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It Manager Resume Profile

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NY

Summary

Over ten years of IT experienceinstalling,administrating,troubleshooting, securing and monitoring enterprise networks. Strive to exceed deadlines in a fast paced environment. Well rounded with excellent written and communication skills. Goal oriented and highly motivated individual able to make strong contributions and rapidly integrate into teams.

Technical Expertise

  • Solid understanding of TCP/IP, DHCP,DNS, IPSec/SSL VPN, Key Management, NAT/PAT, DMZ, VoIP
  • Strong experience with ICMP, EIGRP, OSPF, Frame Relay, Wi-Fi 802.11a/b/g/n/ac, VTP, STP/RSTP, CDP, HDLC, PPP, MPLS, Syslog, Access Control Lists, SNMP, TACACS and RADIUS, Oracle Database 10g/11g, MySQL
  • In-Depth knowledge ofWindows Server 2003/2008/2012 R2, WDS, VDI, RDVH WSUS,Windows XP/7/8.1, Linux, Mac OS X, Cisco IOS 12.3T, 12.4T, 15.2T
  • Abundant experience with Microsoft SQL Server 2008/2012/2014, Symantec Endpoint Protection Manager,Symantec Backup Exec 2014, System Center 2012 R2 Endpoint Protection Manager/Configuration Manger/Operations Manager/Virtual Machine Manager, RDS, Hyper-V, MDT,Microsoft Exchange Server 2007/2010, Citrix Xenapp,Lotus Notes
  • Proficient withMicrosoft Baseline Security Analyzer, VMware vSphere5.0,VMware ESXi 5.0, Nessus, Pointsec, PGP,Packet Tracer, PHP,Windows PowerShell,Websense, Wireshark, Nmap, NGrep, Airpwn,Autopsy
  • Strong experience with Cisco2911, 3925 and 3945 Integrated Services Routers,Cisco Catalyst 2960 and 3560 Switches, Cisco IPS 4360 Sensor and Cisco 5550, 5555-X ASAs, HP ProLiant Servers, IBM BladeCenter, Dell EqualLogic SAN, EMCVNX SAN, Dell PowerEdge Servers, Dell Sonicwall NSA 3500 Firewall and Dell Sonicwall Netextender SSL-VPN 2000

WORK Experience

IT MANAGER

Confidential

  • Successfully reduced server equipment footprint by 2:1 ratio through physical to virtual conversion with Windows Server 2012 R2 and Hyper-V, allowing for more efficient use of current cooling systems
  • Used PowerShell to convert servers from Windows Server 2012 R2 with GUI to Server Core, leading to a 90 reduction in necessary updates
  • Redesigned Active Directory structure to enhance functionality and meet business requirements by raising the forest and domain functional levels from Server 2008 R2 to Server 2012 R2 removingadditional domain branch office domain, recreating user accounts computer accounts and organizational units in the root domain
  • Created and linked sites between NYC office and Tennessee warehouse in Active Directory, resulting in employees no longer needing to manually connect to VPN to access network resources
  • Leveraged RDVH to create virtual desktop environments enabling instant access to business critical applications for all users eliminating user downtime due to software installation
  • Modernized desktop deployment strategy from Disk Cloning method to automated Zero Touch Implementation through the use of WDS, MDT and System Center Configuration Manager
  • Performed weekly backups of all servers to tape media with Symantec Backup Exec, enabling quick restoration of important company data

Data control administrator

Confidential

  • Automated database creation tasks,reducing implementation time for new projects by 50
  • Optimized SQL stored procedures to decrease storage requirements for all databases, saving 25,000 on additional storage expenditures
  • Implemented public key cryptography method to encrypt all client data transfers mitigating the risk of theft and tampering of confidential information
  • Worked with team membersand installed, configured and administrated VMware vSphere 5.0 with vCenter on Windows Server 2012 R2to deploy 150 MS SQL 2012 virtualtest databases
  • Tested compatibility of MS SQL Server 2012 features with MS SQL Server 2008 to ensure smooth migration of approximately400 production databases
  • Transitioned virtual test machine infrastructure from VMware to Microsoft Hyper-V, increasing speed of physical to virtual conversions, unified and simplified managementof clients through System Center Virtual Machine Manager

Network Engineer

Confidential

  • Hardened network defenses by addressing potential security gaps discovered while conducting external network penetration tests using OSSTMM defined test strategies
  • Designed and implementedIPSec site to site VPN subnet scheme between Albany and NYC offices, eliminating the need for dedicated leased lines cutting operating costs by 10
  • Performed internal vulnerability assessmentsusing MBSA,Nessus and Wireshark to protectthe Data, Control and Management plane traffic from unauthorized access by employees ornetwork guests
  • Quickly identified root causes and appropriate steps to alleviate user connectivity issues, network congestion or suspicious traffic
  • Managed a high traffic helpdesk supporting 500 users and conducted day to day network administration tasks resolving 80 of tickets without escalation, drastically minimizing user downtime
  • Participated insemi-annual disaster recovery simulations, ensuring business continuity through availability of critical applications within 6 hours
  • Carried out IOS upgrades and scheduled routine maintenance windows after hours to keep network equipment operating at peak efficiency with minimal interruption to office productivity
  • Cooperated with other team members to diagnose and resolve issues with NYC to Albany VPN tunnel

NetworkAdministrator

Confidential

  • Diagnosed and resolved T1, DS3 and frame relay connectivity issues,
  • providing 25 cost reduction in support
  • Installed and maintained 50 small business web servers running Red Hat Linux Enterprise 4 on-site for multiple clients, providing excellent uptime while saving an average of 650/month per client
  • Involved in installation, configuration,maintenance and administration of 100 Microsoft Windows 2008 Servers running Active Directory, FTP, DNS, DHCP and IIS to guaranteee-commerce website availability and revenue generation
  • Upgradedservers from Windows 2003 to Windows Server 2008, allowing greater management through Active Directory user and group policies

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