OBJECTIVE: A career in Windows Administration or related work

SUMMARY OF QUALIFICATIONS

• Extensive experience in IT industry: Designing, implementing, providing technical
• Support for Windows servers NT, 2K, 2003-2008 server R2,Datacenter,Hyper-V ,Win-7, Vista, Nodes, Vista, UNIX, Active Directory 2003-2008, Exchange server2007-2010, SCCM 2012 ,SCVMM, SCOM, EMC SAN, VMWare Hyper V Cluster ,ADFS, FIM , SSO, SharePoint 2007-2010 server Administration Site Creation Permission Set , nodes/client connectivity Installation and implementation of varied application software, Backup, windows Fortigate 500 firewall, Virus Protection Symantec etc.
• Hardware installation and Administration support for VMware Environments including FC iSCSI, HP-Dell Blade servers and SAN Installation and Management, PC, laptops, SAN switches, hubs bridges and other networking hardware, printers and other peripherals
• Worked on RDBMS SQL Oracle Major application Softwares, VPN, EDI and Citrix XenApp6.0-7.0 etc.
• Strong troubleshooting, analytical and problem solving skills.
• Hands-on experience providing technical support via phone, email and in person resolving customer problems in a timely manner
• Strong understanding of business objectives, time management and requirements
• Able to work effectively under pressure, to multi-task, and manage competing priorities independently and as part of a team
• Strong verbal and written communication skills, excellent interpersonal, facilitation and presentation skills.

TECHNOLOGY EXPERTIES SKILLS:

Windows 9X/ME/NT/2K/XP/Vista/Longhorn/Windows 7, Windows 2000-2008 R2 server Datacenter, Hyper-V ,UNIX, VMware ESX ESXi, Active Directory 2003-2008, Office 365, Lync 2013, FIM,SSO, ADFS Exchange 2003-2010,SharePoint Administration 2007-2010,Mac OS HTML Object Oriented techniques, Data Modeling, Crystal Report,SQL 7.0, Microsoft SCCM 2007-2012,Microsoft SCOM 2012, SCVMM2007-2012 R2 and CRM, Oracle 9i-10G, Access IIS, MS Office, MS Access, EDI, Label view, Barcode System. Various network protocols and standards TCP/IP, SMTP, POP3, IMAP, DNS, WINS, and DHCP and McAfee and Symantec antivirus programs, ASP.NET, SAP NW 7.0 BI Administration,SQL-Server 2005-2008 , VERITAS Backup Systems,FTP,VPN,MPLS,SAN,NAS,iSCSI,FC etc.

