SUMMARY:

Excellent troubleshooting skills, Great ability to listen and provide technology solutions to meet or exceed desired requirements, diverse experience in hardware/software/networking/Virtualization integration with a strong security emphases, Hands-on infrastructure administrator/manager.

Related Skills /Systems

Microsoft operating systems 95,98,2000,XP,2003,2008,Vista, Win 7 Active Directory/2000, 2003 Microsoft Exchange 5.5, 2003, 2007 Unified Messaging Digital Speech ISA server 2004, 2006 Firewall appliance Watchguard ,Untangle, Fortigate80c, Pix501/506E, ASA5500, Paloalto Microsoft group policy Microsoft Administrative tools WSUS 1, 2, 3 IIS 4, 5, and 6 DNS DHCP WINS InterVLAN Windows Terminal Server Citrix PM 4.0/Xen App Administration HP Express Data Backup, VERITAS Backup, Arc Serve Backup Sharepoint 2006 HP Proliant DL380 G2/G3/G5/G6/G7, HP MLS600/G2 Autoloader Cisco CatOS/IOS/Nx-OS Cisco 4507/2600/3560/3750/NX5548/NX2248/2921 Router-Switch Trend Micro Enterprise Security Data and network security HP/3Com Switches Wireless network equipment Network infrastructure/topology design NAS/SAN HP Server RAID 0,1,5, 10 Camera Security network Nortel Telephone Equipment OTM Project management Asset Management/ Inventory control Purchasing Vendor selection/relations VMWare GSX, ESX, ESXi, VSphere virtual environment, VMware Virtual Appliance Blackberry Enterprise Server Google Mail setup and migration Avaya IP Office.

PROFESSIONAL EXPERIENCE

Confidential

Network Administrator

• Managed Wireless Infrastructure with WLC5508 and Aeronet 1140/1242
• Redesigned WLANs for Production, IP Phones and Guest Network
• Implemented Acceptable Usage Policy for Guest Network
• Implemented and Managed vulnerability management using QualysGuard and GFI LanGuard
• Managed Cisco ASA 5510 and Implemented HA for firewall redundancy
• Implemented and Managed Cisco 3750x Stack/2960x/2955/3560 Layer2 and Layer3 Switches
• Managed Cisco 2811 Router and Wireless Access Bridge for Point to Point connection for Remote Location.
• Redesigned/Implemented/Managed Infrastructure security
• Managed iPrism Appliance for Security Filtering
• Implemented and Managed Infrastructure monitoring and Alerting using PRTG
• Managed 20 Physical and 35 Virtual Windows Server 2008/2012 Environment
• Managed vSphere 5.1 virtual Infrastructure
• Redesigned virtual infrastructure for better performance and efficiency

Confidential

Systems Manager Consultant

• Trained, managed and maintained team to organize backup with Unitrend Backup Appliance
• Trained, managed and maintained team with vMWare vsphere 5.0 environment
• Implemented and Managed SAN environment decommissioning Compellent and EMC and implementing Tegile redundant SAN
• Implemented Disaster Recovery Strategy with creating Disaster recovery plan and implementing High Availability cross networks.
• Managed nScaled offsite Disaster Recovery Solution.
• Managed Cisco 4507 core switch and Cisco NX 5500/2000 series network switch for DataStore redundancy.
• Managed Cisco ASA 5515 and Cisco 5520, Managed segregated secure video traffic for County and Judicial presentations.
• Managed Cisco 5508 WLC with 1142 Wireless Access Point and Aerohive managed Wireless networks for public access
• Managed iPrism web filter appliance for internet monitoring and access.
• Managed Cisco iron port email encryption appliance
• Managed Spam Sentinel for mail filtering.
• Trained, managed and maintained team responsible for SSH/PGP encryption for financial transaction and Symantec Endpoint protection.
• Implemented group policy as per OU basis, planned migration from Lotus Notes 8.5 to Exchange 2013, Implemented password policies and user access policies.

