Network / Security Engineer Resume Profile Morrisville, NC - Hire IT People

SKILL

Network monitoring
Cisco ASA and Juniper Firewall
Cisco Routing and Switching
F5 LTM and GTM Load Balancers
Network Design and Troubleshooting

ITIL Foundations Trained
Network Security Nessus / SSL
Technical Writing / Documentation
Server technologies Linux and Windows
Incident Management and metric development to comply with SLA's in a Government agency

Introduction

Experience in a many of the major areas of IT - from end-user support and management of support teams, to enterprise architecture, and the security required. This high level of experience has allowed me to develop into a process oriented professional that continually strives for improvement in process and service delivery.

EXPERIENCE:

Confidential

Network / Security Engineer

Big IP F5 LTM and GTM- System Design, Administration and Maintenance.
Network device hardening. Apply Government compliance policies to all nodes.
Vulnerability discovery and remediation using tools, primarily Nessus products
Linux administration.
SSL Certificates, DNS configuration and troubleshooting
Technical writing in accordance with Government standards for all process documentation
Incident management within the department - restore service and implement new processes to prevent future occurrences.

Confidential

Network Support / Incident Management

Technical Writing Ensure all documentation was kept up to date on ALL processes completed.
Problem Management / incident management - restore service immediately, followed by root Cause Analysis of issue. Plan for short term and long term remediation of causal factors.
Design, evaluate, change and support existing network metrics, KPI's and determine SLA's
Change Management. Approve Network Design changes. Help design secure network architecture following industry standard best security practice and corporate guidelines.
VPN and DMZ architecture and maintenance. EIGRP/Cisco 7600 Series Routers. 6900 series switches

Confidential

Sr. Network Engineer

BigIPF5 LTM Load Balancer.
EMC SAN Administration.
Checkpoint, Juniper and Cisco ASA Firewalls.
Extreme Switches and Cisco routers.
Solarwinds- Network monitoring, network architecture / security.
Red Hat Linux administration.
LAN / WAN Troubleshooting on and Enterprise Cisco based network with over 5,000 users and 25 sites.
Incident Manager work with Government staff and Remedy help desk ticketing system to determine patterns of failure in process, equipment and software. Develop and execute remediation plans.

Confidential

Service Delivery Manager/ Petronella Computer Consultants

Business Analyst Define the needs of the stakeholder and accurately translate them into a project plan.
Project Manager Implement the correct solution within established timeframes and budget
Change Management Mitigate risk through proper testing, dedication to process and planning.
Service Delivery Train users Develop Documentation, create plan for continuation of support
Knowledge management Deliver the documentation in an impactful method to maximize usage
Create the ITIL based artifacts and implement the correct processes and procedures to make all of the above happen in an efficient manner.
Continual improvement program. Develop metrics to determine project success and support quality.

Confidential

Federal Air Marshal Contract

Maintain Cisco network equipment Routers/Switches/ASA's from IOS selection and deployment to support schedules, security and maintenance interval definitions.
Change Management Lead - Function was to review and help the group properly prepare for, execute - andproperly document any changes to the production environment.
Datacenter architecture Core / DMZ and network boundary areas. Multi layered security development and implementation.
SolarWinds Orion Network Monitoring System Multi Server installation, over 3000 Interfaces managed.
Configuration management backup configurations / monitor all changes. Alert setup and log management.
Network metrics - SLA at 4-nines uptime. All outages tracked, identified, investigated and reported.

Confidential

Help Desk manager

Brought SD into existence using ITIL standards. Developed ITSM system
Increase value of IT to training, consultation, project management and ongoing support
Research and incorporate new technology into company processes for efficiency
Service Transition as the SD grew changed modules and processes to continue to be appropriate and provide superlative service.
Project Management Software/Hardware upgrades. Manage teams and provide escalation path for problems and incident management if necessary

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Network / Security Engineer Resume Profile

Morrisville, NC

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