EMPLOYMENT EXPERIENCE

Confidential

Sr. System Administrator

• Responsible for maintaining and monitoring the implementation, administration and support of a wide array of technology for Government clients, including but not limited to VM ESXi 3.5 -5.1 , EMC Dell SAN, Citrix, Symantec Endpoint, Exchange 2003-2010, SCCM 2007-2012, SCOM 2007-2012,SCVMM 2012 SQL Server 2003, Windows XP, and Windows Server Update Services, within a Windows 2000- 2008R2 Hyper-V environment.
• Managed all Hyper-V VMs through SCVMM 2012 including Installed Configured Hyper-V server on windows 2008 R2 with building Hyper-V cluster 2012 HA environment. Performed all P2V, V2V and Datastore Migrations and all other related tasks
• Managed and worked on Office 365, Lync 2013, ADFS Active Directory Federation Services , FIM and SSO Single Sign On for more than 10000 users in company with end user support and expanding infrastructure with Failover and DR sites.
• Created whole DR Site for Production environment and do testing for all DR Site with Application Functionality as per SOX requirements with Change Management Control Procedure.
• Designed Implemented and managed with migration of OCS 2007 Lync 2013 globally and provided support to more than 10000 end users on daily basis.
• Responsible for 3rd level support, design and implementation of the current AD environment 2008-2012.
• Worked on Lotus Notes 9.0 IBM Notes for Managing Work Process, Change management Control Process, SOX approval process follow up, Help desk ticketing systems as well as all IT Documentations and other important work process with more efficient priorities important work Task.
• Expertise on Power shell scripts for automating tasks and process for end to end automation using different embedded technologies like .net, WMI, different Adaptors etc. Integration between AD/Exchange and other different platform like Remedy, Domino address book etc for end to end automation.
• Infrastructure Management of more than 500 Sevrers including user Accounts on Active Directory 2003-2008-2012, GPO Setup-Mgmt., Active Directory Federation Services, Single Sign on SSO , FIM, Integration with Virtualization Environments, DFS and File server Administration, System Health check.
• Migration of Office 365 from Exchange Server 2010 including Installations and configuration Including Mailboxes and Database Backup Management, Contacts, calendar, Room Mailboxes, Resource Mailboxes Management, Forwarding and other task with communicate issue status, escalation, and resolution to team. Managed Microsoft SCCM deployments in a large-scale global environment of 10,000 users oversaw deployments of large and complex applications targeted for mass audience. Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM,SCOM,SCVMM 212 and client workstations possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Configured and Managed EMC SAN for 500TB of Storage including 100 Hyper-V Server in Cluster Environment with 600VMs Physical 200 Servers in DEV,QAS,UAT PRD Environments.
• Installed, Configured and Maintained VMware ESX ESXi 4.0 -5.0 Host Environments on FC iSCSI SAN Systems for more than 80TB Data storage, LUN Configuration, Maintain 100-180 VM Machines through 8 Host of VMware ESXi 4.1 5.0 through ILO and Central VCENTER management servers with backup management in HP Backup system and Data Domain.
• Backing up more than 15-20TB of Production database through Netback up 7.1-7.5 Version on Disk Storage of more than 15-25 TB for High availability on daily basis and 30-50 TB in weekend with backing up through servers to Disk to Tap for Offshore storage by using IBM , DELL LTO4 LTO6.
• Worked on Netback up 7.1-7.5 version for backing up environment through master server Media server including Storage administration and configuration NAS/SAN/FAS/FC .
• Configured Netback up 7.5 including policy for Daily, Weekly, Monthly yearly on Production Servers and High availability application as well as File Server. Configured Deduplication and enabled feature for faster backup and high availability of Major Production Application like Media server, Oracle, SAP, SQL and Hyperion etc.
• Worked on storage, and archiving environment, including EMC VNX 5500, 5200and 8830 SAN, HP SAN Products, NETAPP NAS Products, and DELL, IBM, Scalar Tape Library.
