SUMMARY

• I have around twenty 20 years' experience in information technology that includes, Systems Administration of SharePoint, Microsoft Exchange/Lotus Notes Messaging Environments. I have extensive experience in Managing, Designing and supporting SharePoint/Exchange/Lotus Notes network architecture, which includes planning, testing, implementation, maintenance and troubleshooting of clustered Server. I worked on a large Lotus Notes/Domino Messaging environment with Windows and AS400/iSeries platforms. I also administered and supported Active Directory, SharePoint, and Migration from Exchange to Lotus Notes and vice versa. Recently, I used Binary Tree CMT tool to migrate users from Lotus Notes Exchange.

SKILLS/TOOLS:

EXPERIENCE:

Confidential

System Analyst

• I currently coordinate issue with Microsoft and support the internal users for their day-to-issues. Collect and provide particular reports using PowerShell. Also, look through MSO Online Reports and Usage and provide report as needed.
• I have deep knowledge in setting up the public and private OWA profiles to maintain high security of the attachments and avoid losing information on Public computers.
• I am currently working with GSK and supporting Office 365 Messaging environment. We currently are working on to upgrade Cloud Hosted Office365 Exchange 2010 to Office365 Exchange 2013. Along with upgrade, we are also changing Multi-Factor authentication for OWA through Ping federate. I am involved with Exchange 2013 upgrade and STS Secure Token Services rollout and working with Microsoft closely. STS project involves protecting information related to the messaging environment specially emails in dedicated 2010/2013 Exchange Online Environment. Ping federate federation service is being implemented to provide MFA authentication service and protect emails used through OWA Outlook Web App . I am also writing test plan and test case documents to test Office365 Exchange 2013 and Secure Token Service. I worked with Microsoft to fix the OWA timeout issue and to set proper settings on UAG Unified Access Gateway .
• I am also supporting and working on the Mobile Devices issues including Android, iPhones and iPads etc.
• I am working on the SharePoint Administration and Architecture in parallel. I also have hands on experience in managing Office 365 SharePoint 2013 and Exchange 2013. I also administer User and Licenses for Microsoft Office 365.
• I have hands on experience in installing SharePoint 2010/2013 farms, WFE Web Front End Server , 2008/2012 SQL Server, setting Application Server. I have configured NLB for load balancing the WFE's. I have setup and administered multiple Web Application, Site Collection, Sites, List and Libraries etc. I have setup User Profile Synchronization, mySites and BLOBs for the customers. I have used multiple technologies for backup, restores, disaster recovery of the SharePoint environment.
• I have experience in trouble shooting and resolving SharePoint issues.
• Light experience with HTML5, CSS and ASP.net. I have created a few Websites using html and CSS. I am also familiar with Java Scripts and learning more.

Confidential

• Knowledge and hands on experience of NetApp Storage and Storage Technologies.
• I was a technical Support Engineer for NetApp and Supported NetApp clients for the NetApp Storage Product.
• On hardware side, it involved troubleshooting of NetApp Data ONTAP operating system, NetApp Filers hardware issues, Load balancing or Clustering the Filers, RAID issues, Chassis or Disk failure issues, Data ONTAP Upgrade and Firmware upgrade issues etc.
• On Software side, I helped clients in troubleshooting the Backup and Restore issue for SharePoint and Exchange using NetApp SnapManager software's. I have had trainings on SharePoint 2010 implementation on NetApp Storage, Implementation and configuration of SnapManager for SharePoint 2010 which includes Data Protection using Backup and Recovery Manager, Storage Optimization using Remote BLOB Storage RBS , Storage Archiver to archive the SharePoint Contents and Connector to access external data from CIFS Share .
• Experience with SharePoint Disaster Recovery planning and implementation. I also have working experience with SnapDrive for Windows, SnapManager for SharePoint 2010, and SnapManager for Exchange and SnapManager for SQL for data backup, recovery and Storage optimization. I have used above functionalities either in training or while supporting the clients.
• I have created multiple Microsoft InfoPath forms and workflows using SharePoint Designer and Microsoft InfoPath software. I have worked on creating Web Parts using Visual Studio. I have hands on experience in using html and CSS Cascading Style Sheet .
• I also have experience with lot of other Storage technologies like SnapMirror, SnapVault, CIFS, NFS, ISCSI, FC, FCOE etc. Experience in using Data ONTAP Storage OS and worked with NetApp System Manager.