Confidential

IT Administrator/Systems Engineer

• Implemented and managed Infrastructure Monitoring and Alert System for system performance
• Managed Cisco ASA5510/HP Procurve/Dell PowerConnect/HP 3Com network devices
• Designed and Implemented Redundancy by stacking Dell PowerConnect 6224 and 6248
• Reconfigure Hyper V environment for HA and Failover.
• Created and Managed iSCSI VLAN's for cluster storage and backup using Dell NAS/SAN
• Re-architect redundancy and managed Hyper V Cluster for failover Hyper V 2008/2012
• Implemented and Managed Windows Server 2008/Windows Server 2012/SQL 2008 and SQL 2012
• Installed Configured and managed Team Foundation Server 2012
• Planned and Migrated from Exchange 2003 to Office365 including implementation of Single Sign On
• Implemented Microsoft Active Directory Federation Server
• Managed Acronis and Symantec virtual edition backup solution.
• Implemented hosted Customer Service Solution.
• Created and managed Exchange Online Protection/Forefront Online Protection policies.
• Implemented and managed Wireless Infrastructure using Cisco WAP321 and Fortigate 80C
• Implemented and Managed Dell MD3200 series SAN and NAS including iSCSI target for Hyper V host
• Redesigned AD Group Policies based on Computer and User Configuration.
• Defined network vulnerabilities using Retina Network Vulnerability Scanner.
• Monitored Virtual Infrastructure performance using PRTG and Veeam One Monitor.
• Managed MS Licensing Company wide.
• Implemented Testing Environment under Windows Server 2012 Hyper V.
• Implemented Disaster Recovery plan, Implemented security policy and procedure for compliance.

Confidential

Systems Engineer

• Coordinated, Implemented and Managed VMWare VSphere 4.1infrastructure
• Virtualized DNS/Print Server/Citrix Xenapp from physical hardware to VMWare Platform
• Designed/Implemented/Managed Wireless Infrastructure using Cisco 5508-Aeronet 1142
• Segregated network for Security Cameras, Security Access, Industrial Devices
• Monitor Wireless Infrastructure Security using Fortianalyzer
• Designed Configured and maintained IPSec Site to Site VPN using Fortigate80c and Pix506E
• Configured, Implemented, Managed HP2510/Cisco2600/Cisco3750x/3Com2900/HP4800/HPv1910 series network switch.
• Configured and Managed HP 4000 series SAN and Terastation NAS
• Configured and Managed OSPF for ISP failovers
• Configure and Implemented EIGRP for MPLS routes.
• Configured, Implemented and Managed Riverbed WAN Optimization for multiple T1 circuit.
• Configure and Managed Active Directory 2003 group policies for security, application deployment, patch management.
• Migrated from Netscape Messaging Server to Exchange 2007 Environment
• Automated upgrades Win2000/Office 97 to Win XP/Win7/Office2003/Office2007/Office2010
• Configured/Implemented/Maintained WSUS3.0 patch management
• Designed, Configured, Implemented and managed Nexus5k/2k Network Architecture
• Configured and Managed Clientless ASA VPN for remote plants
• Designed and Implemented Digital Signage for Safety Videos and day to day bulletins
• Designed, Configured, Implemented and Managed HelpDesk system using spiceworks 5.0
• Configured, Managed Active Directory 2003 environment for IP Migration and Migration to corporate domain
• Build, Configured and Managed SQL Server 2005 for PCDMIS/Datapage
• Designed, Configured and Managed Network for Safety training through Master Technologies/Course Works/Course Management
• Documented Network Infrastructure, Created Disaster Recovery Plan
• Configured, Implemented SSH/SFTP using CoreFtp and ProftpD for secure file transfers
• Managed Lenel Onguard physical security, surveillance and Fire notifier system
• Build and managed test environment using ESXi 4
• Managed and Troubleshoot WAN failure issues, Managed and Upgraded redundant ASA5510 Hardware and Firmware, Configured and Managed Riverbed WAN optimization appliance.
• Configured and managed dedicated MPLS connectivity over multiple T1 using Cisco 2921 Series Router

Confidential

Systems Administrator

• Managed Virtual Environment using VMware VSphere 4.0 including VMotion and HW issues Managed/Maintained Cisco Switches
• Scoped and implemented Hardware for E-Signature Technology
• Firmware upgrades for Proliant Servers as well as Datamax Clinical Printers
• Managed/Maintained Citrix Xen App/Win2003/2008 server environment
• Maintained Exchange 2003/2007 email structure for staff
• Created, maintained departmental Exchange mailboxes, allowing common calendar area for departmental personnel schedules, common contact point for customers.
• Troubleshot/Resolved Exchange 2003/2007 migration issues include mail flow and delivery, permissions, delegates and configuration.