• Worked on Managed NetApp 5500 Storage series filers including administration and configuration for HA High availability Cluster Environment , data Management, High performance by Disk Utilizations.
• Performed all P2V, V2V of Physical Virtual Machine, Setup Resources Allocations, Storage vMotion and VMs VMotion from different Data store, vApps, NIC Teaming Task Load balancing Teaming Setup for VMs , Licensing and all Update Installations and Patch on ESX Hosts.
• Designed implemented, managed, maintained, deployed, troubleshooted and supported internal and hosted Citrix Server Environments with Published application on Citrix XenApp server 5.0 and installed Citrix Clients for VPN and created desktop icon to access all application through Citrixs Web Interface and LAN Environments Users desktops with Providing Proper Users Access level through Domain and Standalone application. Developed Secure Citrix Environments with the help of Citrix Support utilizing Smart Card Authentication on LAN and WAN utilizing Thin Client Technologies and Web Interface.
• Implemented policies, procedures, and technologies to ensure Citrix system security through secure system access, monitoring, control, and routine security evaluations. Perform tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability and security including file system and database configuration and management.
• Performed and tested system configuration backups and restores to ensure system recovery from outages or errors. Review and deploy new Citrix patches and software updates. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software. Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing.
• Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
• SharePoint Portal Administration and Managing with Creating and maintaining Sites and Provide access to all users into the requires portal pages and documents to access, upload and to share with clients and provide them all support and services available for projects requirements.
• Developed setup and enabled different sites, collections, applications, connectors, services to meet the site objectives as per request on Portal from clients or Internal Management Members
• Managed 500 User Request through SharePoint Portal Helpdesk Ticket request and resolving problem and provide support on AD, Exchange, Portal, and VPN, Firewall all system related issues. Worked on MS Dynamic CRM for client Support and Maintained record and log through Exchange server, Web Support and software Support.
• Deployed Server 2008 Hyper-V R2 hosts Standard, Enterprise, or Datacenter. Environments with Virtual Machines for Productions.
• Managed and Provide User Access on File Server and Shared all Confidential Documents on the Network with Backup daily basis for Disaster Recovery. To keep Company's Data Secure Access
• Migrated Exchange 2007 to 2010 with all users' mailboxes Migration, AD Migration from one to another Domain with User Profile Migration Including Office 365 Migration with Microsoft Consultant and putting cloud based solution.
• Maintain and Monitored Daily Backup of Log files and Mailboxes Database on exchange 2007 and 2010 and all AD Replication DNS DHCP, WINS, LAN, WAN activity logs and error issues.
• Installed Configure Server Workstations, Laptops for Staff and Plants using Paragon Image software, Installed Printer on Network, Router and switch configuration as requires.
• Scanning outbound E-mail and identity protection, to guard against future threats through Fortigate Firewall and Network Monitoring Tools.
• Maintained Backup on VERITAS Symantec Backup Exec 2010 Backup Library for Daily Bases for Disaster Recovery of System Down situations.
• Trouble shoot, recognize triggers and traps, and resolve all problems and/or conflicts using technical expertise and customer service orientation. Interacting with PC users in a courteous manner, Supporting users across multiple platforms phone, email, IM , other duties as assigned.
• Worked on Windows Servers Application server of ServU-FTP, Cisco Switch SSH,TELNET ,Global cape FTP Server, ESET- NOD32, HP Insight Manager, Windows desktop Operating Systems imaging Windows thin client devices, including database, e-mail, print and backup servers associated operating systems and software like Exchange 2003-2010, client.

