaction on problems with software and hardware.
• Worked with SCCM 2007 and 2012 This was one of the clients for Ironclad.
• Windows Enterprise Services.
• Utilized Point of Business, CMDB software suite for task, incident reporting, project management, time tracking, billable hours and configuration items assets .
• Administered Citrix XenApp Infrastructure Farms, App Silos, Servers
• Administered SharePoint Server user access and permissions.
• Provided EMC SAN administration and support.
• Supported Microsoft clustered servers: SQL, 2003 and 2008
• Published Microsoft IIS web sites
• Performed Root Cause Analysis RCA for infrastructure, network and server issues
• Documented issues and resolutions in SharePoint and ServiceNow CMDB reference This was another Ironclad client
• User interaction on software and hardware issues.
• On call 24/7.

Confidential

• Network Security Remediation Specialist
• Managed Multi Site / Multi Domain Active Directory Infrastructure. Business, Credit Card Processing / Transaction, Development and Corporate
• PCI Compliance Security remediation Nessus Scan - Active Directory, Exchange, Group Policy, Network Infrastructure Security, Antivirus and RSA Authentication.
• Implemented WSUS and GFI LANGuard VMs to deploy security updates.
• Replaced existing Exchange 2003 server software and hardware with a new Exchange 2007 server hardware and software
• Replaced existing Windows 2003 domain controllers software and hardware with new Windows 2008 R2 domain controllers software and hardware
• Confidential Designed a Windows 2008 R2 Microsoft Active Directory AD / Exchange Server 2003 infrastructure to replace existing Windows 2003 AD / Exchange 2007 infrastructure 2 locations
• Provided Sr. Level Mentoring to existing IT staff referencing Microsoft Enterprise Best Practices.
• Implemented and maintained Linux Servers for application that the company needed.
• Replaced Symantec Enterprise Protection SEP with McAfee ePolicy Orchestrator antivirus software.
• Supported VMware ESX environment
• Organized existing AD objects to assist with day to day administration Organizational Units OU , groups, departments, users, servers, PCs, laptops, printers etc.
• Implemented group policies to manage domain / PC / user security.
• Implemented and upgraded Linux Servers
• Maintained classified / non-classified network infrastructure security.

Confidential

Network Engineer

• Upgraded the servers from Windows 2003 to Windows 2008
• Maintaining and upgrading Active Directory Servers with all new technology
• Upgraded software and hardware.
• Created and designed the Network system, servers, routes, hubs, switches and connections.
• Organized existing AD objects to assist with day to day administration Organizational Units OU , groups, departments, users, servers, PCs, laptops, printers etc.
• Replaced existing Exchange 2000 server software and hardware with a new Exchange 2003 server hardware and software
• Replaced existing Windows 2000 domain controllers software and hardware with new Windows 2003 R2 domain controllers software and hardware
• Designed a Windows 2003 R2 Microsoft Active Directory AD / Exchange Server 2003 infrastructure to replace existing Windows 2000 AD / Exchange 2000 infrastructure
• Designed the Web Page, Edited video TV programs utilizing SQL, Corel Draw, Adobe Photo Deluxe, Adobe Premiere, Word, Excel Power Point, Access. Answered all questions on software programs. Helped with Internet connections and configuration on Web based issues.
• Created and configured servers, which include upgrade from 2003 to 2008, with updating all pc's. Upgraded PC's to Windows 2008, Windows XP, and MAC PC's. Supported all software and hardware Upgraded RAM and hard drives.
• Upgraded network system from Windows NT to Windows 2003 to 2008, IIS, Active Directory and Exchange.
• Implemented group policies to manage domain / PC / user security.
• Maintained classified / non-classified network infrastructure security.
• Updated and designed new Linux server
• Updated and maintained Unix Server and Patient appointment software upgrade.
• As SMS Administrator Built SMS Site Servers Troubleshot SMS Infrastructure issues Package Deployments issues MSI deployments Issues, and Package replications to DP's, Defined users rights. Deployed Packages, created collection Collection Wizard , Queries and Web Reporting for Advertisement, Installed Client Health Tool, Built SQL Queries to find the Unhealthy Client and Troubleshot Unhealthy Clients via SQL Queries via Query analyzer. Backed up and installed SMS Client, Legacy and Advanced via Scripts and remotely.
• Maintained all Online Web Banking Servers and ATM servers. Added three more legs, which meant adding more servers and setting up servers so that the Banking Servers/ATM Servers would be able to handle the volume of online users.
• Added new PC's to main site and other sites where needed.
• Linux Servers Redhat
• Maintained old pin printers, and added new Printers.
• SMS Distribution Point, Accounts permission, Troubleshooting Failed Client installation, investigation of log file, Troubleshooting Servers Issues via Log Files and enabling NAL Logging,
• Migrating SMS Servers from SMS 2.0 to SMS 2003
• Active Directory Administrator/Engineer Maintained all Active Directory Servers, upgrades on all Windows 2000 to 2003 Servers, Enterprise Administrator, Created Users, Group, Security, OU, and managed them monitored Advertisement and troubleshot failed workstations Built Dashboard and Quires deployed Hot fixes via SUS Scripting via VB Script and Wise application packaging. For securing the whole system using Checkpoint, Firewalls, making sure the all routers, hubs, etc., where maintain and secure. Also, using Active Directory migration tools for upgrades, using VMware, VCP, SQL, My SQL.
• Citrix Administrator Networked host systems management, configured end-user support, trained and documented infrastructure security analysis and management, functional task coordination with corporate groups as required. Technical process implementation for new and infrastructure upgrade components. Maintained and used Citrix MetaFrame Presentation Servers to reduce the operational cost associated with maintaining a distributed network environment.
• Exchange Administrator - Maintained all Exchange Servers at the main site, updating, adding, removing, adding permissions, maintaining Enterprise Administrator as well as upgrading all Servers from Exchange 2000 to 2008.