Summary

A self-motivated and energetic Systems Engineer professional with expertise in different IT systems to include Microsoft Servers, Public/Private Cloud solutions, and PKI solutions. Also has prior military experience with exceptional attention to detail, memorization, fast learning of concepts and design, willing to accept all challenges, continually evolving, and adapting to new environments with success.

Qualifications

• 10 years of combined IT experience in cloud engineering, security engineering, systems engineering, systems integration, systems administration, and customer support.
• 5 years of engineering solutions and support for Public Key Infrastructure PKI .
• Experience in maintaining, monitoring, and engineering solutions for public and private cloud with Amazon Web Services AWS , Microsoft Hyper-V, System Center 2012 R2 suite, UAG, TMG, and Windows Server 2008/2012.

EXPERIENCE

Confidential

Systems Engineer

Summary: Senior Engineer in support of multiple PKI initiatives at Department of State's PKI Program.

• Support planning, testing, evaluations of upgrades for current PKI environment, to including Certificate Authority, HSM, VMware servers, Windows Servers, and various server hardware/software components.

Confidential

Infrastructure Consultant,

Summary: Infrastructure support for custom develop Sharepoint application for Federal customer.

• Responsibilities consist of monitoring, maintaining, and troubleshooting issues related to MOSS 2007 environment. To include Windows 2003/2008 server and SQL Server 2008.
• Assist in upgrade planning and testing for migration from MOSS 2007 to Sharepoint 2013.

Confidential

Senior Systems Engineer

Summary: Engineering lead for public and private cloud solutions.

• Responsible for designing, implementing, and supporting a private cloud joint venture model with Dell and Microsoft utilizing Dell hardware and Microsoft products to include Windows Server 2008/2012, Hyper-V, System Center 2012 R2 SCCM, SCOM, VMM, Service Manager, Orchestrator , Exchange 2013, Lync Server 2013, SharePoint Server 2013, SharePoint Foundation Server 2010/2013, SQL Server 2008/2012, Unified Access Gateway UAG , Threat Management Gateway TMG , and remote desktop services virtual apps, virtual desktop infrastructure .
• Research, test, and consult on new COTs products to integrate into cloud environments.
• Support customer public cloud initiatives in Amazon Web Services AWS , creating and configuring new instances Windows Servers or Linux , Active Directory user support and management.

Confidential

Certificate Authority Engineer

Summary: Engineer responsible for DEA's Controlled Substance Ordering System's Certificate Authority and related systems.

• Support DEA's Controlled Substance Ordering System CSOS program by maintaining the Certificate Authority and applications for issuing customer certificates for controlled substance ordering.
• Responsible for designing, testing, and implementing/deploying system components and patches to our PKI environment. Perform daily system operational functions to include, PKI enrollment support, revocations, and LDAP directory maintenance.

Confidential

Summary: Held multiple positions such as Help Desk Support, Systems Administrator, and Security Engineer internal and through Federal Gov't Contracts.

• Lead engineer for upgrading and migration of Department of State's MRTD ePassport Certificate Authority system from physical to virtual to include HP servers, SafeNet Hardware Security Modules HSM , Brocade, and NetApp hardware stack along with VMWare vCenter/ESXi and Entrust Authority Security Manager. To include architectural evaluation of current system and consulting customer with design, testing, implementation planning.
• Also responsible for upgrading, testing, and installation of end user PKI software Entrust Desktop Solutions to Entrust Security Provider along with biometric card readers for authentication on an Active Directory domain. Assisted in training deployment teams for installation and end user experience with PKI software. Other responsibilities included contributions assisting in Certification and Accreditation, risk assessment, vulnerability scanning, and security compliance of all PKI related systems within Department of State.
• Systems Administrator for CygnaCom Solutions. Providing IT support for all remote and local employees. Assignments included repairing, installing, configuring personnel desktop/laptops. Maintaining all CygnaCom servers, VPN, and in-house PBX system.
• Help Desk Support Department of Veteran Affairs contract. Provided international support for approximately 250,000 personnel in a team of seven. Assist Local Registration Authorities LRA and end-users in enrolling, revoking, installing, configuring, and troubleshooting PKI certificates issued. Averaged approximately 60 calls per day and while continually responding to daily Email request.

Systems Engineer

Summary: A member of a team of systems sdministrator for Department of Army Headquarters.

• Perform hardware and software application testing and installation for new desktop and laptop issuance. Upgrade desktops and laptops and migrated profile data for customers. Provided telephone, email, and onsite support for PC related issues.

Information Systems

Summary: Enlisted US Navy serving onboard the USS Blue-Ridge.

• Responsible for desktop/laptop hardware repairs, upgrades, installations. Troubleshooting software applications for users onsite or telephone support. Provide training to subordinates in helpdesk support and common troubleshooting procedures along with customer service etiquette.
• One of three systems administrator for CENTRIXS consisting of Windows 2003 Server, Sun Solaris 8, and Sun Microsystem thin clients. Responsible for issuing user accounts/smart cards and troubleshooting system/network related problems.
• Operated and maintain connectivity for over 50 pieces of equipment using SATCOM and various telecommunications systems that use various radio frequencies, as well as Cisco routers and switches from ship to shore commands. Configured radio circuits/SATCOM links and encryption/COMSEC devices per SOPs.