SUMMARY:

• Overall 10 years of experience in VMware technology, Windows Servers Telecom networking Environment.
• Provide technical assistance to Global Operational Support teams when required with major service failures. Handled the Production environment containing around 60 Virtual centers with 1000 ESXi hosts and 10000 Virtual Machines running a multitude of Operating Systems.
• Collaborate with end users and Administrator to define requirements for complex systems development and gain buy-in for all infrastructure plans.
• Develop strategies for client/server implementations, architects the infrastructure required to support organization strategies.
• Review new and existing IT projects, systems designs for compliance with IT standards and architectural plans.
• Analyzing, Planning, organizing and managing resources to lead the completion of project goals.
• Periodic communications with project team members regarding responsibilities to manage client expectations. Facilitates meetings and presentations across multiple towers.
• Monthly meeting with Business stake holders and high level management and will show the presentation of Best practices which implemented in our environment, existing issues, risk for the projects and provide input for this solution and will get approve to implement for upcoming schedule to standardize the business.
• Develop, make recommendations, and communicate plans for investing in IT infrastructure, including analysis of cost reduction opportunities.
• Effectively defining and communicate statements of projects and project scope, tasks and expectations.
• Prioritize and monitor activities to deliver the projects within budgetary and resource constraints IT.
• Designed and installed multiple VMware vSphere virtual centers and windows environments for global customers through proof-of-concept, pre-production, and production.
• Experience in developing IT Processes, delivery practices, educating business functions on effective Project.
• Experience in leading IT projects, as well as projects and programs that involve external providers.
• Technical author of designing, Global Migration Plans and operations procedures.
• Technical author of standard operating procedures SOPs ensuring that all procedures followed ITIL guidelines.
• Designed and configured VMware vCenter server 5.x, 4.x for new location with ESXi 4.x 5.x on HP, DELL, IBM and Cisco UCS Servers 6000 Series FI, B200M3 Blades servers.
• Performed data center migration of Physical to Physical servers and Physical to virtual machines using standalone converter for HP, DELL and IBM servers.
• Restructured the Standalone ESX and ESXi server to organized VMware standard Clusters.
• Deploying patches and drivers using baseline and direct on ESXi servers.
• Consolidating the SAN NAS data store globally for our VMware virtual center servers.
• Adding the SAN data stores of VNX, Clarion to the New Existing Virtual center environment based on the project requirement.
• Worked with EMC vendors and coordinated with infrastructure support team to fix the performance on Production windows servers and SAN box issues related to VNX, Clarion...
• Hands on experience on collecting EMC grab reports for Windows and ESXi servers for best practice to make the environment stable as per our standard.
• Review and deploy VMware system releases and vendor-supplied patches according to best practices.
• Organizing and implementing the new project activities and best practice in our environment.
• Weekly call with business and client managers to update the current project and ongoing project status.
• Troubleshooting the issues on the existing virtual center environment and finding root cause analyze and same thing will be checked and implementing all over the VC's.
• Daily hardware check on ESX ESXi Servers and coordinating with HP, DELL, IBM VMware vendors to fix the issue.
• Designing and implementing new Windows environment of IIS, FS, PS, WSUS, SCCM 2007, AD and ISA servers as per project requirement.
• Migrating the existing Windows IIS, FS, ISA, SQL, Oracle server and tech refreshing the existing servers.
• Troubleshooting the issues on the Global windows environment and coordinating with respective development supporting team to fix the issues from Infrastructure support perspective.

TECHNICAL SKILLS:

• Technology: ADSL, Switching, Routing, VMware vSphere VC 3.X, 4.X 5.X
• Operating system: Windows 2000, XP, 2k3 2k8, 2k12, ESX 3.x, 4.x 5.x

Project Experience

Confidential

Role: System Administrator

Technical Skills:

