OBJECTIVE: Acquire a challenging, professional and skill enhancing position in the computer technology/information systems field. To bring a unique mixture of industry knowledge, technical expertise to an organization. In search of an opportunity to use strong organizational, communication and leadership skills that address an organization's information goals and needs.

PROFESSIONAL EXPERIENCE:

Confidential

Network Specialist

• The Network Specialist ensures that the LAN/WAN is capable of providing required services by supporting the network infrastructure through the use of troubleshooting and problem resolution in a production environment. Provides daily operational support for LAN/WAN networks, including firewalls. Plans, installs and supports hardware and software upgrades.
• The Network Specialist is required to resolve technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools such as Hewlett Packard HP OpenView, Cisco Works and Tivoli. An understanding of Management Information Blocks MIB and MRTG to measure, plan and execute methodologies to ensure high performance levels and minimum downtime.
• Responsible for maintaining LAN WAN barrier systems to prevent unauthorized access to MTF systems. In order to meet these requirements, the Network Specialist must be familiar with Cisco firewalls, Cisco, Alcatel, Hewlett-Packard, Nortel and NetScreen VPN devices and IDSs.
• Uses diagnostic utilities to identify and isolate problems encountered on different mediums and network protocols, gather latency statistics and find specific network bottlenecks, evaluate problems and implement fix actions through device reconfiguration or replacement depending on the circumstances.
• Attended weekly meetings to adhere to policy changes and any upgrades at our site.
• Maintain and support computer network components e.g. cables, fiber optics, switches, routers, and hubs. Maintenance and support efforts consist of, but not limited to, identification and correction of deficiencies, scheduling planned outages to minimize impact on operations, and identify areas of improvement.
• Coordinate creation, deletion, and transfer of user profiles and Email Distribution Groups in conjunction with personnel check in and check out.
• Manage and coordinate support of Shared Drive Folders and Monitor Server Storage Capacity. Maintenance and support efforts consist of, but not limited to, identification and correction of deficiencies, and recommend solutions and procedures that are feasible.

Confidential

VSAT Network Engineer Manager

• Responsibilities include the support, maintenance, configuration, and management of desktops and peripherals.
• Responsibilities relate to Tier 2 and Tier 3 network support and other: Office and Mobile support
• Hardware and Software maintenance and support, Installation Configuration for PC's, Laptops and PDAs
• Vsat Comtech FDMA/SCPC, C band and 2.4m and 3.8m install experience
• Cabling ISP/OSP
• Doing daily upgrades and configurations to Cisco 2811 router and 3560 switch configurations as well as 2900 series switch configurations.
• Managed all equipment onsite and supported over 500 users.
• Attended daily management meetings to adhere to policy changes and any upgrades at our site.

Confidential

Fiber support Network Engineer Team Lead

• Responsibilities include the support, maintenance, configuration, and management of desktops and peripherals.
• Responsibilities relate to Tier 2 and Tier 3 network support and other: Office and Mobile support
• Hardware and Software maintenance and support, Installation Configuration for PC's, Laptops and PDAs
• Responsibilities also include supporting other IT department initiatives, tools and procedures as well as interfacing with DCS team leads, DCS Management, ESD, Desktop Engineering, Help Desk, AES, ENS and INS support groups.
• Work with cross functional teams to communicate the in support of the development and deployment of network plans, upgrades and enhancements. Which included 24 hour on -call support for all desktop emergencies.
• Also was a part of the escalations support group when supervisors were asked to take over a call.
• Worked with customers to help fix any entity dealing with their FIOS digital Voice , FIOS Video, FIOS Data
• Have experience with the first-line supervisor level
• Also needed to create access lists on routers for the purposes of bandwidth utilization and security management, performed switch and router IOS and/or Cat OS and hardware upgrades, deploy new routers and switches, install memory and flash updates as needed to accomplish IOS and/or Cat OS upgrades, and monitor and maintain the network utilizing SW/HW tools.
• Needed to plan, organize, coordinate and execute technical projects, often requiring leading teams of other specialists

Confidential

Hp Customer Engineer

• Performed maintenance and repairs on customer equipment working primarily on site.
• Determined site and equipment requirements outlines interdependencies.
• Provided customer with overview of installation activity.
• Maintained a high level of customer satisfaction by clarifying customer needs.
• Troubleshoot and repaired all Hp equipment.
• In charge of technical documentation and service reports for the PM
• Coordinated with our technicians to make sure our upgrades and installs went as planned
• Monitored network management tools HP Openview, DNS

