Wintel System Administrator Resume Profile, TX - Hire IT People

Objective

To bring efficient and effective software solutions to users with your company in a technical support position using knowledge of the most modern and useful professional software and experience on a support team and system/web administrator. Can bring a great deal of profitability to any support position with technical talent, work ethic, and ability to work with people.

Skills

Experienced system and website administrator, well versed in Windows 2000, XP, Vista, 7, 2000 Server, Server 2003, Server 2008, Microsoft and Sun Webservers
Administrator experience in both Cloud and physical data center environments.
Skilled and dedicated second- and third-line software product support for Windows 2000, XP, Vista, 7, 2000 Server, Server 2003, Server 2008, Microsoft Office products, Adobe products, web servers, and a variety of other commercial products
Programmer with experience in a variety of languages, including Struts framework, Java 2 EE, JavaScript, Microsoft .NET languages J , C , Visual Basic, etc. and environment, C, and C
Versed in all aspects of a support team, including clerical, reporting, and documentation tasks
Excellent customer/client relations and communications skills
Experience with solo, team, and pair programming, development, and support
Problem-solver capable of handling crises and working effectively under pressure
Fast learner capable of adapting to new roles quickly

Experience

Confidential

Wintel System Administrator

Worked as part of a team to deliver 24/7 data center support to over two dozen business clients, including Schlumberger, Federal Home Loan Bank, and Catalent Pharmaceutical Solutions
Maintained websites and website server infrastructure for all clients
Served as North American Wintel lead for maintaining Asset Manager 5 client content management database
Led physical-to-virtual and virtual-to-virtual migrations of over 300 Windows servers for client Baker Hughes Incorporated and helped create and migrate a new Cloud environment for client Bristow Group.
Extensively utilized daily USD and SDM ticket queues to manage incidents, changes, and problems for client Windows systems.
Managed a Cloud data center of over a thousand virtual servers using VMWare vCenter
Built Windows Server 2003 and 2008 Server hosts from templates, physical and virtual
Filed Installation/Operational Qualification and Root Cause Analysis documentation for new server builds and recurring problem resolution, respectively.

Confidential

Clerk

Operated a 24-hour convenience store/gas station, serving up to 500 customers per eight hours
Worked unsupervised and independently in a trusted position
Served at the register, cleaned, inventoried, priced, and greeted customers

Confidential

Independent Technical Consultant

Assisted up to 10 customers per week with various tasks and technical problems
First-line support for a wide and varied customer base for any consumer software and hardware problems, including data recovery and virus removal
Troubleshot Microsoft Windows and a wide variety of commercial software and hardware
Trained technically challenged clients in how to make best use of their personal computers, including training in Microsoft Word, Excel, and Powerpoint

Confidential

Census Enumerator

Interacted with wide variety of people to obtain address data for the Confidential Census
Canvassed up to 30 addresses per hour, going door to door to obtain address information
Worked unsupervised and independently in a trusted position

Confidential

Remodel Associate

Helped design and implement new floor layouts for a Wal-Mart Supercenter
Assisted an average of ten to twelve customers on a daily basis as a sales associate

Confidential

Technical Consultant I

Provided 24/7 first- and second-line technical support and assistance to Schlumberger Inc., a worldwide high-tech company
Used OSDM ticketing systems to organize workflow and coordinate tasks with other support teams
Administered and maintained two internal websites for client with over 16000 users as part of a technical consulting team
Monitored and updated multiple large, secure internal SQL and Oracle databases
Represented the team as the primary client point of contact, providing full support to Schlumberger employees/users
Performed weekly data backup and update operations
Upgraded servers for client, moving service from outdated Java web server to the latest Sun web server
Oversaw physical move of client servers from Houston, Texas to Dallas/Fort Worth, Texas
Updated, independently, 500-page Schlumberger Benefits website to newly designed layout and current HTML and Javascript standard, troubleshooting numerous legacy problems

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Wintel System Administrator Resume Profile

TX

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