Network Administrator Resume Profile, PA - Hire IT People

Objective

Utilize skills and education to solve complicated technological issues with the simplest solution possible.

Qualifying Highlights

Software: Active Directory, Adobe Flash/Premiere/Photoshop/Dreamweaver, Citrix, CommVault, Exchange 2010, Group Policy, LogMeIn, Microsoft Office 2003/2007/2010, Norton Ghost, Remote Desktop, VNC, application and OS installation, website design and maintenance, database design and implementation.
Hardware: AS400, computer repair, maintenance, networking, Virtual Machine, Winterm.
Operating Systems: Windows XP/Vista/7/8, Windows Server 2003/2008/2012, Mac OS X, Linux, Android, Blackberry, iOS.
Programming: PowerShell, Batch/DOS, C , JAVA, HTML, PHP, MySQL, and more.
Customer service, detail-oriented, patient, persistent, quick learner, self-driven.

Professional Experience

Confidential Network Administrator

Active Directory - Creating, changing, and removing network accounts for employees. Creating, securing, and evaluating thousands of security resources.
CommVault - Scheduling, maintaining, creating, and troubleshooting backups for more than 300 servers.
DHCP - Creating, moving, removing, and changing DHCP reservations for printers and other devices.
Good for Enterprise - Creating, managing, removing, and troubleshooting user mailbox access from mobile devices.
HP LTO5 Tape Libraries - Loading, unloading, storing, cataloging, and troubleshooting backup tapes.
Microsoft Exchange 2010 - Creating, changing, removing accounts and SMTP addresses for more than 5000 mailboxes, and managing the mail servers.
NTFS Permissions - Managing file access for thousands of users and thousands of security groups.
PowerShell Scripting common tasks to automate and simplify processes with graphical user interfaces.
Printers - Creating, installing, and configuring HP and Canon printers. Managing the printer servers and policies for more than 1500 printers.
ProofPoint - Configuring, maintaining, and troubleshooting email archives.
Procedures - Creating, updating, and maintaining written procedures for all tasks.
Servers - Configuring, securing, and maintaining more than 1000 servers.

Confidential Help Desk Technician,

Troubleshooting a variety of computer, network, printer, telephone and Blackberry issues.
Unlocking, changing, and checking network accounts in active directory.
Reset passwords for network accounts, Blackberries, bank programs, and bank websites.
Entering, tracking, and assigning issue tickets to various departments of Information Technology, Human Resources, and Security Administration.
Processing forms for equipment requests, access changes, and employee updates.
Place service requests for printers for issues not resolved by remote assistance.
Providing support for Microsoft Office 2010 in an enterprise environment.