Systems Manager Resume Profile North America - Hire IT People

Summary Information:

Highly motivated professional with strengths in critical thinking, organizational skills, written and oral communication, customer service, and personnel management.
Proven leadership success with organizations that needed guidance the ability to deliver results
Demonstrated ability to work both independently and in a team environment.

Project/Work Experience:

Confidential

Systems Manager

Design and perform server audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
Collaborate in design and implementation of long-term strategic goals and short-term tactical plans for managing and maintaining corporate systems andsoftware.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT server systems
Document the company's existing systems architecture and technology portfolio make recommendations for improvements and/or alternatives.
Managed and maintained VMware vSphere 5.1 infrastructure with a Dell EqualLogic iSCSI SAN on Dell PowerEdge 2950s
Member of the Global Server Competence Center team, at the AVL HQ Graz, Austria for Affiliate Storage Package deployments: 100 Locations in 32 Countries
Deployed NetApp Storage with HP ProLiant DL360 G8 Servers ESX 5.1

Confidential

IT Operations Manager

Provide top level technical and administrative support for computer network/hardware using a variety of operating systems and application software
Provide network design, security and control for the Active Aero Headquarters, Disaster Recover Site and International offices
Successfully deployed a MDM Mobile Device Management solution to replace BlackBerrys and utilize iOS and Android devices
Implemented new VMware vSphere infrastructure to reduce costs on legacy servers and provide a redundant environment
Monitor software usage to ensure compliance with software license agreementsfor Microsoft, Adobe and other 3rd party vendors.
Maintain and inventory database of all Company owned hardware and software, including locations where the equipment and software is preinstalled

Confidential

IT Operations Supervisor

Assists in design of Mortgage Line of Business technology infrastructure to support current and future business technology needs

Responsible for implementation and ongoing maintenance of the Mortgage technology infrastructure, identify efficiency opportunities, and introduce innovative business solutions

Effectively implements, manages and reviews practices related to network security to ensure compliance with network and information security policies

Ensures all systems are working at optimal levels and issues are addressed within SLAs.

Relocated the Mortgage Headquarters to a new location, which required building out a new infrastructure, MPLS Network for 4 locations and deploying McAfee Enterprise Firewalls

Serves as liaison between Mortgage network team and centralized network team, with an eye toward leveraging resources across teams
Teamed with the Development Team Leaders to implement Agile Methodologies

Confidential

IT Consultant

Maintain500 Servers across the Confidential Footprint 8 Midwest states Domain Controllers, File/Print Servers utilizing DameWare, Raritan KVMs, iLo, Dell Open Manageand DRAC.
Provide Wide Area Network WAN support for 500 customers sites troubleshooting AT T circuits and hardware issues Cisco Routers and Cisco/Nortel switches
Created Procedure Guides for the DataCenter to provide Level 1 2 Support 7x24 on the EnterpriseWAN, VPN Server Support
Built, Designed and Implemented VMware 3.5 and 4.0 Server Farm on DellPE R900 and R710
ConductReports and Analysisfor Enterprise Network Operations Remedy incidents on monthly and quarterly basis to show trends of incidents and problem areas
Replaced various computer components on servers as needed Tape Drives/Hard Drives/RAM - Dell PowerEdge series 1400 R710 and Hewlett Packard servers LP 2000 / LC 2000 / LH 4

Confidential

Systems Analyst

Researched and developed multiple business solutions, such as: MITEL Call Accounting, RMA Reverse Mortgage Analyzer and Windows SharePoint Services.
Administered 6 ISS Proventia Routers, SonicWALL Routers, and ADTran Routers at remote locations maintained configuration settings, firewall policies and web content filtering
Managed SAN consisting of Equal Logic iSCSI Arrays, each with over 3 TB of storage - used for server images and regular scheduled backups
Administered a RSA Ace Server 6.0 for network authentication on all users, utilizing RSA SecurID Tokens to include authorized users on the Juniper SSL VPN
Created and maintained multiple VMware Servers, to include: Symantec Anti-Virus, RightFax, Domain Controllers, and a RSA Ace Server
Project Manager for the migration of all systems and applications from Novi, MI to Fishers, IN
Consulted on all systems being migrated phones, faxes, email, file systems , in order to have minimal impact on daily business and user activities

Confidential

Network Administrator

Migrated over 600 email mailboxes on a Windows NT 4.0 Server at the DetroitRenaissanceCenter to a Windows 2000 Server MS Exchange 5.5 in Southfield over a single T1 - Implemented an email mailbox size limit of 20MB on all mailboxes to conserve disk space on the server
Developed and implemented a backup and disaster recovery strategy for all servers on the domain Supported 3 sites: GM - RenaissanceCenter, Novi, Southfield
Created, modified and deleted 200 domain user accounts and controlled domain access to 100 computers through Windows 2000 Server Active Directory
Maintained Global distribution lists through Windows 2000 Server MS Exchange 5.5 that supported 4500 SITEL international recipients

Confidential

Network Administrator

Support 1,500 users, while updating and installing software and service packs for 1,000 desktop and laptop computers for upcoming Air Force inspections.

Confidential

Computer Systems Operations

Responsible for 30 Computer System Operators for multiple intelligence systems including Problem Reports via SYBASE, Exchange Server, Webmail Server, Terminal Server, PDC, BDC, DNS, NIS Master, Application Servers.
Developed, tested and supported performance evaluations for installations of Windows 2000 Server and UNIX Solaris 8.

Confidential

Computer Systems Support Supervisor

Managed 14 intelligence computer systems, three LANs and two WANs.
Supervised seven personnel and operated multiple intelligence data handling computer systems, associated LANS and dedicated communication circuits in support of intelligence missions.
Supervised and managed 24-hour help desk and troubleshot circuit and network problems.
Prepared shift histories and applicable documentation pertaining to the operation and maintenance of all automated data processing equipment and associated facility support.