Confidential

Level II Senior Network Control Specialist

• Install and configure hardware and software associated with the extended data communication network
• Perform troubleshooting activities to isolate and diagnose problems
• Coordinate with Sprint and AT T to check circuit requirements and bring back up downed circuits
• Configure Cisco Routers and Switches to support day to day activity
• Keep constant connection to the internet. Choose correct access types like DSL, Frame Relay
• Also picked the correct bandwidth that can be used for voice, data and video
• Managed Help desk issues and coordinated with the PM to resolve and correct any issues that occur
• Developed project plans to communicate with technicians on how to install and upgrade our equipment
• Also in charge of updating tickets to resolve outages or any service requests that were created
• Install, configure, operate and maintain network management applications such as NetCool, and HP Openview

Confidential

Network Technician

• Responsible for supporting software within the LAN
• Install, upgrade and repair desktop PC 's and servers including HP, Dell, and Compaq
• Perform other duties deemed appropriate by supervisor or manager
• Installed and managed a Novell Netware 6.5 server
• Managed our fiber and twisted pair install from designing and configuring

Confidential

Network Administrator

• Experienced troubleshooting hardware, software, and network connectivity issues, disburse and retrieve computer equipment, maintain asset inventory, equipment return or repairs, and maintain network printers.
• Installation in 10/100Base T Ethernet backbone using Twisted Pair and Fiber Optics, Hubs/ Switches / Repeater
• Microsoft Exchange 2000, Disaster Recovery, rebuild database, create and modify and delete mailboxes.
• In charge of implementing VOIP, Internet telephony, Broadband telephony, voice over broadband

Technical Skills:

Hardware: Cisco frame relay switch, Cisco system gateway router, network hub, switches, HP workstations, Compaq, gateway PC's, Symantec Router, Cabletron systems Smartswitch 2200, Cisco ASA Firewall, Cisco router 3600 series, Cisco router 2600, 3600, 7000, 7400, Cisco Router 7200 series vxr, Cisco Catalyst switches 2900,3750,4500,4900, 5500, 6500 series, Cisco wireless Access points, Cisco Pix Firewalls, Cisco 7942 Voip phones, Hp MSL Tape Libraries, Hp Laptops, HP desktops, HP disk arrays, Avaya, HP EVA, Dell Laptops, Dell Desktops, Dell Servers, Sierra Raven Modems, Digi Modems, Brocade XMR8000 Routers, Brocade ICX6610 switches, Riverbed Wan Optimizer, Palo Alto PA2050, Juniper SSG520, Juniper SA4000 fips, Juniper ISG 1000, Mcafee Intrushield 2700, Mcafee Intrushield 1400, HP Proliant hardware Server models ML, DL, and BL blades in p, c and e series builds, IBM Blade Center S

Software: Windows 7,Windows 8, Windows Vista, Windows XP, Windows 2000, Microsoft Office 2007,Microsoft Office 2010, Microsoft Office 2013, Microsoft Visio, Power Point, Excel, Word, Internet Explorer 9, Professional, Exchange 2000, Exchange 2003, Exchange 2007, Exchange 2010, Exchange 2013, Novell Netware 6.5, Groupwise, Windows Server 2012, Windows 2003 Server, Windows Server 2008, Windows Server 2012, Windows 2008 advanced server, HP Openview, Veritas Backup Exec, Cisco Call Manager Version 5, Cisco Call Manager Version 9, Cisco Call Manager Version 10, Citrix 4.0, Solar winds Orion, Active Directory 2003/2008/2013, Remedy, Piccaso, MS Share Point, All Mac Versions, Outlook 2007 , Outlook 2010 and outlook express, Blackberry, SQL Server 2008, Brocade Network Advisor, Lotus Notes, Avaya CM3 and CM6, SysLog, VMware, Vsphere 5.5 Trend Micro anti-virus Office Scan , Symantec Net Back Up and Backup Express enterprise class and server class backup systems for central and local office servers,

Programming Languages: C , C , Java, JavaScript, Python, CSS, UNIX, XML, HTML, and AJAX.

Networking: LAN/WAN, TCP/IP, IPV 4, IPV 6, OSPF, VRRP, HTTP, NETBEUI, WINS, DNS, DHCP, POP3,SSH, SMTP, FTP, TELENET, IGRP, BGP, RIP, ETHERNET, VLAN's, TRUNKING, VOIP, FIBER, IP, FIXED WIRELESS, IP PBX's, SQL DATABASE, SNMP, TACACS, TACACS , RADIUS, ISDN, ATM, SCCP, SIP, IPSEC ISCSI, SNMP, LDAP