SUMMARY

• Steve brings over 25 years of Information Technology experience specializing in the installation, support and hands-on management and administration of Infrastructure and client computing, including Windows 2012-2008-2003 and 2000 environments. He is widely known as the Go-To professional on any issue or question related to Infrastructure environments.
• SOFTWARE/DATABASE: Active Directory, MS Exchange 2000-2003-2007-2010 , MS OFFICE 2003-2007 2010 , WSUS, MS SQL 2000-2005, Citrix, VMWare, MS SCCM 2012, Lync, Forefront Unified Access Gateway, Batch Files, VBscript, PowerShell MS Reporting Services SSRS 2008
• Operating systems/Hardware: WINDOWS XP, Vista, 7, 8 , MS WINDOWS Server 2000-2003-2008-2012 , CISCO Routers, Networking, LAN, IBM DS4800 FASTT SAN, EMC SAN, IBM N3600/NetApp SAN

EXPERIENCE

Confidential

Computing Manager

• Hands-on Information Technology Manager, known for innovative approach to solving problems. Team leader experienced in building and motivating professional, capable, and responsive teams. Steve managed the internal corporate IT infrastructure including server administration of all Windows and VM technologies, Windows systems administrators and Desktop Support staff supporting both corporate and Store systems environments primary vendor contact and assisted in negotiations for outside services. He also researched, presented, planned and managed the installation and configuration of enterprise wide applications that resulted in the savings of thousands of dollars in resources and equipment.
• Manage staff members in their daily activities as well as supporting business projects
• Develop and manage relationships with vendors in support of staff augmentation, systems support and equipment procurement.
• Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements
• Built a high-performing team that was able to execute major projects with little to no external assistance.
• Migration of Corporate domain from 2003 to 2008 infrastructure, which included additional migration from exchange 2003 to exchange 2010.
• Architect of New Corp domain, with new OU structure and Group Policies.
• Implemented MS SCCM for asset/software management and windows updates.
• Implemented Enterprise Vault for email archiving saving email resources.
• Implemented Equitrac's Follow Me printing to corporate office, which resulted in a savings of 100,000 in maintenance and paper costs annually
• Managed a detailed IT budget of 1.5 Mil and cut costs to align with business need and forecasted growth.

Confidential

• Manage 2 Windows Administrators and 2 Desktop Support Specialists
• Trained junior administrators, Desktop Support Specialists and Helpdesk Operators on enterprise and domain applications and tools.
• Researched, piloted and deployed DeskAlerts Software to the Stores.
• Researched, piloted and deployed MailStore Email Archiving system to the corporate office.
• Managed All Active Directory and Domain Services.
• Managed all domain applications to include, VMWare, MS Exchange 2010, SCCM, SCOM, MS Lync, Citrix, VNC, and MailStore Archiving system.
• Provided full time systems administration support for a W2003/W2008 environment of 200 Servers, and 2600 Desktops, to include Installs, configuration and troubleshooting of server and Desktop hardware and software.
• Provided day to day DBA Administration for MSSQL 2005 server databases and clusters.

Confidential

Lead/Sr. Systems Administrator/Consultant

Sr. Systems Engineer working with a management, network, and Development teams to map and design the PCI/DSS data flow of company retail websites for PCI Compliance.

Confidential

Lead Administrator working with a diverse set of requirements to help this company get PCI compliant from Point of Sale POS and Back Office management to Data Center Management and Enterprise Administration

• Managed and trained junior administrators and Helpdesk Operators on enterprise and domain applications and tools.
• Created and documented Domain wide Group Policy Objects for PCI compliance.
• Manage SCCM for enterprise application distribution and systems management.
• Managed MS Exchange 2003 with single mailbox recovery system.
• Migrated 1600 Active directory accounts from Child Domain to Parent domain
• Continued Management and support of 2100 Retail Store POS and Back Office systems
• Provided full time systems administration support for a W2003/W2008 environment of 200 Servers, to include Installs, configuration and troubleshooting of server HW/SW.

Confidential

• Installed and setup the VMWare environment and managed the cloning /building and allocation of all the Virtual Servers.
• Redesigned and configured infrastructure for Active Directory.
• Installed, configured and managed more than 100 servers both Wintel and Linux.
• Install and initial configuration of SharePoint Server 2007.
• Created and documented all environment Group Policies.
• Installed and configured SQL server database servers.
• Acted as DBA for MSSQL server databases.
• Created and managed the Internet Protocol IP scheme for enterprise.
• Managed, installed and configured MS Exchange 2007
• Implemented and managed Microsoft windows updates services for the enterprise.
• Setup and managed infrastructure communications using MS Communications Server
• Setup and test the feasibility of using MS Virtual Application Server for terminal services
• Configured and managed the Remote Desktop Services Terminal Services to include the Terminal services Gateway, Terminal Services Broker, and the Terminal services Farm.
• Installed, configured and managed the Anti-Virus/Anti-malware Symantec endpoint protection system.
• Established monitoring requirements for all managed systems.
• Specific job tasks include server management, application management, and user support.
• Provide on-site and remote network administration.
• Work includes both H/W and S/W administration of the server. Provide full time systems administration support for a Windows W2003/W2008 network, including backups, restores, and user account management. Install, configure and troubleshoot W2003/W2008 server HW/SW.

