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Systems Administrator Resume Profile

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Pittsfield, MA

SUMMARY OF QUALIFICATIONS

SOFTWARE: Norton: Ghost, Virtual Drive, and Antivirus Word, Excel, Access, Adobe Photoshop, IE, SDO, Vantive, AMO, Paperflow, Dataflow, Papervision, Metaviewer, Vision, Viewpoint, GroupWise, various spyware removal apps, PC Anywhere, WebEX PC, Crystal Reports design, Citrix, McAfee EPO Virus Scan, SiteAdvisor, Data Loss Prevention, Host Intrusion Prevention, App Control , VMWare, VNC, and Lotus Notes.

NETWORK ADMINISTRATION: Network system design, installation, configuration, and maintenance. Maintain user's accounts and passwords. Installed and administer wireless and wired Netgear, HP, Cisco, 3Com and Linksys hubs, routers, and switches. VPN access, Cisco VLAN, Active Directory, set up network printers, build and maintain Windows servers. Set up and administer Windows Server Update Services. Experience tracing, monitoring, and fixing network issues with Fluke Ether scope.

HARDWARE: Hard Drives, Floppy disk, CD Units, Memory Modules, Motherboards, Backup Tape drives, routers, switches, hubs, firewall, and wireless access points. Trained in use of Fluke Networks Ether scope Network Assistant.

OPERATING SYSTEMS: DOS, Windows: 95, 98, NT, 2000, XP Pro, Windows 7, Server 2000, 2003, and 2008

Management: Supervised a crew of data entry clerks, arranged schedules, hired new employees, wrote employee reviews, contact between customer and offsite storage company, streamlined a department and saved over 900 man hours, negotiated contracts with vendors, test and help make decisions for new software/hardware requirements.

WORK EXPERIENCE

Confidential

Systems Analyst

  • Meet with department heads to analyze and determine the needs pertaining to computer and/or network systems. Implemented and coordinated network upgrades throughout the entire facility to increase speed and reliability, which entailed installing new fiber optic lines in various locations and replacing old technology with new Cisco hardware. Support end users with different needs. Managed Active Directory, group policies, and print servers in Windows environment. Responsible for entire LAN infrastructure including fiber optics, Ethernet, and wireless connectivity. Championed new server deployments and backup solutions. Support over 250 PC's, users and manage twelve Windows servers.

Confidential

Systems Administrator

  • Design basic reports using Crystal reports writer 11. Desktop and network troubleshooting, support, and maintenance, upgrading of systems, constant removal and upkeep related to adware and spyware, maintain Windows updates through WSUS, Cisco and SonicWall exposure and training, document imaging, build and configure Windows 2003 Servers in a workgroup environment, wireless connectivity and firewall setup for field offices, setup complete remote office locations, remote PC administration, new PC builds and deployments,

Confidential

Supervisor

  • Upgrade to Lotus Notes R5, Install various software, new PC builds and deployments, desktop support, Vantive tickets, Windows 2000 server upgrades, Cisco exposure. Managed a small crew of data entry clerks.

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