Confidential

• Initially Worked Confidential as a Systems Engineer through Information Technology Confidential.

SYSTEMS ARCHITECT/ENGINEER

• Support Students and Staff on campus wide network, with software, file, and hardware issues, ensuring 7/24/365 up-time.
• Administrate and troubleshoot 26 Physical servers, 15 Virtual Server Data Center, 400 desktop/terminal/Netbooks network environment ensuring maximum productivity and up-time.
• Designed/Implemented, maintained campus wide network of 10/100/1000 Mb switched with HP network devices.
• Merged two separate networks to form a campus wide data network manageable from a single location utilizing fiber inter-connections.
• Managed Data Center to accommodate current and future hardware and networking requirements.
• Managed cost saving Citrix terminal environment in the dorms to reduce cost of hardware per student
• Assisted in the design and implementation of Citrix web access, which allowed secure remote network access for traveling staff.
• Designed/Implemented/Maintained windows 2003 Active Directory for the campus network
• Managed/Maintained Network Closets and HP Confidential for day to day administrations
• Build Configured and Managed Virtual Environment using VMware ESXi
• Build Configured and Managed Blackberry Enterprise Server in Virtual Environment using VMware ESXi
• Designed/Implemented/Maintained Virtual Application in Virtual Environment for staff and student use.
• Designed/Implemented/Maintained Layer2 and Layer 3 VLAN's for Staff, Cadet, Residential and Guests.
• Designed/Implemented/Maintained Untangle Dedicated server for VLAN's as Intrusion Prevention, Firewall, Phishing Filter, Spam Filter, Content filter, Attack Blocker, Virus Blocker, VPN, Protocol Control etc.
• Designed/Implemented/Maintained network wide access security policy utilizing Active Directory OU's and group policies adjusting as staff/student requirements changed.
• Evaluated/Designed/Implemented/Maintained VOIP via Avaya IP Office with hybrid solution for IP and Analog telephony.
• Build, Configured and maintained HP Proliant DL380 G3/G4 Rack servers with HP SIM for Server Maintenance.
• Build Configure and maintained HP Procurve 4000M L3 Edge switches for campus wide connectivity.
• Configured, Implemented and maintained HP Storage works MLS and G2 Autoloader Tape Library for daily backup.
• Maintained Cisco 4507 L3 Switch.
• Designed, Implemented, maintained Inter VLAN and implemented Cisco Policy Based Routing for Cadet Internet.
• Managed, troubleshoot and resolved issue related to Cisco 4507 using Cisco Network Assistant.
• Designed/Implemented/Maintained multiple domain network, for staff and student use.
• Automated Creating 400 user's account's every year for incoming students, creating secure network storage and profile area on the network, personal email, limiting storage requirements with disk quotes and email policies.
• Evaluated/Configured//Implemented/Maintained Google Apps for Education with Postini and Archiving Services,
• Migrated Exchange 2003 users to Google Apps ensuring no data loss
• Installed and configured SharePoint 2006 in multiple environments development, testing, and production .
• Created/Managed staff user account creation allowing personal secure storage area, email account, and profile areas.
• Implemented common secure network areas for staff work collaboration, ensuring appropriate access to sensitive information.
• Maintained Exchange 2003 email structure for staff and students use.
• Created, maintained departmental Exchange mailboxes, allowing common calendar area for departmental personnel schedules, common contact point for customers.
• Troubleshot/Resolved Exchange 2003 email issues to include mail flow and delivery, permissions, delegates and configuration.
• Designed/Implemented/Maintained Internet Access utilizing ISA server 2004/2006 allowing staff, company approved and monitored internet access while ensuring safe and educationally directed internet content for students, utilizing ISA policies and staff reviewing process for approved URLs.
• Designing/Configuring/administrating firewall/DMZ configuration protecting the network from un-authorized access, malware, viruses, and other attacks from the internet and internal networks.
• Registered/Managed internet domain names with internet/DNS authorities.
• Selected and managed campus internet/ISP connections into the network.
• Evaluated/Selected/Managed company wide Anti-virus solution with scheduled updates and in network repository for servers and desktop updates to reduce internet traffic.
• Managed Share Point server for remote access by board members for collaboration and a more effective/responsive board.
• Designed/Implemented/Maintained company web servers for World Wide Web presents and intranet use.
• Evaluated/Designed/Implemented/Upgraded server and desktop hardware and software for company network.
• Evaluated/Implemented Microsoft Office suite over the network office 2003/2007 for all network user.
• Designed/Upgraded desktop operating systems Windows 2000 pro, Windows XP pro, VISTA, Windows 7 operating system.
• Evaluated/Selected laptops for traveling staff members for use with campus network, wireless networks, and remote access
• Assisted/Administered/Managed SQL and Oracle database system Senior Systems for all company information which was keeping the server upgraded for the changing requirements of new software updates.
• Implemented and managed patch management for Windows desktop/server environment utilizing WSUS 1, 2, 3.
• Implemented NWEA MAP testing software which allowed academic staff to measure reading, language usage, science, and math skills on students assisting the students with staff in setting learning goals for the current and future school years.
• Evaluated/Selected/Implemented/Maintained network and personal printers/copiers from HP, Xerox, Samsung, Ricoh, Sharp.
• Purchased all computer equipment, printers, printer supplies, and software for use in the company ensuring reliability and cost.
• Assisted in implementation/design of dorm area camera surveillance system, that could be viewed anywhere on the network with 90 day archival of video footage for review.
• Designed/Implemented/Maintained VLAN for students and On Campus residential.
• Maintained phone system Nortel Option 11c, changing the point of presence to a new location on campus to ensure a clean stable environment for the new telephone equipment, included an upgrade to a Unified-Messaging environment utilizing Microsoft's Outlook client, allowing voice, fax, and email in a single location, supporting departmental and staff requirements.
• Store Support POS Installation Win XP Pro .
• Responsibilities include Store Support Server Upgrade Project for 150 Stores nationwide IBM E Servers with Win2000
• Designed, Implemented and maintained electronic Helpdesk system to assist in managing and monitoring end user requests, ensuring that timely response and resolution was accomplished.
• Build, Configure and Troubleshoot Domain, SQL, and Exchange Server for Stores 150 Stores
• Remotely Configure the Store Servers, Clients and POS using PC Anywhere and RDP, Data Backup and Data Restore.
• Troubleshoot Issues with Windows Services, DHCP Scope, IBM Web sphere MQ Channels.
• Monitoring and Troubleshoot Server Issues using Net cool.
• Provide support for IBM POS Cash Registers, Flat Bed, Handheld Scanners, Elo Touch screens.

