PROFILE

• Highly motivated and detail oriented IT professional with 15 years of experience in meeting the needs of mid to Fortune 500 companies. Success is built by continuously learning emerging technologies. Listen, understand IT need, creatively problem solve and clearly communicate the sometimes complex resolutions to non technical customers. Certified on:
• Windows 95
• Windows NT Workstation 4.0, Server 4.0, Enterprise 4.0
• Internetworking TCP/IP on Windows NT 4.0
• Exchange Server 5.5
• Proxy Server 2
• Internet Information Server 3.0
• Internet Explorer Administration Kit
• Managing and Maintaining Microsoft Windows 2003 Environment
• Cisco Certified Network Associate, CCNA

PROFESSIONAL EXPERIENCE

Due to my wife's serious health problems that were diagnosed in Fall 2011 I was forced to leave the workforce.

I am now in the job market again

Confidential

Network Administrator

Responsible for all network and server equipment located in CBTS Data Center Co-located racks 6 : Batavia corporate office, plus 4 outlying plants involved with manufacture of product. This includes mostly HP, Dell and no name servers running Windows Server 2003 and 2008, Linux appliances, MAC OSX servers and storage and various HP and other branded NAS / SAN storage devices: Responsible for Symantec Backup Exec and HP LTO tape storage including running backups and tape rotation: Responsible for Windows 2003 Active Directory, DNS, DHCP, Microsoft Exchange 2003, including peripheral OWA, and BlackBerry Enterprise Server. Responsible all non business specific Not - SAP, Pecas, ERP, SQL Server based applications such as Active Directory, Web Sense, Ironmail, File and Print, account creation / deletion, any and all. Coordinated with and performed under direction of outsourced Cisco Engineer for ongoing backup, maintenance and further configuration of Cisco routers, switches, PIX, VPN Concentrator, Wireless Access Points, ASA 5505 5510, and SonicWall: Assist in problem solving to Help Desk, deskside support, and DBA personnel: Coordinate with MPLS and ISP vendors regarding circuit outages, and hardware vendors on equipment purchases.

Confidential

Network Engineer II

• Windows System Engineer in Managed Services department responsible for Windows 2000- 2008 R2, AD, HP, Dell and IBM hardware, MS Exchange 2003- 2007, all aspects of windows environments, Legato, Tivoli and , EVault backups on Windows servers in CBTS Data Center and for customer premise equipment
• Built, and or managed, maintained HP Proliant / Dell / IBM servers, IBM and HP Blade systems running Windows 2000 / 2003 / 2008 through remote management at customers sites and in CBTS Data Centers for approximately 50 customers i.e. Emerson Electric, Global Lead, ThinkWare, Queensgate Foods, Intermedia, GECIS, Nielsen, Wolsley, EHC, Catholic Healthcare Partners, United Way
• Supported customers windows servers in CBTS VMWare virtual Data Center
• Supported and maintained the Great Oaks Schools MS Exchange 2003 environment for over 2 years after Exchange databases were migrated to CBTS data center. Go To person for MS Exchange within the Managed Services department.
• Supported, maintained all aspects of server environment for Global Lead, i.e. Exchange 2007, AD, BlackBerry, File and Print, DHCP, DNS, patching , user rights, account creation, backup / restore, customer support
• Supported and maintained Cisco Ironport for customer premise equipment customers i.e.: AK Steel, Lindner Center of Hope
• Built, deployed, maintained, supported Evault Infostage environment consisting of 3 servers connected to CBTS San which was first on EMC Clarion and later was moved to NetApp. Supported up to 72 customers online for 4 years i.e. LaRosa's, using EVault to manage their daily backup activities and ensure data was available 24/7
• Deployed, maintained, and supported EMC DiskXtender to the Bank of Kentucky environment, to meet Sarbanes Oxley requirements. Archived data for up to seven years
• Attended Evault Infostage training: 2006, EMC DiskXtender / EmailXtender training: 2007, Microsoft Exchange 2007 training::2008, currently upgrading skills to Exchange 2010, EMC Avamar Training: 2010

Confidential

IT Contract Support

• Responsible for supporting high level customers:
• Contracted with Cincinnati Bell Technology Solutions to join the Windows Server Team supporting servers and back up for diverse data center customer base. Hired as CBTS full time employee based on contribution
• Contracted with DHL Express to provide desktop, server and Siemens Dematic System support.

Confidential

Network Engineer II

• Responsible for Windows Servers for global Owens-Corning account:
• Supported and administered 400 HP and IBM servers operating Windows NT 4 and Windows 2000 in a mixed mode Active Directory Domain.
• Monitored, configured, installed, created accounts and consistently updated Exchange 5.5 and 2000 skills to assure seamless operation of global e-mail system.
• Led the Fax SR product running under Exchange creating accounts and troubleshooting server.

Confidential

• Provided LAN/WAN/PC help desk support, resolved dial up access problems, e-mail problems and network problems at NCR Operations in the Help Desk Operations Center.
• Self trained on Cisco routers and switches. Performed installations of PC's.
• Provided desktop support at Midland Insurance Company, Good Samaritan Hospital and satellite offices of TriHealth.
• Built/administered HP, NT 4.0 Server for Star One Realtors.
• Transitioned from Windows 3.1 and Novell 3.12 to Windows 95 and Novell 4.1 as Desktop Support for Procter Gamble Company.
• Rolled out NT Workstation at Gibson Greeting Card Company.