Confidential

Enterprise Collaboration Consultant/SharePoint Administrator /Architect

SharePoint Projects:

• In Yorel, I worked on designing, installing and configuring SharePoint 2010/2013 Farms. Along with Administration, this included installing SharePoint Clustered Web Front End servers using NLB , Installing SQL 2008/2012 servers, Search/indexing Server, Application servers, configuring SharePoint servers, Installing and managing IIS/DNS server, SharePoint Central Administration, configuring SMTP settings for Outgoing and Incoming Mail Server, creating Web Applications, Site collections and Sites under Site collections. I have experience in applying updates and patches on regular basis to keep SharePoint servers up to date. I have worked on upgrading sites from SharePoint 2007/2010 to SharePoint 2013. I also worked on Designing and Branding Sites for clients. I have experience in working with Visual Studio to create Web parts, InfoPath Forms and developed application workflows. I have used SharePoint Designer client and developed multiple application like Help Desk Support system, PSR requests and Contact forms etc. I have worked with different types of web-parts and used them as they fit well with sites. I have implemented Custom Developed Application Solutions on the client site with prior testing in Lab environment. I have experience using SharePoint Management Shell/PowerShell to add, install, uninstall, and remove the SharePoint Solutions. I have also worked on Remote BLOB configuration, SharePoint Search, Configured Office Web App on SharePoint server and User Profile/Active Directory Synchronization etc.
• I have experience Integrating SharePoint and SSRS Services. I also have hands on Administrator level experience with Microsoft Dynamic CRM and supported it for the internal users for Yorel Integrated Solutions, Inc. Knowledge on SharePoint, SSIS SQL Server Integration Service and SSAS SQL Server Analysis Service .
• I have experience on SharePoint 2010 and SharePoint 2013 Server. I have migrated contents from SharePoint 2007 to SharePoint 2010/2013 Server farms.
• I worked with customer's to advise the backup, recovery and disaster recovery scenarios and solution as per their needs.
• I have administered Office365 SharePoint 2010/2013 environments and created applications. Migrated Old data and created new applications using Microsoft InfoPath Forms, SharePoint 2013 Workflow application using SharePoint 2013 Designer client. I created Taxonomy structure based on Permanent Departments, Services, Products and other collaboration categories.
• I have also worked with many of these service application as Access Services, Business Data connectivity service, Managed Metadata service, Excel service, Lotus Notes Connector, Visio Service, PerformancePoint Service Application, PowerPoint Service Application, Search Services Application, Secure Store Service, State Service, Usage and Health data collection, User Profile Service Application, Visio Graphics Service, Web Analytics Service Application, Word Automation Service and Word Viewing Service.
• Lotus Notes to Exchange Migration Specialist:
• I have completed multiple Lotus Notes to Exchange Migration for different customer. I have recently migrated Users mail file including their Emails, Calendar, Contacts, Groups, Tasks Mail-in databases and Room and Resources databases. This involved Lotus Notes 8.5.3, Exchange 2013 and Binary Tree Migration Tool CMTe 3.3.4 . I have experience in installing and configuring Binary Tree Tool and setting up the migration workstations. This includes making IIS server settings and also the Binary Tree tool settings required to run the tool and also to execute user migrations. I have created test migration environments for the client and later ran successful migrations. Used the following environments to run the tests:
• Exchange servers
• Lotus Notes Servers
• SQL Server
• Access database
• CMT for Exchange Software CMTe version 3.3.1, 3.3.2, 3.3.3, 3.3.4
• Setting up Migration Worker Machine
• Setting up all the option in CMT for Exchange Lotus Notes Database
• Worked on Importing Users and adding them to Translation Table.
• Checked user against the LDAP Directory and CAS Server
• Audited the mail files
• Create multiple user profiles based on the requirement
• Sent Notifications
• Matched and migrated the user accounts to exchange servers.
• Migrated over 1000 users
• Provided throughput stats to client
• Hands-on experience in setting, configuring and using Binary Tree AMT tool to migrate Lotus Notes groups to Exchange Distribution list