Confidential

System Engineer

• Preparation and Installation of 450 old and 296 new Workstations
• Setup and Auto configuration for the workstations using Marimba Tuner
• Confidential Connectivity Troubleshooting
• VM Ware Installation Configuration and Virtualization
• Configured/Test/Troubleshoot IBM x86 servers for Windows and Linux
• Troubleshoot IBM Workstations up to component level
• Updating Scripts from network, Wireless and Non-Wireless Network Configuration
• Re-Imaging Workstations, Disk Cleanup, Network and Domain Join Failure Troubleshooting
• Local and Network Printers Installation and Troubleshooting IBM Info print Installation, HP, Lexmark
• Set computer policy group, Validation and Testing
• Installed and troubleshoot problems with Linux, XP, Ghost, 2000, 2003
• Specialized in pre-determined area of technology i.e. product hardware, product control software, operating systems.
• Installed and Configured VM Ware GSX Server Version 3.2 Build 14497, VM Ware Console Management Configuration for OS Virtualization,
• Installed and Tested Various Application on VMWare GSX Platforms
• Identified, analyzed, documented, and communicated failures and irregularities in the process or systems being produced.
• Effective and continual participation in improvement activities ranging from process related issues to peer performance feedback
• Build and Configured On-Command, Confidential Installing Windows 2000 and 2003 Server, Linux Operating Systems.
• Troubleshoot software and hardware issues related to Server/Clients.
• Assisted in troubleshooting user problems relating to OS issues Win9X, NT, 2000, XP , Network Connectivity, TCP/IP Configuration, Upgrades, MS Office products and Internet and Intranet Connectivity.
• Performed upgrades, installation of software, drivers and essential desktop.
• Deployed updates, service packs and hot fixes using update services, Automatic Updates, Group Policies
• Installed logical printers on print server and preparing print server to host clients.
• Troubleshooting hardware devices like Printer, Modem etc up to component level.
• User rights and permission, disabling and enabling accounts, file and folder permissions and configuring security templates
• Assisted on on-site visits and hardware troubleshooting and local system upgrades.
• Resolved technical issues pertaining to any hardware or software related problem.

Confidential

System Administrator/Desktop Support Analyst

• Build and Configured HP Proliant Series Servers DL 380 DL 580 DL 560. Installing Windows 2000 and
• 2003 Server Operating Systems.
• Administrate, Troubleshoot software and hardware issues related to Server/Clients.
• Monitor Servers for optimum Performance installing and updating MacAfee DAT files hardware Firmware, fixes and patches
• Day to Day Administration using NetIQ DRA for 2000 and 2003 Servers and Enterprise Administrator for Windows NT 4.0 Servers
• Worked on Migration Project converting Windows NT 4.0 to Windows 2000 Enterprise Environment before
• De-commissioning the servers
• Design and support Active Directory related Issues as per company needs and upgrade servers and Desktops
• Optimize Older Systems: Test, Analyze, Upgrade, Update, Reconfigure, Hardware Upgrades, Software Updates
• Installed, Configured, Tested VM Ware GSX Server Platform
• Installed HP Printers created Print Queues, support and troubleshot using HP Web Jet Admin tool
• Install, configure, Troubleshoot Desktop Application on Dell Optiplex and Dell Latitude notebooks
• Created users and groups in active directory in various organizational unit, Created file directory permissions.
• Install, configure, and support Microsoft SQL Server 2000 database connectivity issues
• Provided Support for Oracle Client Server Application, Virus, Worm, Bug Removal, Email Administration, Remote Installation, Terminal Services, Port Issues
• Real-time Digital Signal Processing DSP firmware. Synchronous, asynchronous, and parallel communications interfaces hardware and software.
• Administrate SAN Storage Area Network for day to day Educational Updates, School Reports Data Transport, and Moving User Configuration, Upgrade for Memory and Storage, Configure and installed IIS 4.0 Servers
• Upgrade all Windows NT 4.0 workstation to Windows 2000
• Design, Troubleshoot and supported issues with TCP/IP, WINs, DNS, VPN, Routers and Routing, Networking, Network Devices, Workstations, Servers, Switches, VOIP.
• Troubleshoot Network Response time and congestion.
• Evaluating Network Addressing, Sub-Net, Document, Wireless Network devices, Access points, Wireless Adaptors, Speed.
• Provided Integration of real-time Hardware/Software and instrumentation systems.
• Designed and implemented real-time data acquisition hardware and sensors.
• Hardware and software design for computer controlled test equipment.
• Provided Support for Network Addressing, Sub-Net, Document, Wireless Network devices, Access points, Wireless Adaptors, Speed.
• Designed/implementation/administration and troubleshooting of various systems, extending services on a global scale
• Provided Network Infrastructure Designing, Large User group's support
• Provided Remote support, firewall and security issues, and Intrusion prevention systems support.
• Configured, Troubleshoot, maintained and provided support for Peer-Peer, LAN/WAN Topologies, Wireless Networking, Wireless Print and File sharing.
• Configured Troubleshoot and supported issues with TCP/IP, WINs, DNS, VPN, Routers and Routing, Networking, Network Devices, Workstations, Servers, Switches, VOIP.
• Build, Configured and maintained VM Ware GSX Server with Windows and Linux OS