Confidential

• Introduced Virtual servers into the environment and managed the cloning /building and allocation of all the Virtual Servers
• Trained junior administrators on the enterprise environment.
• Cleaned up company wide DNS.
• Created Group Policy Objects for enterprise.
• Managed the Clustering environment for the enterprise.
• Implemented and managed MS-SMS for enterprise application distribution.
• Managed MS Exchange 2003 and trained junior admins to administer the system
• Implemented and managed Microsoft windows updates services for the enterprise.
• Created and maintained rack elevation charts for both local and remote data centers.
• Specific job tasks include server management, application management, and user support.
• Provide on-site and remote network administration.
• Work includes both H/W and S/W administration of the server. Provide full time systems administration support for a Windows W2003/W2008 network, including backups, restores, and user account management. Install, configure and troubleshoot W2003/W2008 server HW/SW.

Confidential

• Managed and trained junior administrators on all aspects of the enterprise environment.
• Designed and built a new infrastructure for Active Directory. Design included forests, domains and child domains.
• Installed and setup the VMWare environment and managed the cloning /building and allocation of all the Virtual Servers
• Designed, implemented and managed company wide DNS which includes more than 5000 objects.
• Built and installed, configured and managed more than 100 servers both Wintel and Linux.
• Managed both the IBM DS4800 and N3600 SAN systems.
• Created and documented Forest/Domain/Site wide Group Policy Objects.
• Installed and configured 15 SQL server database servers.
• Acted as backup DBA for SQL server databases.
• Created and managed the Clustering environment for the enterprise.
• Created and managed the Internet Protocol IP scheme for enterprise.
• Installed and managed Websense internet management system.
• Managed the installation and Citrix management and administration.
• Implemented and managed MS-SMS for enterprise application distribution.
• Managed, installed and configured MS Exchange 2003
• Migrated 1900 Active directory and exchange accounts to New infrastructure
• Implemented and managed Microsoft windows updates services for the enterprise.
• Established monitoring requirements for all managed systems.
• Implemented infrastructure quick response monitoring system for internal IT use.
• Created Cisco router and switch templates for standardization of all store configurations.
• Created and maintained rack elevation charts for both local and remote data centers.
• Designed, installed and configured data center equipment placements to include all patch panels and both Ethernet and fiber, servers, SAN and network equipment for functionality and redundancy.
• Specific job tasks include server management, application management, and user support.
• Provide on-site and remote network administration.
• Work includes both H/W and S/W administration of the server. Provide full time systems administration support for a Windows W2K/W3K network, including backups, restores, and user account management. Install, configure and troubleshoot W3K server HW/SW.
• Interacted will all departments in the company.

Confidential

Sr. Systems Administrator

• Installed and configured 15 SQL server database servers.
• Acted as Jr. DBA for SQL server databases.
• Created and managed the Clustering environment for the data management team.
• Specific job tasks include server management, application management, and user support.
• Provide on-site and remote network administration.
• Work includes administration of the server. Provide full time systems administration support for a Windows W2K/W3K network.
• Setup and created the Sql Server Reporting Services for enterprise.
• Created Management Reports using MSSQL Reporting Services.

Confidential

Senior Systems Administrator

• Responsible for desktop/server administration, network management, application management and user support.
• Provide on-site and remote network administration.
• Provide Web server installation, support and administration.
• Responsible for hardware and software administration of the WAN.
• Provide full-time systems administration support for a Windows NT 4.0/W2K network, including backups, restores, and user account management.
• Install, configure, and troubleshoot NT/W2K client hardware and software.
• Experience with Microsoft servers, Cisco routers and Firewall, network architecture, and network services such as DNS, DHCP, Active Directory, WLBS, file/print, applications, MSExchange 2000 administration, systems security, anti-virus software, configuration and maintenance, server backups and data archiving, network monitoring and alerting, firewall configuration and maintenance, software distribution, and network protocol traffic management.

Confidential

Systems Administrator

• Configured, installed and supported network servers and desktop PCs.
• Responsible for software/hardware troubleshooting and data recovery.
• Managed user network and accounts.
• Implemented and managed Entice, which is a Client Relationship System.
• Trained end users on production applications including presentations and demonstrations.
• Implemented inventory control and equipment procurement.
• Managed and administered Exchange 5.5 Email System.
• Setup and administered Network Associates Enterprise Virus Protection system.
• Setup and managed the RIM Blackberry handheld Device server and Units.
• Used Ghost software for workstation duplication
• Toolsets supported: Microsoft Windows 2000 workstation/server , Windows NT workstation/server , and Windows 98.

Confidential

Technical Consultant

• Configured, installed and supported network servers and desktop PCs.
• Responsible for software/hardware troubleshooting and data recovery.
• Managed user network and exchange Email accounts.
• Trained end users on production applications including presentations and demonstrations.

Confidential

Programming:

• Designed and developed application to extract information from in and outbound telephone trunk data files.
• Designed and developed application to extract information from mainframe generated time clock reports for tracking employee attendance and payroll.
• Designed and maintained senior management reports.
• DBase III, IV and V, FoxPro 2.5 and 2.6, Visual FoxPro, MS Access.

LAN:

• Supported hardware and software for local area network of 75 users on three shifts.
• Configured, installed and supported desktop PCs including software and hardware upgrades.
• Trained and educated users on software.
• Managed distributed system environments, workspaces and repositories.
• Maintained NT server hardware: procurement, installations, upgrades and Y2K compliance.
• Trained end users on production applications including presentations and demonstrations.
• Prioritized and completed service requests.

Confidential

Computer Systems Manager

• Managed a staff of 8 computer operators/developers.
• Developed, implemented and maintained help desk for system users.
• Trained PC users on the operations of various software packages.
• Responsible for the procurement of new computer software and hardware.
• Developed and maintained software programs that assisted with accountability of all magnetic media and classified documents.

Confidential

• Managed an instructional team of five with a student load of 120.
• Provided orientation and established the basic foundation and instruction of all course material presented.