Coordinator Customer Support Resume Profile, NJ - Hire IT People

INTRODUCTION Currently I am looking for employment opportunity in the USA. Willing to travel and relocate as necessary.

OBJECTIVE: Is to provide your organization with the best possible computer and systems administration, maintenance and support services.

Summary:

Over 10 years of general computer experience, extensive experience installing, maintaining and troubleshooting Windows systems, Linux, Apache, office applications, security software and other, knowledgeable in computer hardware and various devices.
Extensive experience in designing, implementing and supporting Network Infrastructure.
Identifies, troubleshoots and resolve network hardware and software related problems.
Install and Configure VMware ESXi 3 and 4 with Virtual Infrastructure server/Virtual Infrastructure Client, ZEN and KVM, Management and Configuration of Virtual Machines.
Extensive experience in Novell Netware Novell 3.12 to Novell 5.0 .
Extensive experience in designing, implementing and supporting complex
LAN/WAN/VLANs networks with Linux, Windows NT, Novell Netware.
Design and Implemented Wireless Networks .
Excellent organizational, technical and problem solving skills with a special talent for
team oriented assignments.
AccessPoint 1100, and Linksys for wireless access for guests and LAN users
Experience with different Network utilities like backup, Anti-virus, Software auditing,
and Workstation duplication.
Possess the enthusiasm for work, strong desire to succeed and commitment to continuous skill development that help build confidence and high level motivation to achieve desired results. Very ambitious to help others and work in the IT field.
Competent, reliable and highly skilled professional with a proven record of success in
assuming increasing levels of responsibility, initiative, dependability, and the ability to work with little supervision.

OPERATING SYSTEMS AND SOFTWARE

Experienced with a broad range of software, utilities and protocols, including the following:
Skilled in the installation, configuration and administration of Linux RedHat, Centos, Suse , Microsoft Windows most , Some knowledge of FreeBSD, Novell Netware.
WWW Servers - Apache, IIS
Networking - TCP/IP, NFS, Telnet, FTP, DNS, DHCP, NAT, ifconfig, route, netstat, xinetd, HTTP, NIS/YP
Mail - SMTP, POP, IMAP, qmail, Sendmail, Postfix, Dovecot

MS AND DEVICES Well acquainted with PC Compatibles assembling, installation, problem diagnostics and troubleshooting , hard disks, CPUs, motherboards, expansion cards, printers, monitors, removable drives, hubs, switches, etc.

Areas of Expertise

Redhat Linux Administration
Virtualisation ZEN, KVM, ESXi
Network Administration
IT Services Management

Server administration
Novell Netware Administration
Storage Area Networking Raids
Project Handling

Universal Threat Managers
Wireless Networking
Desktop Administration

Professional Experience

Confidential

Coordinator Customer Support

Third Level technical Support for Customers as well as Engineers working on the field for Redhat/Suse Linux Server administrations, FreeBSD Installation, Raid Configurations, SAN, Virtualization, UTMs, Firewalls, Network management, VMware, Blade Servers Administration and maintenance, IT Service management.
Foster an environment in which Customers enjoy high levels of service satisfaction and employees are motivated to deliver top performance. Manage front-end operations to ensure friendly and efficient transactions.

Confidential

Systems Engineer

Regional In charge of the west zone News network communication, responsible for the uninterrupted communication of news to and from the region to all over the world and for the subscribers within the region.
News agency based Communication Network infrastructure planning, designing and Implementation.
Implementation of mail server working on web with Postfix mail server with squirrel mail, Dovecot and Mail Scanner, Web Server, Secure Web Server and Linux administration.
Novell Netware Intranetware Administration, NDS.

We provide IT Staff Augmentation Services!

Coordinator Customer Support Resume Profile

NJ

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship