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Systems Administrator Resume Profile

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QataR

Objective

Solutions-focused Information Systems Administrator eager to contribute technical expertise as well as dynamic project management and operational enhancement abilities toward actively supporting the employer in optimizing performance

Career Profile

  • CCNA, MCTP, MCSE, ITIL v.3, CompTIA Security , Net and A Certifications.
  • Upcoming B.B.A., Project Management.
  • Over sixteen years of relevant IT experience.
  • Career built in wide-ranging facets of installation, configuration, administration and troubleshooting of advanced systems.
  • Active Top Secret Clearance.
  • Expertise in Thin Client and VMWare environments.
  • Outstanding user service abilities and client support capacity.
  • Strong evaluative, assessment and diagnostic capacity.
  • Demonstrated capacity in multiple operating systems and networking reconfiguration.
  • Proficient in software, hardware, databases, backups, storage and architecture.
  • Background in effective project management.
  • Strong focus on exceptional quality and meeting organizational objectives.
  • Interact with diverse groups and professionals at all levels.
  • Contributor in increasing proficiency.
  • Well-organized multi-tasker with strong detail orientation.
  • Enthusiastic team leader.

Technology Skills

  • Hardware: Servers, Desktops, Laptops, CISCO Routers Switches
  • Software: MS Office Suite, Exchange, GroupWise, Symantec Ghost, VMWARE, Active Directory, SQL
  • Systems: Windows 2003/2008/2012 Server
  • Protocols: TCP/IP, EIGRP, DNS, DHCP

Professional Experience

Confidential

Systems Administrator

  • Tasked as IT Specialist supporting IT functions of AOC enterprise desktop and end-users.
  • Deliver multi-media/user support to foreign/allied organizations.
  • Facilitate incident identification/mitigation for SMEs and help desks while providing technical support.
  • Perform all hardware functions covering CPUs, monitors, printers, scanners, peripheral devices and laptops.
  • Conduct in-depth root cause analysis for trouble tickets.
  • Utilize briefings to provide advisement to senior military personnel and foreign officers.

Confidential

Consultant

  • Assigned to install/configure Cisco routers/switches, configure Virtual Local Area networks Confidential and improve performance of Cisco equipment.
  • Deliver exceptional systems administrative support for Windows Servers, MS Exchange and Active Directory for Confidential environments.
  • Facilitate telephone support to resolve technical issues for internal/external client systems covering hardware, software and telecommunications.

Confidential

Systems Administrator

  • Recruited to ensure client end-users gained technical support in data backups, network failures and installation/upgrades of new and modified network systems/equipment, operating systems and software.
  • Designated as Network Security Officer.
  • Track and assess system performance, vendor software testing and evaluation of improved user methodologies.
  • Successfully install, configure and troubleshoot network/application hardware, peripheral networks and operating system hardware.
  • Assumed responsibility for configuration of VLANS and LAN protocols.

Confidential

Hewlett Packard Engineer

  • Contracted to assess and resolve user issues covering system software, IT equipment and software interfacing.
  • Installed GroupWise messaging system, launched strategic plans and initiated technical methodologies to resolve multiple system issues.

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