| Skills Abilities | - Administrative
- Active Directory, DNS, DHCP, IIS 5 6, Macromedia Cold Fusion 4-MX 7 , MS Exchange 2000 2003, MS SQL Server 2000-2008, Windows 2000-2008 Server, and Windows Clustering
- Operating Systems
- Windows 2000-2008 Server, Windows XP, Vista, 7, Mac OS X, and VMware vSphere 3.5 4
- Programming
- Transact SQL, Cold Fusion, VB.net, CSS, HTML, JavaScript, VB DOS scripts, PHP, AJAX
- Office Applications
- Access 97-2010, Excel 97-2010, MS Outlook 97-2010, PowerPoint 97-2010, Word 97-2010, Project 98-2010, Visio
- Databases
- MS SQL 2000-2008, MY SQL, Microsoft Access, File Maker Pro
- Miscellaneous
- MS SQL 2005 Reporting Services, SharePoint 2003, CommVault 3-10, Kbox 1000, FootPrints, Identity Finder.
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| Experience | Confidential IT Consultant - Fill out Work check list and save for historical
- Check Applications are working correctly
- Respond to user requests
- Check the System console for specific systems
- Verify not assigning IDs, check Sync Manager
- Verify Services are running
- Resolving, all Helpdesk issues
- Updating MSL docs
- Audit information
- Review all notifications of server maintenance or outages
- Monitor applications
- Suspend services on Hosting Solution Engine as needed
- Update documents to website landing page.
Confidential Systems Administrator - IIS installation, configuration, analysis, SSL Certificates and maintenance.
- Configuring FTP sites through IIS.
- Server log analyses for VMware, IIS, windows server, desktop and CommVault
- Designed, purchased, installed, setup, maintained, and managed a VMware 4 vSphere Environment with 3 physical servers and two physical locations.
- Helpdesk activities CRM use, hardware, software, installation, trouble shooting and consulting with staff, faculty, VPs and deans.
- Designed, installed, setup, maintained, and managed 15 virtual Microsoft Windows 2003 servers.
- Installed, setup, maintained, and managed DNS, DHCP, Exchange 2003, IIS, CommVault, FootPrints CRM and other critical services.
- Utilized Active Directory, Windows File Servers, Windows Print Servers, DHCP, DNS and Exchange 2003 server to provide the users a safe, secure and useable work environment.
- Used Windows Shadow Copy, CommVault and DoubleTake for VMware as backup solution to provide a disaster recovery friendly environment.
- Designed, purchased, installed, setup, maintained, and managed a multi LUN iSCSI Dell SAN.
- Researched, purchased, installed, setup, maintained, and managed setup, troubleshoot, install, and support 20 laptops of executive level users.
- Personally Identifiable Information scanning and removal using Identity Finder.
- Automation of administrative tasks using GPOs, Batch files, VB script, or self-created programs.
Confidential Senior Microcomputer Systems Consultant - Instrumental in migrating from a sub-domain in the Engineering Active Directory to our own separate Active Directory Domain.
- Install, setup, maintain, and manage approximately 40 Microsoft Windows 2000/2003 servers. Including DNS DHCP Exchange 2000, IIS and other critical processes.
- Automated creation and management of Student Classroom Accounts, Database, and Website for each IST student using the Data Warehouse, SQL, VB script, and Cold Fusion.
- Install several 1 terabyte file server clusters using Windows Clustering Service and SCSI RAID.
- Helpdesk activities hardware, software, installation, trouble shooting and consulting with student, staff, faculty, and deans.
- Maintain and operate all the audio visual equipment in the IST building, including the Cybertorium and touch screen plasmas, for events and daily operation.
Confidential Support and Training Specialist - Support and design Microsoft SQL 2000 servers and Cold Fusion Servers.
- Enhance, refactor and redesign web-based CFM/SQL CRM solution for the World Campus Helpdesk.
- Support students for the World Campus for computer related problems for their online courses.
- Lead, manage, design and implement a chat application that merges with the CRM using externally made chat software, Cold Fusion, and SQL 2000.
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