Confidential

Project Manager/Decommissioning Specialist R D IT Systems Support

• I have extensive knowledge and support experience of Microsoft Exchange and Lotus Notes Messaging environments. In GSK, we supported and migrated Exchange 5.5 Messaging environment that had over 25 Exchange servers US and UK users were only on Exchange servers to Lotus Notes Environment which had 600 Lotus Notes Servers worldwide and over 110,000 Users in 2004. In 2005 to 2006, helped and supported migration of Lotus Notes Servers from Windows Operating System to IBM AS400/iSeries Servers. Later in 2007-2008, company decided to go back to Exchange 2007 and SharePoint. During the due diligence process, we worked again on Exchange and SharePoint Servers. Therefore, I have been working on Exchange and Lotus Notes Networks for over 16 years. I now have experience with Exchange 5.5, 2000, 2003, 2007 and 2010 and also with all Lotus Notes Domino server environments.
• I have worked on Oracle Databases, SQL Databases and other technologies on Decommissioning projects along with Lotus Notes, Exchange, outlook and SharePoint.
• I created R D IT SS Decommissioning Program SharePoint Team Site in a week's time and configured it for the team. I was the owner of this team site and managed it for two years. I provided a few training sessions to the team related to Meetings/Workspaces, Document libraries, created links to Lotus Notes databases, Changed theme based on the teams approval, General settings, modified web parts to show agenda in more presentable form compare to the too much data on the Agenda page.
• I supported Messaging Systems consisting of Lotus Notes/Domino servers on both AS400 iSeries and Window 2003 operating systems and Microsoft Exchange servers in GSK. I have successfully led many high end projects with large number of teams and team members as Server Moves, Stiefel-GSK Merger Email environment integration, Address Book upgrades, system databases and Mail file maintenance, Archiving, Mail file Quota management Janitor product from Sherpa , streamlining the backup/restore processes, outage trends for root cause elimination. I have worked on server migrations and worked very closely to improve documentation and checklists etc. I have worked on testing and providing feedback for Email archiving solution called Autonomy from Zantaz. This solution was provided based on the requirement of Legal IT group and served company litigation and compliances policies by preserving/archiving all email falls in preservation criteria based on the business needs. I successfully completed migration of many servers and worked as a consultant to other team members for it. I have been involved in system administration, trouble-shooting, continuous improvements and management of messaging services in GSK. I have successfully rolled out and maintained GSX monitoring system to monitor all 500 domino servers. I worked with GSX vendor to make a lot of improvements in the product which in turn helped GSK. I have trained many other team members on GSX. I have been extensively involved in server maintenance, performance improvement, and technical escalation processes. I have successfully completed multiple projects for moving user's from NT to AS400 environment. I am supporting lotus notes and outlook client's by using the remedy helpdesk support application. I have been involved in resolving escalated issues of lotus notes and exchange migrations, participating in the US Messaging On-Call rotation.

Technical activities executed day to day include:

• Windows / Exchange Server installation and Support.
• Office 365 Online Exchange Management hands on experience.
• Active Directory Administration
• Exchange Servers Administration
• Up to date on all Server Roles and Feature changes that happened in exchange 2007/2010/2013
• Experience in installing Mailbox, Client Access, Hub Transport and Edge Transport Role Server
• Experience in Creating and Managing Database Availability Groups DAG in Exchange 2010
• Experience setting up Edge Subscription Service for Edge Transport Server to communicate with Hub Transport Server and vice versa
• Experience creating, deleting and managing user account.
• Exchange server administration using Exchange Management Console EMC , Exchange Control Panel ECP and PowerShell
• Message Record Management policy MRP management experience Default Tag, Retention Tag and Person tags
• Policy Management
• Backup and Restore
• Basic Knowledge on Powershell
• Managed Team Site and My site for my Group. Gathered Knowledge on SharePoint Farms, SharePoint Server Installations, Site Collection Administration and Management.
• Took training on Site Collections administration in Office365 SharePointOnline Environment.Lotus Notes/Domino Administration
• Maintaining multiple Domino Directories Public Name and Address Books .
• Maintaining over 500 Domino servers on AS400/iSeries and windows platform with multiple domains including Clustered Mail servers, Clustered Lotus Notes Application servers, SMTP, Agent, Blackberry and Web servers.
• Supporting over 110,000 users all around the world in over 150 countries.
• Capacity Management CPU utilization, Disk Space capacity, Max Registered users on a server based on concurrent connections, Overcrowding, MCU numbers etc
• Policy Management
• Handling and analyzing the server outages, finding root cause and implement the solution. Follow up with IBM by creating appropriate PMRs where ever the root cause cannot be identified based upon the available diagnostic data like NSD or console log.
• Expertise with native Router NRPC and SMTP emails.
• Expertise on DNS, DHCP, WINS windows services.
• Experience in upgrading Lotus Notes Domino servers.
• Expertise on feature like Domino Directory, Directory Assistance, Directory Catalog, Transactional Logging Archival and Circular , and Activity Logging etc.
• Worked on security feature for incoming and outgoing emails in regards to particular Domains, Users and Mail size etc.
• Maintaining multiple SMTP Lotus Notes servers with failover configuration.
• Maintaining replication of multiple address books and thousands of mail files and Applications in clustered Messaging environment.
• Executing all user creation deletions request for all users nationwide
• Executed multiple projects where users and their mail files migrated or moved to other domino servers. Old mail files and servers decommissioned after successful migration.
• Maintaining replication of administration process Adminp for all servers.
• Maintaining Calendaring and Schedule.
• Monitoring and maintaining log database, Domino Domain Monitoring DDM probes, Views, View indexes, Full text index, agent issue etc.
• Configured Domino tasks such as Fixup, Compact and Udall to run on regular basis on core system databases like Address books, log database, mail.box and any other huge databases which may need it.
• Maintaining multiple replication and cluster replication tasks.
• Archiving the user's mail databases to free up the server space.
• Testing and applying the hotfixes on iSeries Domino servers and patches on windows based domino servers.
• Maintaining Lotus Notes LEI server and GxP regulated application servers.
• Enabling HTTP Protocol to use Domino as web server.
• Worked on iNotes to access mail through Internet client.
• Worked on Quickplace and Sametime servers.
• Experience in backup and restore using ArcServe software. Current domino data is backed up by iSeries/AS400 BRMS Backup and Recovery Media Service Software
• SOX Compliance in terms of Domino Data e-Mail/Application data Backup and restore
• Worked on tumbleweed products Secure Mail, Anti-Virus, Content filtering etc
• Worked on Postini Anti-Spam email filter, TLS settings, Routing failover, Secure Mail, Anti-Virus, Content filtering, Disclaimers etc.
• Managed and Administrated Microsoft Exchange server 5.5 and 2003
• Migrated Users from Exchange 5.5/2003 to Domino Servers.
• Created and Managed SharePoint Team Site for our departments.

Confidential

Merger:

• I have been working on Stiefel and GSK Email integration project. This project involved different levels representatives from GSK as well as Stiefel. Objective of the project was to integrate both companies messaging environments.

Key Activities of this project:

• Gathered the day 1 requirement from business representatives which was to make both side ready for sending and receiving the emails and see free/busy time Calendaring/Scheduling
• Tested the solution in test environment, which involved appropriate level of cross certification, Adjacent domain doc, Global domain doc, adding Address Books of each domain in Directory Assistance database, updating the ACL appropriately for keeping the Address books up to date both side, replication docs etc.
• Implemented tested solution in production messaging environment by implementing the Gateway Lotus Notes Domino servers which also served as Calendar servers both sides.
• Configured failover gateway server for mail routing and replication.
• Restricted access to Application servers only by modifying the server document.
• Worked on DNS and Networking issues involved in the project.
• Kept all stake holder and sponsors informed through the regular status updates, change management communication and business communication.

