SKILLS

• Server 2000 2008r2 support active directory tools
• Linux administration CentOS, Ubuntu, Red Hat, SUSE
• Backup/Disaster recovery solutions/Implementation EMC Avamar. Symantec Backup Exec
• VM Ware ESX 5.1 / 5.5
• Win9x/NT/2000/XP/Vista/Win7 Support
• WSUS / ISA Proxy / DHCP / DNS / Active Directory / IIS services support
• EMC NAS/SAN support Clarion, VNX, VNXe Dell AX4 experienced with Navisphere/Unisphere
• Replication Manager / Recovery Point
• Cisco UCS
• Advanced knowledge of Office 9x-2010
• AV software Norton / McAfee implementation/support / Sophos
• RDP tools Dame Ware / Windows RDP / Net meeting / VPN services
• Imaging software support ie Norton Ghost / Windows PE
• Strong working knowledge of networking, IT integration issues, and
• Client/server application support
• Remedy RMS ticket system / Service Center ticket system
• Client/end user support via phone or onsite
• Hardware support WorkStation Compaq, HP, Micron, Toshiba, Dell, IBM and IBM thin clients
• Wireless LAN/ Technologies - implementation/support
• Working knowledge of telecom systems and wiring
• Experience working with LAN/WAN hardware Routers, Switches, ETC
• LAN Design, installation and support Ethernet/WinNT/2000/XP/Win7
• TCP/IP configuration/concepts/ OSI model
• SQL DB / Borland DB setup experience
• Software Q/A testing
• Smartphone support

EMPLOYMENT

Confidential

Owner

Running/Operating Salt Lake Towing and Recovery. Managing business operations, finances, contracts, IT systems, and employees.

Confidential

System Administrator

I was responsible for building and deploying the new Avamar Backup solution as well as upgrading the existing Commvault backup system to v9.x. I maintained and upgraded existing EMC SAN solution upgrading from iSCSI to Fiber channel which required rebuilding all the UCS profiles and redeploying all LUNS to new Data stores. I upgraded all the flare code on the SAN's, as well as the firmware and management application. I built-out existing Windows/Linux infrastructure, and provided support for existing systems within the VMware 5.0/5.1i platform this included over 200 Windows servers, ranging from 2003 to 2008r2 and over 50 Linux servers SUSE, Debian, CentOS . I assisted in supporting the Exchange Environment, upgrading it from standalone 2007 to a clustered 2010 environment. I was instrumental in redesigning the existing 2003 Domain to 2008r2 and raised domain function level to 2008r2. I also provided tier III end user support when needed to assist field technicians and helpdesk.

Confidential

Sr.Systems Administrator

I was integral in bringing the 2003/2008 AD environment up to 2008r2 standards as well as upgrading the domain/forest function levels. I also implemented new applications such as SFTP services for the business and the business partners. I served as a backup systems administrator working with EMC Avamar. I helped build out the current server infrastructure utilizing VMWare. I was instrumental in getting all the servers into a patch rotation using Microsoft WSUS as the patching utility and kept the Linux servers patched manually. I was part of migrating the domain controllers and other servers from our off-site collocation facility. I assisted in developing the monitoring solution using Solar Winds, as well as mentoring Jr level admins.

Confidential

System Administrator

• As a member of the hosting server DOC team, duties were to support the Department of Corrections server/application infrastructure throughout the state. I played a key role in implementing the new MS AD environment, to replace the old Novel environment. In doing this I was tasked to build the new ESX servers and deploy them throughout the state. We used many forms of Linux Centos/SUSE/RedHat/Ubuntu for hosting the majority of the in house applications and the current Novel environment.
• I redesigned/replaced the independent AD environment and it's domain within the prison, they are segregated from one another and operate independently for security reasons . I've also been responsible for deploying the states monitoring solution across all our servers and applications, this gave us the ability to monitor in realtime the status of our environment.

Confidential

Systems/LAN Administrator

As a member of the ACS LAN Support Admin team I've been instrumental in building and deploying new servers/PC/Laptops and other network devices. I provided Tier III system support for all of ACS-Xerox VIP/Executive personnel as well as Tier III end user support for several hundred additional employees' spanning worldwide. While I've been at ACS I've worked mainly with Widows Server 2003/08, supporting services such as WSUS/ISA proxy /SMTP/DHCP/AD/DNS as well as other aspects of domain administration duties. I've been responsible for implementing Windows PE as the new imaging system/creation tool for deployment of all new laptops. As well, I've implemented Symantec Backup Exec 11 as the backup solutions for all 120 servers supported on domain. Currently also working on converting all our core servers over to a new Cisco UCS VM environment.

Confidential

Sr. PC/LAN Support Analyst.

Being self-reliant and responsible was vital in this job because I was self-supervised, with my manager in Atlanta. My ethics and hard work were proven to be a solid asset to my employer. I provided support both locally and off-site for Windows 9x - Vista. I was responsible for implementing, deploying, and supporting all software applications used by company personnel including: AS/400 Client Access / Cisco VPN / Filenet Imaging Systems / DMG Imaging Systems / Office 97-2003. I served as the wireless LAN administrator for the Boise general office, providing support for and maintaining domain servers and the applications that reside on them. I implemented and maintained a backup solution for the Boise Office utilizing Veritas Backup Exec 7.0 . I also set up and provided support for the security system and UPS system. I have worked on numerous projects requiring coordinating efforts between multiple contractors to setup and install new equipment ie: UPS, telecom lines and power systems, as well as coordinating office site moves and expansions. In addition, I provided any needed training to end users both local and off-site for all technical issues that would arise, at times this included groups of users in a more formal setting.

Confidential

Data Center Tech II / NOC Technician.

I was responsible for network monitoring and proactive troubleshooting to keep World Wide VOIP Network operational and optimized. I gained experience in HP Open view-Solaris Platform, Remedy RMS, CEDB Monitor and Symantec Professional Suite. My job included setup, maintenance, and installation of all Servers that resided in the Data Center. I also worked to implement a backup strategy for assigned applications and network servers, utilizing Veritas Backup Exec.

Confidential

Implementation Specialist.

My responsibilities included building, troubleshooting and maintaining computer hardware, as well as configuration of hardware/software for use in test labs, production environments and employee work areas. I created test and configuration worksheets for use in testing and configuration of servers and workstations. My job included LAN wiring using CAT5, build and test network cables and maintaining and configuring punch panels for Harris 20-20 phone switch and network wiring in the wiring closets and server room. I also helped maintain machines at the Data Center by performing backups, virus scan software configuration, and basic system maintenance i.e. installing security updates and installing memory, hard drives, video cards etc. My other duties included phone support for software configuration issues, troubleshooting and occasionally visiting off site locations for hardware/software issues.

Confidential

Software Quality Assurance/Development Engineer.

I evaluated company's software capability to meet quality standards. Proposed sampling procedures, evaluating and reporting quality and reliability data and wrote instructions on use of forms. I performed appraisal of software to control and evaluate performance and executed programs and procedures to meet management and software quality requirements. I provided technical and operational support and/or services to ensure software quality standards were met. I developed reports and papers on the progress and status of assigned tasks as well as corrective actions to support software problems and failures. I suggested modifications and corrective actions to meet customer specifications and standards.