• Installation and configuration of VMware vCenter Servers of version 5.x 4.x on HP, DELL, IBM and Cisco UCS Servers 6000 Series FI, B200M3 Blades servers .
• Upgraded the VMware vCenter Server version from 3.5 to 4.x 5.x.
• Installing, configuring and managing the ESX/ESXi hosts of 3.x, 4x 5.x version on HP, DELL, IBM and Cisco UCS Servers 6000 Series FI, B200M3 Blades servers .
• Upgrading the ESX/ESXi host to 5.x version from older version.
• Installation, configuration and patch remediation using update manager.
• Template Creation for all windows, UNIX and redhat Servers, Cloning those servers based on business requirements.
• Building New Physical and Virtual servers for new project and tech refresh project as per business requirement and delivered on or before the estimated period.
• Coordinate with application support team during implementation and migration of production environment and will work snapshot activities based on their requirement.
• Diagnosing, troubleshooting and providing root cause for the issues at vSphere environment.
• Worked with EMC vendors and coordinated with infrastructure support team to fix the performance on Production windows servers and SAN box issues related to VNX, Clarion...
• Consolidating the SAN NAS data stores globally and allocating as per business requirement.
• Hands on experience on collecting EMC grab reports for Windows and ESXi servers for best practice to make the environment stable as per our standard.
• Physical to Virtual server migration using VMware standalone convertor tool for Datacenter migration activities.
• Coordinate with hardware vendors, application support team and other infrastructure team for new data center setup and implementation from VMware and windows perspective.
• Installation and configuration of VMware view 4.x 5.x
• RDM Disk to VMDK Disk conversion for better performance.
• Periodic HBA firmware, drivers and patches update for our Global ESXi hosts.
• Configuring HA and DRS Clusters as per VMware standard.
• Configuration of standard switch, port group globally as per our standard.
• Hands on experience on vSphere CLI, Power Shell CLI and Rvtools to manage vSphere environment.
• Creating role and permission in VMware virtual center globally and providing access to application support team, business and infrastructure support team after getting approval with respect to process.
• Creating and managing users and computers accounts in AD.
• Applying and managing the Group Policy in AD as per project requirement.
• File Servers Print Servers management.
• Managing FTP globally for internal and external.
• Configuring and Managing the DNS, DHCP DFS.
• Periodic update of patches on servers with WSUS, SCCM 2007 and scripts.
• Configuring SQL cluster, NLB in our environment.
• Installing and supporting the Citrix XenApp servers with respective to operating system, storage and ESXi environment.
• Deploying new Web server IIS, File server, print server, ISA and AD servers.
• Technical author of designing, Global Migration Plans and operations procedures.
• Technical author of standard operating procedures SOPs ensuring that all procedures followed ITIL guidelines

Confidential

Role: VMware and Windows Administrator - Shared Resource.

Confidential services for organizations to provide various integration-related services for their business units around the world. We provide end-to-end B2B services including map analysis, mapping specifications creation, map conversion, map creation, trading partners on-boarding, package implementation and 24x7 support for their production and development environment.

Responsibilities:

• Handling Severity issues in the production environment and giving solution on time without any business impact from our end by coordinating with other support towers and vendors.
• Hands on experience in building new Virtual center setup of VC 5.X with ESXi5.x on DELL, HP servers.
• Restructures the existing environment to the standardized VMware environment by designing and configuring with best practices to have high availability.
• Worked for data center migration activities of migrating Physical to Physical and Physical to Virtual servers using VMware standalone convertor tool.
• Template creation for windows, UNIX, Linux servers based on business requirement.
• Worked on new Physical and virtual server build from scratch till business sign off of Web server, AD server, SQL server, File server, print servers.
• Expect in cloning and snapshot activities on production and development servers based on application and business requirements.
• Applying patches to all physical and virtual servers on the scheduled maintenance windows.
• Coordinate with application development team for their production deployment on the existing and new production servers.
• Creating roles and permissions on the Virtual centers based on other towers, and business requirements.
• Daily hardware check on our data center and based on hardware alert we will work with DELL, HP, IBM and VMware vendors to fix the issue.
• Works on Tech refresh project activities in building new Servers to have high availability to the production environment.
• Review new and existing IT projects, systems designs for compliance with IT standards and architectural plans.
• Analyzing, Planning, organizing and managing resources to lead the completion of project goals.
• Periodic communications with project team members regarding responsibilities to manage client expectations. Facilitates meetings and presentations across multiple towers.
• Monthly meeting with Business stake holders and high level management and will show the presentation of Best practices which implemented in our environment, existing issues, risk for the projects and provide input for this solution and will get approve to implement for upcoming schedule to standardize the business.
• Develop, make recommendations, and communicate plans for investing in IT infrastructure, including analysis of cost reduction opportunities.
• Experience in developing IT Processes, delivery practices, educating business functions on effective Project.
• Technical author of standard operating procedures SOPs ensuring that all procedures followed ITIL guidelines.
• Supporting the global windows environment and if required coordinating with vendors to fix the issues within the SLA.
• Hands on experience on collecting EMC grab reports for Windows and ESXi servers for best practice to make the environment stable as per our standard.
• Consolidating the SAN NAS data store globally for our VMware virtual center servers of VNX, Clarion, NFS Isilon. Adding the SAN data stores to the New Existing ESXi Servers.
• Worked with EMC vendors and coordinated with infrastructure support team to fix the performance on Production windows servers and SAN box issues related to VNX, Clarion...
• Coordinating and supporting with the development team during rollout of their application and migrating their existing environment for IIS servers.
• Monitoring all windows Productions and development servers with HP monitoring tools to find out the failure of servers and components and we are supporting round a clock to fix the issue within the SLA and if required coordinate with hardware vendors to fix the issue
• HBA Firmware, drivers and patching the ESX ESXi servers globally in our environment.
• Hands on experience in storage migration activities.

Confidential

Role: VMware and Windows Administrator

Confidential is a leading global information and measurement company that enables companies to understand consumers and consumer behavior. Confidential measures and monitors what consumers watch programming, advertising and what consumers buy categories, brands, products on a global and local basis. The company has a presence in approximately 100 countries spread across Confidential.

Responsibilities:

• Handling Severity 1 call without any escalation and provided solution on time and will coordinate with other towers and vendors to brought the business live without any impact.
• Review new and existing IT projects, systems designs for compliance with IT standards and architectural plans.
• Analyzing, Planning, organizing and managing resources to lead the completion of project goals.
• Periodic communications with project team members regarding responsibilities to manage client expectations. Facilitates meetings and presentations across multiple towers.
• Monthly meeting with Business stake holders and high level management and will show the presentation of Best practices which implemented in our environment, existing issues, risk for the projects and provide input for this solution and will get approve to implement for upcoming schedule to standardize the business.
• Develop, make recommendations, and communicate plans for investing in IT infrastructure, including analysis of cost reduction opportunities.
• Effectively defining and communicate statements of projects and project scope, tasks and expectations.
• Experience in developing IT Processes, delivery practices, educating business functions on effective Project.
• Prioritize and monitor activities to deliver the projects within budgetary and resource constraints IT.
• Designed and installed multiple VMware vSphere virtual centers and windows environments for global customers through proof-of-concept, pre-production, and production.
• Design, install, Operate and configure VMware systems, servers, and related components to ensure high levels of availability and security of the supported Library applications.
• Technical author of designing, Global Migration Plans and operations procedures.
• Technical author of SOP's for ensuring that all procedures followed ITIL guidelines.
• Perform standard configuration, management, and maintenance tasks for related file systems, input/output systems, networking, clustering, storage, and applications.
• Hands on experience in designing and configuring new Virtual center server of VC 4.x 5.x with ESXi 4.x 5.x on HP, DELL, IBM and Cisco UCS Servers 6000 Series FI, B200M3 Blades servers .
• Consolidated the existing VC environment to standardized VC environment as per VMware best recommended best practice.
• Attending new project call and provide solution, suggestion for the environment setup based on business requirement as per Nielsen standard.
• Physical to Virtual server migration using VMware standalone convertor tool for Datacenter migration activities.
• Coordinate with hardware vendors, application support team and other infrastructure team for new data center setup and implementation from VMware and windows perspective.
• Played a vital role in Tech refresh activities to build new clusters to replace the existing setup.
• Supporting the global windows environment and if required coordinating with vendors to fix the issues within the SLA.
• Hands on experience on collecting EMC grab reports for Windows and ESXi servers for best practice to make the environment stable as per our standard.
• Consolidating the SAN NAS data store globally for our VMware virtual center servers of VNX, Clarion, NFS Isilon.
• Adding the SAN data stores of VNX, Clarion to the New Existing Virtual center environment based on the project requirement.
• Worked with EMC vendors and coordinated with infrastructure support team to fix the performance on Production windows servers and SAN box issues related to VNX, Clarion...
• Coordinating and supporting with the development team during rollout of their application and migrating their existing environment for IIS servers.
• Monitoring all windows Productions and development servers with HP monitoring tools to find out the failure of servers and components and we are supporting round a clock to fix the issue within the SLA and if required coordinate with hardware vendors to fix the issue
• HBA Firmware, drivers and patching the ESX ESXi servers globally in our environment.
• Tracking the critical and high issues which happened in our windows and VMware environment in our support tracker for best practice to implement in all other servers after getting approval from business owners.
• Hands on experience in storage migration activities.
• Periodic update of patches, drivers and firmware's for all our Global ESX hosts.
• Capacity availability management in our vSphere environment.
• SPOC for ESX host Servers hardware's issue.
• SPOC for Migrating the NFS data stores to SAN data stores globally.
• SPOC for Decommissioning the ESX/ESXi hosts and VC globally.
• Performed daily activities of ticket handling and representing Regional CAB to get the change/activity approve.
• As of now NO SLA Breach got triggered from my end.