R D Application Decommissioning Project:

• I worked in the R D IT Systems Support Decommissioning Group for some time as a Decommissioning Specialist. In this position, I play a role of Project Manager for decommissioning GxP/Non-GxP applications. Some of these applications are Validated/Regulated. This involves Project Planning, Scheduling, Execution and finally closing the project. I work with all the stakeholders including Business owner, Product or Service owner, L2/L3 Support located in US and internationally . I have worked with Support in UK, KL, India, Poznan and, Canada etc in my past and current job. Other departments whom I work with on these projects are GSK Legal IT, RMA and IT Quality to make sure we follow the right process and procedure, and archive the appropriate data in PIER. It involved evaluating warranty and licensing issues and working according with the vendor to de-activate and/or transfer the licenses to another group.
• I successfully decommissioned many R D IT applications that involved PTLIMS Oracle Database GxP , BioPharm R D OE Databases, Regulatory Database System Applications GxP , Paragon GxP and Histology Inventory Worksheet system and a few others.

Confidential

Lead Solution Architect

• I worked on a project for E-mail security/HIPAA Compliance in the Lotus Notes /Domino/Exchange Network. During this project, I analyzed client's existing environment to assess their readiness for External E-mail security / HIPAA Compliance including encryption, authentication, S/MIME, alarms, audit trails, archiving, disaster recovery and configuration for HIPAA Compliance. I did the research of multiple solutions available in market to evaluate best solution available for secure e-mail, content filtering and anti-virus etc using my previous experience. Helping to the client to choose the best solution by giving comparative analysis of alternate solutions depending upon latest technology, ROI return on investment , cost effectiveness, utilization of existing network and resources, impact analysis etc. During this project, I worked on Tumbleweed Secure E-mail Solution, Sigaba, ZipLip, Zixcorp and PGP Pretty Good Privacy .

Confidential

System Administrator Exchange Lotus Notes/Domino Server Administrator / Migration Specialist

• I was involved in installation and maintenance of Lotus Notes/Domino Servers. I was also involved in administration and monitoring the Lotus Notes Network, helping the developers in designing developing Lotus Notes applications. I worked on Exchange 5.5/2000 Administration, windows 2000 Active Directory administration, Active Directory Connector and Exchange Connector for Lotus Notes, Calendar connector. I was involved in migration of exchange users to Lotus Notes and lotus notes users to exchange. Around 5000 users migrated from exchange 5.5 to lotus notes R5 and Lotus Notes to Exchange 5.5 servers. Migration is done using tools like R5 Client, Exchange connector for lotus notes Migration Wizard and notes mail importer. Migration involved Synchronization of Address Books lotus Notes Address Books and Exchange Global Address List and migration of Users Mail Databases and mail-in databases from Lotus Notes Servers to Exchange Server. Successful testing is done using R5 Client and Microsoft Outlook Client. Interpretability is also tested between Lotus Notes Servers and Exchange Servers for mail routing. I also have worked on to the migration of the mailboxes from Exchange 5.5 to Exchange 2000.

Confidential

Migration Project Project Leader:

• Migration from Lotus Notes to Microsoft Exchange 5.5 involved
• Installation and configuration of Windows 2000 Server, Exchange 5.5, Active Directory Connector and Exchange Connector for Lotus Notes. Migration involved Synchronization of Address Books and migration of Users Mail Databases from Lotus Notes Servers to Exchange Server. Successful testing is done thru Microsoft Outlook Client. Interoperability was also tested between Lotus Notes Servers and Exchange Servers. 2500 users migrated successfully to Exchange Outlook .

Confidential

Sr. Systems Administrator - Lotus Notes/Domino Server

• Designed and implemented Lotus Notes/Domino Network in IIS Inc. / IIS InfoTech Limited.
• Responsibilities: Designing, planning and implementation of Lotus Notes network in IIS InfoTech for all the offices. 20 servers 1500 users on around 5 locations connected through TCP/IP via WAN. SMTP MTA Servers were successfully installed and FI Group Domain was extended to USA India. Migration from Netscape messaging system to Lotus Notes Domino messaging system was successfully accomplished.
• Environment: Lotus Notes/Domino 4.6 R 5.x, Netscape Communicator 4.5, RAID 5, Arcserv Back up software, Windows 95/NT, Compaq Proliant 1200/1600/2500