Confidential

Sr. System Network Administrator

• Infrastructure Management of more than 150 Servers including user Accounts on Active Directory 2003-2008, GPO Setup-Mgmt, Integration with Virtualization Enviornemnts,DFSand File server Administration, System Health check, Exchange Server 2007-2010 Installations and configuration Including Mailboxes and Database Backup Management, Contacts, calendar, Room Mailboxes, Resource Mailboxes Management, Forwarding and other task with communicate issue status, escalation, and resolution to team.
• Installed, Configured and Maintained VMware ESX ESXi Host Environments on FC iSCSI SAN Systems for more than 500TB Data storage, LUN Configuration, Maintain 300-420 VM Machines through 15 ESXi Host of VMware ESXi 4.1 5.0 through ILO and Central VCENTER management servers with backup management in HP Backup system and Data Domain.
• Managed Microsoft SCCM deployments in a large-scale global environment of 5,000 users oversaw deployments of large and complex applications targeted for mass audience.
• Responsible for 3rd level support, design and implementation of the current AD environment 2008-2012.
• Infrastructure Management of more than 500 Servers including user Accounts on Active Directory 2003-2008-2012, GPO Setup-Mgmt., Active Directory Federation Services, Single Sign on SSO , FIM, Integration with Virtualization Environments, DFS and File server Administration, System Health check.
• Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM,SCOM,SCVMM 212 and client workstations possess good understanding of the SCCM infrastructure including boundaries, site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
• Maintained and upgraded system inventory software on 90 servers in the global inventory network. Provided 3rd level support for the SCCM 2007 infrastructure and standard desktop software. Created packages, collections, and advertisements for distributions. Tracked penetration and analysis of distributions to meet Service Level Agreements.
• Implementation Team for Testing Software and performed other Testing, Developer Task.
• Performed all P2V, V2V of Physical Virtual Machine, Setup Resources Allocations, Storage vMotion and VMs Migrations from different Data store, vApps, NIC Teaming Task Load balancing Teaming Setup for VMs , Licensing and all Update Installations and Patch on ESX Hosts.
• Managed all Hyper-V VMs through SCVMM 2007 including Installed Configured Hyper-V server on windows 2008 R2 with building Hyper-V cluster HA environment. Performed all P2V, V2V and Datastore Migrations and all other related tasks.
• Expertise on Power shell scripts for automating tasks and process for end to end automation using different embedded technologies like .net, WMI, different Adaptors etc. Integration between AD/Exchange and other different platform like Remedy, Domino address book etc for end to end automation.
• Developed and Designed Virtual LAB Environments for Developer, QA and Business Development,
• Migrated Exchange 2003 to 2010 with all users' mailboxes Migration, AD Migration from one to another Domain and 2003 to 2008 Server R2 Hyper-V, Datacenter with User Profile Migration, Email forwarding, Contacts, Storage Allocations, Manage Permissions.
• SharePoint Server 2007-2010 Administration and Managing with Creating and maintaining more than 100-180 Sites and Provide access to all users into the requires portal pages and documents to access, upload and to share with clients and provide them all support and services available for projects requirements.
• Setup and Configured SharePoint MySite Workspace and created Internal Management Sites and Provide Access to Site Owner and Members on Different level on Documents including Database Management with all security aspect meet as per procedures, Developed setup and enabled different sites, collections, applications, connectors, services to meet the site objectives as per request on Portal for Clients, HR, Sales, Production, Developer, Quality, Implementation Dept etc.
• Managing User Request through SharePoint Portal Helpdesk Ticket request and resolving problem and provide support on AD ,Exchange ,Portal ,VPN, all system related issues.
• Managed VPN Server and provide them proper access on VPN Server and manage VPN server with Monitoring User activities and log Information.
• Worked on crystal Report, Developing, installing, configuring, managing, monitoring and troubleshooting SQL Server 2005 and 2008.
• Performed and tested system configuration backups and restores to ensure system recovery from outages or errors. Review and deploy new Citrix patches and software updates. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software. Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing.
• Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
• Worked on MS Dynamic CRM for client Support and Maintained record and log through Exchange server, Web Support and software Support. Troubleshoot, recognize triggers and traps, and resolve all problems and/or conflicts using technical expertise and customer service orientation.
• Interacting with PC users in a courteous manner, Supporting users across multiple platforms phone, email, IM , other duties as assigned.
• Implementation of Windows Server 2000, 2003, 2008 Including all Window System XP, Vista, Window 7 Support with all kinds of Operational guidance to managed all servers, Windows desktop Operating Systems imaging Windows thin client devices, including database, e-mail, print and backup servers associated operating systems and software like Exchange 2003-2010, client.
• Worked on Deployment of Server 2008 Hyper-V R2 hosts Standard, Enterprise, or Datacenter.
• Provided technical support, conducted troubleshooting, HP BACKUP, Data Domain back up, upgraded hardware and software, monitored performance issues, recommended solutions, maintained day to day Windows 2000-2003, 2008 server/XP, Vista network, stand alone, peripherals Internet connections ADSL .
• Monitored security solutions, including ISA 2004 and Fortigate 500 Series firewall System with VPN administration.
• Worked on Microsoft networking technologies, LAN, VLAN, TCP/IP, MPLS Protocol, SSH, FTP,SFTP,Cisco networking devices, network architecture security with Design and administered Storage and backup technologies including SAN, tape backup, etc.

