Computer Technology Industry Association
A+ Certification
Network+ Certified Network TechnicianMicrosoft Certified Professional Microsoft Certifications:
Microsoft Networking Essentials
Microsoft Windows NT Server
Microsoft Windows NT Workstation
Microsoft Small Business Expert
Novell CNA

Computer-related Classes:

• 803 Administering Windows NT Server
• 922 Supporting Windows 4.0 Core Technologies
• 973C MS Exchange Svr Design and Implementation
• 2072 Administering a Microsoft SQL 2000 Server Database
• 2073 Programming a Microsoft SQL Server 2000 Database
• 2153 Supporting a Network Infrastructure using MS Windows 2000
• 2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure
• 2373 Programming with Microsoft Visual Basic .NET
• Microsoft SharePoint Designer 2007
• Project Management 101
• Project Management 201
• Project Management 301
• UNIX 1 and UNIX 2

Executive Summary Business Consultant/Problem Solver

• Presently taking the HITECH Workforce (HITW) (EMR) (EHR) course leading to the Office of the National Coordinator (ONC) for Health Information Technology (Health IT) (HIM) Implementation Manager Certification. Projected completion date: July, 2012. EHR Infrastructure. Working towards Meaningful use stages.
• Numerous Hardware and software specifications/builds/installs, primarily utilizing Microsoft Server and Microsoft Applications (SQL Server, Exchange). Active Directory, DNS DHCP, IIS, ISA, SQL Server. Specific problem solving using various programming languages, including VBA (subset of VB6) VBA.net C, C++, Visual C++).
• Developed plans for numerous LAN/WAN/MAN configurations; extensive use of virtual private networking technologies (VPN), including password based (PPTP) and certificate-based (IPSec; L2TP) (public/private key-pairs (PKI)) including Firewall configuration and maintenance, several migrations from Novell to Microsoft based Network Operating Systems.
• Created numerous Visual Basic and now PowerShell Scripts to administer Windows Servers and attached workstations, including SMS for automatic software roll-out / installation / updates. Extensive experience troubleshooting network/workstation/software issues, including Citrix & Windows Terminal Server.
• Created a LAN Binder prototype for use in new and ongoing Network/Computer/Server Documentation, including best practices and complete disaster recovery plans, as well as manage software licensing, as well as document user and group policies. Used Microsoft Project for the roll-out of new projects.
• All functions of SQL Server, including performance, backup, replication, capacity and security. Experienced with complex relational data structures going back to dBase III Plus (1987). Strong SSRS & SSIS.
• Numerous solutions programmed with Microsoft Access/VBA linked to live SQL databases, including complex stored procedures for tightest security surrounding proprietary data and speed of execution. Implemented cursors, triggers and scripts as solutions for specific tasks. Optimized indexes for speed. Configured database monitoring, database integrity checks, performance baseline, automate jobs and alerts, performance tuning and optimization of SQL Sever. Disaster recovery solutions implemented including high availability.
• Created installation scripts for SQL Server to ensure exact installation parameters in a testing environment.
• Created Data Transformation Services (DTS) packages for importing and exporting data including migrating to SQL Server Integration Services

Education: Confidential High SchoolConfidential College
Numerous Microsoft Seminars and Classes
Cisco’s Interconnecting Network Devices Class

Work History:

Private Consultant Dec 2010-PresentBentonville, Arkansas Most recently worked a Consulting position supporting SQL Server 2005 & SQL Server 2008.

• Set up backup jobs utilizing PowerShell and native SQL Server tools
• Performance tuned SQL Server for drives (tempDB, data and log files)
• Set up multiple jobs within SQL Server for timed activation utilizing SSIS
• Monitored (with Profiler) various jobs programmers created and made suggestions to avoid deadlocks
• Recommended changes to Security within the DBMS
• Made suggestions to Programmers to streamline disparate databases to coincide with data imports.
• Advised on future migration plans

Worked on several small scale projects, both volunteer and paid:

• Database Analyst / DBA / Integrated Paypal round-trip data allowing for payment through Paypal for local Ham Radio Hamfest website
• Completely revamped website for local Ham Radio Club
• Promoted Goggle Adwords accounts for website advertising for local restaurant
• Implemented middleware for integration of Retail Link data for Consulting Sales Analyst
• Configured and optimized Windows Server 2008 for web sites
• Configured and optimized Windows Server 2008 for SQL Server 2008 r2
• Implemented middleware for integration of Retail Link data for Consulting Sales Analyst utilizing Microsoft Excel and Microsoft Access
• Studying SQL Server 2012
• Integration of HAM radios with Microsoft Server and Microsoft Exchange to allow County emergency personnel to send emergency email via radio.
• Participating with MARS
• Active with ARES

Confidential April 2008-Dec 2010Bentonville, ArkansasAdvanced Systems Engineer –Engineering of client/server applications and complex business workflows.