Confidential

Domino Server Administrator

• Testing the mail routing replication of databases
• Cascading the Global Address Books of Price Waterhouse and Coopers Lybrands.
• Price Waterhouse Global address Book is cascaded in All PWH- India Servers and Coopers and Lybrands India Servers.
• Coopers Lybrands Global address Book is cascaded in All PWH-India Servers and Coopers Lybrands India Servers.
• Integration of Price Waterhouse and Cooper Lybrand Lotus Notes Network.
• Testing the mail routing replication of databases along with an Integration of multiple domains
• Installations of five NT servers on the Compaq hardware for their different city office in Cooper Lybrand Domain.
• Connectivity of these servers to their peripheral cities office servers On Dialup/ISDN in C L Domain.
• Connectivity of all servers with the central hub servers on VSAT for C L Domain.
• Connectivity of all the Cooper Lybrand city Hub servers to the Price Waterhouse City hub servers and between the central hub servers on the VSAT link for mails Routing.
• Setting up the replications of both domains public address book and global names and address and other databases between the domains.
• Setting up of the mail routing path for Coopers and Lybrand International and Internet mails to use the gateways of Price Waterhouse-India Domain.

International gateway and GNAB Roll-Out for Price Waterhouse-India

• Installation of Lotus Notes 4.5 on NT Server platform and on Compaq Proliant 3000 Server hardware.
• Cross certification of PW-India and INTL US domains.
• Connectivity of the India gateway server with US gateway server over the leased line. Setting up the mail routing for International mails in PW-India domain.
• Setting up the replication between the gateway for GNAB Global names and address book of approx. 900 MB containing more than 150000 person documents and other 20 databases.
• Connectivity of this gateway with the India Hub for mail routing and replications. Cascading of these address books and scheduled replication setting up in all 23 servers across all over India.
• Password checks enabled for user ids and encryption for the mails.

Password Security

• Maintaining the password security for around 20 servers 16000 users on around 15 locations connected through TCP/IP and dialup.
• Solving day-to-day problems related to password security.
• Setting up the administrative process for Price Waterhouse domain and India Hub as an administration server for public address book.
• Scheduling the replication of administration database.
• Enabling the password checking for all users around 1600 using the administration request.
• Enabling the encryption for incoming mails to provide security for approx. 250 users. I solved ongoing problems and user level training for deployment of security. Project on installation of Total Virus Protection network associates ant virus software,
• Installation of Group Shield Ver.4.0 anti-Virus software.
• Configuring the Group Shield for Lotus notes mail database scanning.
• Scanning the lotus notes attachment.
• Scanning the lotus notes attachment.
• Configuring the NAV for Lotus notes mail database scanning.
• Installation of NAV Ver.5 anti-Virus software.
• Project on installation of Total Virus Protection Norton Antivirus Software
• Configuring the notification to admin Senders.
• Configuring the notification to administrator Email senders.

Environment: Lotus Notes/Domino 4.5/4.6, Windows 95/NT, Compaq Proliant 1200/1600/2500

Confidential

Sr. Network Engineer

• I worked as account manager for ITC, Madhyam Advertising Motorola etc. I worked on NT installation networking, Windows 95 networking, Windows for workgroup Networking. I worked on Lotus notes client problems. Exposure to troubleshooting and installation of NetWare 3.12, 4.X and Structured network cabling projects: Planning and Implementation of 5 Floor network Cabling and other network devices.

Environment: Windows NT/95, Lotus Notes Clients, Novell Netware 3.1/ 3.12/4.x, Bay network Hubs and switches, 3 Com hubs and switches

Confidential

Sr. Customer support Network Engineer

• I worked on installation of network devices like hubs, routers, firewalls etc along with Netware 3.12 etc. I installed Modems configured Internet settings.

Environment: Novell Netware 2x/3.11

Confidential

Administration Engineer

• I worked on installation and maintenance of PCs, Netware 3.11, and Printers etc. I was also involved in Installation of Modems, Internet settings, maintaining Plotters Laser printers.

Environment: Novell Netware 2.2, IBM Servers, PCs and compatibles devices.