Confidential

Sr.Network System Administrator/Team Leader

• Providing PCs Software Support and Desktop application Support, Troubleshooting and resolving problems with PC hardware and Software applications.
• Manage user Accounts on Active Directory 2003-2008, Exchange Server 2003-2010 and effectively communicate issue status, escalation, and resolution to team.
• Provide Architecture, design, deployment, and migration guidance detailing the proposed virtualization solution in environment.
• Install configure Ethernet Router-Switches and FC SAN and iSCSI SAN and Virtualization Environments with more than 4-5 ESX Host containing 80 VMs. Performed all Virtualization related task including vMotion,P2V,V2V,Resouce Allocation, Datastore vMotion, Cloning VMs,Migrate VMs, Licensing Update and Patched ESX Servers, Managed Clustering Systems for Load Balance etc.
• Provided SAP Basis administration support, performance monitoring tuning, problem analysis resolution, and other activities required to maintain system integrity and maximize uptime.
• Maintained system with activities such as: Applying patches/ support packages to Servers and Systems including SAP system SPAM/SAINT , performing Kernel upgrades, and Add-on installations.
• Provided technical support, conducted troubleshooting, back up, upgraded hardware and software, monitored performance issues, recommended solutions, maintained day to day Windows 2000-2003, 2008 server/XP, Vista network, stand alone, peripherals Internet connections
• Performed local and remote client copy in all the systems in the landscape DEV, QAS, and PRD. Performed system refresh from PRD to QAS system with Client copy and Client installs depending upon the require..
• Responsible for daily Servers and system monitoring activities and generating various system performance reports, user lockouts, lock entries, alert monitors, system traces and dumps
• Scanning outbound E-mail and identity protection, and how to guard against future threats. Trouble shoot, recognize triggers and traps, and resolve all problems and/or conflicts using technical expertise and customer service orientation.
• Worked on Deployment of Windows Server 2008 R2 Hyper-V R2 hosts STD, Enterprise, or Datacenter.
• Managed all servers, including database, e-mail, print and backup servers associated operating systems and softwares like Exchange 2003, VERITAS, monitored security solutions, including firewall and anti-virus systems Cisco Pix, MacAfee, E-policy .
• Created Functional Test scripts and supporting test data to ensure that the data adequately tests all possible situations.
• Installation experienced of new applications and patching / upgrading applications in the development, test and production environments.
• Providing Help Desk backup as necessary, Documenting procedures and problems and their resolution, Interacting with PC users in a courteous manner, Supporting users across multiple platforms phone, email, IM , other duties as assigned.
• Experience working in an ITIL environment ICT Infrastructure and Service Management desired.

Confidential

IT Support Administrator

• Provided on-site desktop level support, responded to day to day trouble calls and issues such on upgrades, failed hardware and software repair, software installation and configuration, and network connectivity issues, for over 150 users.
• Working Experience in designing, implementing, maintaining, and documenting complex database applications, and data warehouse in financial environments.
• Implemented new and enhanced network hardware and software in support of corporate computing services, ensures the optimal integration of those systems, and recommends system upgrades as required.
• Maintained EDI System, Label Printing Label view, Barcode Scanner Support with Restore Gun setting etc.
• Maintained system security protocols and firewalls, as well as backups and disaster recovery procedures for servers and systems.
• Performed and tested system configuration backups and restores to ensure system recovery from outages or errors. Review and deploy new Citrix patches and software updates. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software. Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing.
• Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
• Worked on MS Dynamic CRM for client Support and Maintained record and log through Exchange server, Web Support and software Support. Troubleshoot, recognize triggers and traps, and resolve all problems and/or conflicts using technical expertise and customer service orientation.
• Interacting with PC users in a courteous manner, Supporting users across multiple platforms phone, email, IM , other duties as assigned.
• Implementation of Windows Server 2000, 2003, 2008 Including all Window System XP, Vista, Window 7 Support with all kinds of Operational guidance to managed all servers, Windows desktop Operating Systems imaging Windows thin client devices, including database, e-mail, print and backup servers associated operating systems and software like Exchange 2003-2010, client.
• Monitors usage and client requirements, conducts capacity planning and effectiveness analyses, and participates in the expansion of our client's service network.
• Performed systems management tasks including OS Deployment Migration, Software Distribution, and Asset Management, Supervised network security.
• Deployed and maintained LAN, WAN, switches and hubs Performed backups and antivirus operations.

Confidential

System Administrator

• Provided technical support, conducted troubleshooting, back up, upgraded hardware and software, monitored performance issues, recommended solutions, maintained day to day Windows 2000-2003 server/XP network, stand alone, peripherals Internet connections ADSL .
• Configure, maintain, monitoring services and AD infrastructure, Install configure Ethernet and SAN switches.
• Coordinated project delivery to resolve architectural issues
• Provided on-site desktop level support, responded to day to day trouble calls and issues such on upgrades, failed hardware and software repair, software installation and configuration, and network connectivity issues, for over 900 users. Performed systems management tasks including OS Deployment Migration, Software Distribution, and Asset Management, Supervised network security.
• Deployed and maintained CISCO Switches, LAN, WAN, switches and hubs.