• Subject Matter Expert (SME) on enterprise faxing.
• Redesigned Enterprise Faxing Service to comply with HIPAA, PCI and Company requirements utilizing TCP/IP routing, firewall rules, redundant dedicated TDM T-1 dedicated circuits, DNS, SMTP (redundant SUSE servers) and TLS encryption. Documented and created a Best Practices document for Application Teams to leverage faxing in LOB software.
• High level support of Document and Imaging Solutions to including
• Documentum
• InputAccel
• SharePoint 2007
• Engineered topology of web farm
• Created and administered sites as 3rd level of helpdesk
• Did some Workflow Programming within SharePoint
• Created many InfoPath Templates for use by other teams.
• Support and recommend Imaging devices.
• Negotiated service contracts with multiple Vendors
• InfoPath development, including calling web services from SharePoint & Clarity.
• Deep involvement in a HIPAA project for stored Documents and Images for deep storage.
• Prepared Visio documents, Excel Spreadsheets, and PowerPoint presentations to Management for ROI.
• Developed complex, automated routine for reconciliation of charges from different Vendors into SharePoint Excel Web Services object.
• Extensive use of Remedy

Confidential February 2003-2008 Metairie, LaHurricane Katrina made an impact on CustomersSenior Network Engineer/Systems Integrator Applications Engineer and networking consultant.

• General Infrastructure and Microsoft-specific applications
• Created and optimized SQL Server queries and creating indexes for faster response
• Installed and configured Microsoft CRM
• Installed and configured (and administered) SharePoint 2001- SharePoint 2007
• Represented Company at Louisiana Technology Council functions.
• Prepared and presented Network/Computer Infrastructure Security and HIPAA Seminars
• Programming of solutions in Microsoft Access (VBA) Active Server Pages (ASP and ASP 2.0)

ConfidentialJuly 1999 – January 2003Jackson, Tn Network Engineer/Systems Integrator Endless variety of computer / network tasks, including desktop / network configuration and troubleshooting. Installation and upgrade to Microsoft Small Business Server 2000 (Exchange 2000, SQL Server 2000, ISA Server 2000)-(numerous times). Moved into HIPAA consulting, consulted on computer / network security and advised on solutions., (including writing a computer / employee policy document), Some solutions involved writing custom applications for specific tasks, using Visual Basic and Visual C++, based around Access and SQL Server databases. Implemented LANs, WANs including IPSec Virtual Private Networks, configured Cisco Routers and PIX Firewalls, SonicWall firewalls, CheckPoint Firewalls, some using Microsoft’s Certificate Server. Implemented Smart Card based, secure network, including the roll-out of Digital Certificates for signing and encrypting e-mail and other documents. Wrote several different programs in Visual Basic, for sale, that communicate with databases directly, over the internet, with all communications encrypted. Set up a commercial Web Site. Created applications with Microsoft Access Databases, using Visual Basic and VBA, ODBC connections to SQL Server, MySQL, and SQL Stored procedures based on triggers, SQL statements. Wrote PLC programs to spec for engineers, including serial and Data Highway+ data communications. Set up Cisco Voice over IP Router.(dates over lap because of dual employment)

Confidential January 1999 – March 2000West Forest 
Jackson, TnComputer Operator (Data General 9500 running Magic operating system, and Meditech software application, network/PC support involving two separate but integrated networks, i.e. Windows NT 4.0 Server, Windows NT and Windows 9x, and propriety computer/operating system/application, e.g. Printed and prepared laboratory reports for promulgation to respective locations. Developed billing system connection to mainframe database from desktops.

Confidential December 1985 – October 1998Consulting Engineers
New Orleans, LaEngineering Technician / Electrical-Instrumentation Designer Involved in setting up Company computer network and was one of 2 network administrators. Integrated Programmable Logic Controllers (PLC’s) as process control. Developed and generated project conduit & cable schedules. Specified equipment and supplies for various electrical/instrument capital and maintenance projects. Calculated electrical loads for engineers’ review. Acted as client representative in contractor pre-bid meetings, and agent during construction projects. Designed fiber-optic networks using client as-built drawings and site inspections, and generated new construction specifications. Revised logic drawings using ladder diagrams from PLC program. Participated in numerous client startups, making changes during projects to drawings, specifications, and Allen-Bradley and Modicon PLC programs (to facilitate communication with existing client network). National Electrical Code, Southern Building Code Conference, Life Safety Code, and Industrial Machinery Code. Managed Instrument Calibration projects during shutdowns at clients’ facilities.

Confidential December 1979 – October 1985Various LocationsIndustrial Control Electrician / Instrumentation Technician/ Electronics Technician

• City of New Orleans Master Electrician’s License
• Parish of Jefferson Master Electrician’s Certificate
• City of Gretna Master Electrician’s License
• Installed conduit and conductors for power and control in mostly industrial installations. Commercial and industrial control rooms, building, setting up, and doing the start-up of manufacturing processes. Several positions was elected to be resident computer expert.

Hobbies:
Active Amateur Radio Operator. Hold FCC General Class radio license (KF5IPN).
Affiliated with

• Benton County (Ar) Radio Operators Club (webmaster bcro.org & nwahamfest.com)
• Benton County (Ar) Emergency Communications (ARES),
• U.S. Army MARS (AAR6TW)
• Completed National Incident Management System Courses:
• IS-00100.b Introduction to Incident Command System
• IS-00100.HCb Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals
• IS-00200.b ICS for Single Resources and Initial Action Incident, ICS-200
• IS-00700.a National Incident Management System (NIMS) An Introduction
• IS-00800.b National Response Framework, An Introduction