Senior Analyst Resume Profile

Summary

Six years of diversified experience in Requirements Elicitation, Process Implementation and Improvement, and Quality Assurance for multiple business domains. Adept at overseeing all facets of project lifecycle, including initiation and planning, change, risk and issue management. Demonstrated effective presentation and written communication skills to diverse audiences. Enthusiastic and detail oriented and have a high need to be right.

Work Experience

Confidential

Senior Analyst, IT Analysis

Performed Capability Gap Analysis for a 1.74 million program to identify system improvements and successfully designed an Operational Data Store for Data Analytics Project.
Successfully performed stakeholder needs analysis and delivered requirements for four parallel and time constrained projects for Standard Auto Property and Goal State Underwriting in Personal Lines.
Led requirements effort by bridging gap across four functional and five system areas to automate the Underwriting process for a 1.74 million worth effort, leading to reduction in manual work in Underwriting by 60 .
Enabled business to decide the best among the three options by facilitating a decision framework, eliciting the pros and cons of the available options along with the cost-benefit analysis.
Successfully accomplished requirements gathering by clearly defining the problem statement, elaborating processes, and engaging IT teams and obtained approval in 6 weeks for a 2.5 million project which had stalled for over a year.
Mentored, trained, and guided two Business Analyst interns to transition in to full time Business Analysts.
Technology Tools: RRC, Sharepoint, Microsoft Visio, Snipping, Microsoft Office suite, Lotus Notes.
Work Products: Enterprise Solution Delivery model, OCM Framework, Feature Lists, Functional Requirements, Use Cases, Business Rules, Information Requirements, Non-Funtional Requirements, and Report Catalogs.

Confidential

Requirements Analyst Intern

Successfully designed and piloted a fishbone based requirements elicitation technique to identify value streams in Agency Relationship Management process.
Collaborated with Salesforce.com and Docusign teams to automate paper forms by identifying information requirements for multiple processes with several paper handoffs, thereby improving process efficiency.
Submitted Business Case and recommended business process improvements to Direct Channel leadership. Led 4 interns through meetings, brainstorming and interview sessions, and analyzed the customer retention data. Received appreciation from department Director.
Technology Tools: Sharepoint, Microsoft Visio, Snipping, Microsoft Office suite, Lotus Notes.
Work Products: Enterprise Solution Delivery model, Feature Lists, Functional Requirements, Use Cases, Business Rules, Information Requirements, Non-Funtional Requirements, and Report Catalogs.

Confidential

Graduate Research Assistant

Received 65 tuition waiver working as a Graduate Research Assistant for MIS, Finance and Supply Chain Management departments.
Designed data analytics student projects for Qualitative Analysis classes.
Performed regression analysis to identify the dependent and independent variables, r2 factor and t-statistic for a university research project led by my professor.
Designed MIS student projects for undergraduate level to efficiently use Microsoft Excel and perform basic and moderately advanced statistical operations.
Technology Tools: Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, IBM SPSS tool.

Confidential

Senior Software Analyst

Successfully engaged Business users in training and documenting the user manuals which enabled Business to go through a smooth Organizational Change Management process.
Elicited business requirements for three modules in the E-Banking application for the client LBBW bank, Singapore acting in multiple roles, including Business Analyst and Technical Lead Developer.
Recruited and mentored four Software Analysts, including interviewing, training, peer reviews and performance management.
Technology Tools: Rational Rose, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, IBM Websphere, Microsoft SQL Server 2005, Oracle 8i, Data Modeling, Waterfall and Agile Scrum Enterprise Solution Delivery methodologies.

Confidential

Software Analyst

Implemented a creative solution model for the team which saved approximately 12 man hours for each of 161 function points saving approximately 110,000.
Successfully designed and developed a web portal for maintaining the logistics workflow which improved efficiency.
Supported the development team as a database administrator by managing the development, testing and production servers.
Technology Tools Used: Rational Rose, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, IBM Websphere, Microsoft SQL Server 2005, Oracle 8i, Data Modeling, Waterfall and Agile Scrum Enterprise Solution Delivery methodologies.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship