Summary

I am highly qualified and accomplished IT professional with 20 years of experience. My goal is to work in a challenging environment that will effectively utilize my technical skills and abilities, and provide me an opportunity to demonstrate my leadership skills.

QUALIFICATIONS

Expertise in

• System Admin support for OS as well as work with multi team like middleware admin, dba, management, Sybase admin, network team, helpdesk, change and incident team and more
• Handled team of SA for given project through prioritize work, helping technically, update / provide information on project plan / project manager
• Given architecture data to team to build new servers
• Proven ability to multi-task levels technical responsibility in critical situation and also having ability to communicate with all levels of personnel and driven to achieve objectives.
• Team player with good interpersonal skills to work in independent and collaborative work environments, with ability to lead technical team through experience.
• Project Management, Systems Integration, Strategic Planning, Procedures Development, Troubleshooting and Repair.
• Highly organized, results-orientated professional with a proven ability to implement IT standards, Procedures and processes while improving system functionality.
• Underwent training for SUN, HP, AIX, Windows, RHEL platform and OS related, also on products from Cisco systems, Lucent Technologies as well as ITIL process and Industry best practise.
• I pleasure to work problem first time and do step by step documentation for team to follow

TECHNICAL PROFILE

• HARDWARE: HP Integrity/IA64 BladeSystem c-class 7000 Series, rx-8600 series, rx-6600 series, rx-3600, bl, HP PA-RISC - SD32A 9000/800, rp-3440 series, rp-4440, rp-7410, rp-7420, Sun -V880, E6500, IBM - pSeries, various disk arrays, networking and peripherals hardware from IBM-Sun-Compaq-HP-In Reach and Cisco products families.
• OS: HP UX 11iv1-11iv2 - 11iv3 incl. VSOE , AIX 6.x,5.x , SUN 2.6/7/8/9/10 , Windows NT v3.51/4.0 , Windows 2000 v 3.51/4.0 , Novell NetWare v 2.x, 3.x, 4.x , Cisco IOS v 10.x and 11.x , RHEL 5.x, 6.x
• SOFTWARE: HP: Integrity VM, Virtual Server Environment, MC/Service Guard, Ignite, LVM/LVM Raid, SGeSAP, SG NFS, WLM, vPar, nPar, APA, Secure shell, EMC: Powerpath, Networker, SE,
• Misc: Noetcool, ITM, TSM, TLSFTP, rsync, tfpt, TCP/IP, Visio, PC-NFS, CC32, PC Anywhere, Cisco VIEW-WORKS, Cygwin, IBM Passport, Exceed, PC anywhere, MS Windows Cluster, PCPMM, Netview, Office automation software and many other.
• Others: TCP/IP, DNS, DHCP, SSH, FTP, NTP, Sendmail and many others.

PROFESSIONAL EXPERIENCE

Confidential

System Administrator SME

• Same position and role as below in above both employment
• Support project based work related to HP-UX platform while supporting transition, steady state as well as decommission.
• Prepare, installed, configured and maintaining HP VM Host and clients.
• Part of team managing more than 200 HP server including npars, vpars, VM host as well stand alone. Includes more than 90 HP MC Service Guard clusters with multi packages on each.
• Working using ITIL model for Incident management, change management and project management.
• Supports HP-UX while handling machine critical and enterprise level HP-UX OS 11i v1, 11iv2 and 11iv3 from site preparation, server installation, OS installation to troubleshooting, including maintenance, health check, migration and patching.
• Created and implemented Ignite setup, configuration, process and troubleshooting while demonstrating use of Ignite in a DR process.
• Collaborates with different team like EMC, dBa, Apps team, MW team, WM team and etc to provide total customer satisfaction by solving problem in timely fashion. As well work closely with project management team for the project works.
• Administers installation, designing way and process, creation, maintaining, and troubleshooting problems with multiple HP platform including multiple SuperDome, RP series PA-RISC RX Series Itanium vpar, npar,
• Manages FirmWare upgrade, patch analysis, patch installation and process, and periodically Ignite Image and its process, backup and blackout plans, DR, and many others related stuff.
• Performance monitoring using Tivoli, BMC, SAR, GlancePlus/UX, sysinfo and etc
• Performs tuning including Kernel parameters using SAM and command line. Monitor sar data and suggest changes for better performance.
• Disk management using mostly LVM and VxFS under different environment like development, preproduction and production environment
• Tested, planned executed disaster recoveries, contingency failover scenarios. Created, maintaining and work with many various documentation and procedure.
• Knowledge of EMC DMX and EMC Symmetric disk arrays, HP disk arrays, and working very closely with EMC on various space allocation/design projects including BCV, SRDF, Networker backup.
• Experience in UNIX system administration including the platforms Sun-Solaris 5.x, RHEL 5.x, 6.x, AIX platforms 5.x, 6.x, including some experience with HMC and HACMP, Ubuntu.
• Experience in supporting NFS, NTP, NAS, SAN, DNS, DHCP, NIS, Backup using Networker SNAP, SRDF, BCV, Clone , TSM, 24x7 Help Desk / Data Center, EMC Powerpath, SAN Multipath, TCP/IP, sshd, KVM, Lotus Notes/Domino, OS-Hardening, on-call paging, user and group management, Samba, Mirroring and etc

Confidential

System Administrator

• Supports HP-UX, Sun Solaris, and AIX while handling machine critical and enterprise level HP-UX OS 11i from Installation to troubleshooting, including maintenance, health check, migration and patching
• Provided local and remote support for the server farm which includes the network, connectivity include Xylan Ominiswitch model 5 and 9 with lots of other ATT connectivity and other network devices like Cisco 4000,2600,3600,7206 series routers, Nokia and IBM Firewall, IBM e Network Dispatcher and Cisco Local Director and etc and more than 1,000 Servers with different OS platforms, including Windows NT, Sun Solaris, IBM AIX, RHEL, HP-UX while being monitored by Tivoli / Netview / Xvision as well as manually Proactive monitoring also, which generates alerts to Customer Support System as queued problem tickets
• Involved in the Helpdesk Operation activity and level2 support for the large IBM customer base with a various network and OS Platforms SUN, AIX, MS WinNT-2000, HP-UX, RHEL consisting of working with customers directly or with real-time automated alerts, as well as need to maintain communication with the team of focal accounts managers, infrastructure team and local admin/network team engagements
• Installed and maintained Windows NT and 2000 in standalone, Server, Cluster, Load Balancing environments with application software such as IIS, MS SQL, Active Directory, Carbon Copy, IBM Desktop and others
• Successfully achieved a excellent stand by timely efficiently handling of maximum numbers of alerts
• Worked as an on site Universal Server Farm System Administrator and Network support for all the Servers and Networking equipment located in IBM Raleigh Farm as to provide faster level III support response to the alert to achieve minimal downtime for the customer
• Served as Level II System Administrator for GM account in IBM-USF, worked all i.e. monitoring, worked on automated alerts, worked on change, customer calls level II works, as well as worked extensively with Tivoli monitoring, auditing, validating, updating and ADSM/TSM.

Confidential

Senior Network Specialist / System Administrator

• As Senior Network Specialist /Administrator I executed following activities and efficiently handled major projects using Cisco Systems / Lucent Technologies / MS Windows Products.
• Held accountability for the design, installation, troubleshooting, and support for the Cisco Systems products under WAN and LAN.
• Configured and demonstrated VoIP first time in East Africa, using Cisco 2600 Router connected using leased line and connected locally to EPABX.
• Provided, Installed, configured and Maintained country wide WAN solution with routers such as high end routers 7200 series to small 1600 series routers, configured using leased line, satellites links, demand dial-up network setup, X.25-HDLC-PPP-EIGRP-RIP-Serial/Modem communication, access lists.
• Designed, Installed, Configured and Maintained Building LAN using Lucent Technologies Structured Cabling System SCS using Cisco Core Fibre and Copper switches.
• Maintained DEC Clusters including TRU-CLUSTER as well as Novell Servers.
• Fostered the installation, troubleshooting and for the Servers all Peripherals under Windows Workgroup/95/NT/Client-Server and Novell NetWare Platform and application software.

Confidential

Senior Support Engineer

• Oversaw the installation, maintenance, performance tuning, and trouble shooting of both hardware and software from various vendors and self assembled machine.
• Handled and trained 4-6 Support Eng. for maintaining setup base of about 2,000 system and peripherals.
• Design, Installed and Maintained more than 50 LANs sites on various platforms like Novell NetWare network, Windows Networking, Peer to Peer Networking through Novell DOS.
• Co-axial to twisted pair cabling, ARCnet and Ethernet using repeaters, bridges, Ethernet hub as network component.
• Installed and maintain sites using VSAT network terminal for Bombay Stock Exchange.
• Involved in the design, installation, troubleshooting, and support of most of the System Hardware i.e. PC XT to Pentium, Peripherals i.e. Printer, Modems, Scanner, IDE, Hubs, NICs, Multi Media, Graphic Card and etc. and software i.e. MS Windows, Ms Windows for Workgroup, Windows 95, Ms Office, Novell Network, Corel Office, CAD, PC Plus, PC Anywhere, and MS DOS, Dr DOS, Anti Virus Software, NDD, QAPlus and other many utility software.