Confidential

Role: System Administrator

Confidential based company engaged in the electricity generation, transmission and distribution. Its current operations are in the Confidential. The company is the sole distributor of electricity to consumers in the cities of Confidential.

Responsibilities:

• Installing, configuring and managing Windows2000 Professional and 2003 Servers
• Installing, Configuring and managing BFS Server German Based, like SAP ,
• Based on User requirement with their authorizer permission, particular module and related data access permission has to be configured, and periodically data has to be back up in BFS.
• Creating new user and giving appropriate permission and policy in ADS. Periodically Checklist has to be submitting to our manager.
• Monitoring of Mail server and Proxy server, based on Company policy restrict permission has to be done periodically.
• Network planning and Implementation of infrastructure.
• Troubleshooting of Local area network, VPN and wireless support devices.
• Periodic maintenance of Local area network, printer and server.
• Periodic submission of IT reports to manager and Executive director as per IMS procedure.

Confidential

Role: Systems Administrator

Confidential is an Indian multinational telecommunications Services Company headquartered in Confidential has a GSM network in all countries in which it operates, providing 2G, 3G and 4G services depending upon the country of operation. Confidential is the world's third largest mobile telecommunications company by subscribers and largest cellular service provider in India. Confidential is the largest provider of mobile telephony and second largest provider of fixed telephony in India, and is also a provider of broadband and subscription television services. This is the first Indian telecom service provider to achieve Confidential.

Responsibilities:

• Installation and trouble shooting of CPE's like Modems, routers Wi-Fi Router.
• Creating and configuring user database, periodically report updating as per checklist. Root cause analyzing and implementation.
• Coordinating with Core Database team to provide various types configurations of both static and dynamic IP.
• Technical support managing a team of technical engineers.
• Providing Quality customer support and achieving customer satisfaction.
• Managing DSL service Delivery fault repair within SLA.
• Review statistics regarding productivity levels and performance.

Technical Exposure in DSL:

• Installation and servicing of DSL line
• Installation in various configuration: IPOA, STATIC IP, DYNAMIC IP, BRIDGE
• Various router modem configuration
• Trouble shooting
• User ID configuration for customers
• Installation of Video surveillance network.

Confidential

Role: Junior Systems Administrator

Confidential which develops and supports many retail projects in Confidential.

Responsibilities:

• Installing configuring and managing Windows2000 Professional and 2003 Servers.
• Troubleshooting of Local area network.
• Periodic maintenance of local area network, printer and server.
• Planning, administration, management and setting up of entire infrastructure.
• Periodic patching and NT backup of data's regularly.