Innovative and dynamic IT professional with 15 years of varied experience built upon a B.S. of Computer Technology. Possess a diverse skill set comprised of network/systems administration, end user support, project and compliance management, and personnel management. Seeking opportunities to lead an organization's Information Systems area focusing on leveraging technology that is tied directly to business objectives.

• Forefront Identity Manager FIM 2010 Experience
• VMware ESXx and ESXi Experience
• MCTS - Server 2008 Active Directory Configuration
• MCTS - Server 2008 Infrastructure Configuration
• MCSE - Microsoft Certified Systems Engineer
• MCSA - Microsoft Certified Systems Administrator
• MCP - Microsoft Certified Professional
• CNA - Certified Novell Administrator
• Certified Cisco Call Manager/Unity Administrator
• 15 years of experience in the IT field
• Routing/Switching experience
• VoIP experience
• Design and Implementation of data and voice networks
• Unified Communications with a focus on Microsoft Office Communication Server OCS 2007 and Lync 2010
• Microsoft O365, Exchange Online, and Lync Online Migration and Management experience
• SCCM and SCOM Experience

Senior Systems Administrator/Consultant Confidential

• Maintain the integrity and security of data, servers, devices, and software to support the database server, application servers, and storage systems of KSM clients' businesses.
• Maintain all primary internal systems, from email to file sharing, across KSM clients' organizations
• Manage testing, tuning, deploying, and supporting new applications security, business, productivity, etc.
• Support the ongoing maintenance of and updates to the disaster recovery plans for all mission critical infrastructures.
• Provide strategic and tactical support for mobile workforce
• Implement and maintain Remote Access Systems VPN, RDS, Citrix, VMware
• Support and maintain Phone Systems as needed
• Manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.
• Maintain Domain Policies, DNS, DHCP and other integrated systems
• Oversee virtual and physical infrastructure growth, ensuring performance meets expectations
• Work with Application Vendors to implement and upgrade software
• Assist with builds, updates, deployment of computers
• Provide Level 3 support for KSMC Helpdesk team
• Manage and deploy data backup solutions
• Manage and deploy updates to Workstations/Servers to keep infrastructure current
• Recommend and implement new hardware Workstations, Cell Phones, Multi-Function devices, etc. to improve clients' functionality
• Architect solutions for and deploy Microsoft Windows Server 2003, 2008, 2012
• Implement enterprise messaging using Microsoft Exchange 2007, 2010, 2013
• Implement solutions using Microsoft SQL Server 2005, 2008, 2012
• Install, maintain, and architect solutions using VMware vSphere and/or Microsoft HyperV
• Maintain Storage Area Networks EMC, HP
• Implement and maintain Microsoft Office 365 Hosted Exchange
• Implement and maintain Content Filters Barracuda, Untangle
• Monitor and manage Backup Solutions Backup Exec, Barracuda, MozyPro, Veeam, Windows Backup, etc.
• Implement and manage Spam Filters Hosted MxLogic, Postini, Forefront and Barracuda appliances
• Implement and manage Antivirus Software Trend Micro, Symantec, Vipre, McAfee,Security Essentials
• Microsoft SharePoint administration
• Architect, implement, and maintain solutions using Active Directory, DNS, Group Policy

Senior Systems Administrator Confidential

• Support and maintenance of large-scale production networks and systems
• Designed, integrated, and maintained network services such as LDAP directories, DNS, DHCP, and electronic mail.
• Key team member in nationwide server replacement project for 138 locations going from traditional server to VMware ESXi
• Part of the Forefront Identity Manager implementation team
• Reviewed current systems to make technical/process recommendations for improving efficiency.
• Administration of Office Communicator System and unified communications admin.
• Provided on-call support advice and technical support to various users/clients regarding operational/applications issues.
• Functioned collaboratively as part of a fast-paced, customer oriented team and performed effectively as an independent producer under broad management direction.

Technical Support Specialist

Confidential

• Provide direction toward the resolution of investigations through the explanation of functionality and ensuring the proper and correct solution
• Serve as a mentor to grow the technical understanding of the products in individual consultants
• Review and author knowledge documents when appropriate
• Manage the quality of onsite changes performed
• Assist customers and consultants with disaster recovery and crises
• Review down, critical, and high priority investigations, offering mitigation strategies to development and management
• Assist the Technical Communication and Professional Services teams as technical experts

Senior Systems Engineer

Confidential

• Integrated and consolidated servers and services between different business units and technologies
• Designed, integrated, and maintained network services such as DNS, DHCP, SNMP, electronic mail,
• LDAP directories, IPSEC virtual private networks and firewalls applications.
• Designed and developed high-performance groups of servers for resource-intensive network applications.
• Helped in design of archive and backup systems.
• Planned and implemented system security policies to include firewall access rules, host and client access, file permissions, and user accounts.
• Planned and coordinated system utilization
• Installed and debugged software on server and client platforms.
• Troubleshooting of networks, systems, and applications
• Evaluated new hardware and software technologies, and presented analysis and purchase recommendations to the administration team and to management.

Technology Manager

Confidential

• Integrated and consolidated servers and services between different business units and technologies
• Designed, integrated, and maintained network services such as DNS, DHCP, SNMP, electronic mail, LDAP directories, IPSEC virtual private networks and firewalls applications.
• Designed and developed high-performance groups of servers for resource-intensive network applications.
• Helped in design of archive and backup systems.
• Planned and implemented system security policies to include firewall access rules, host and client access, file permissions, and user accounts.
• Planned and coordinated system utilization
• Managed workload of two direct reports as well as co-managing entire service desk and availability teams consisting of 12 employees
• Evaluated new hardware and software technologies, and presented analysis and purchase recommendations to the administration team and to management.

Technology Coordinator Confidential

• Created Acceptable Use Policy, software policy, email use policy as well as Hardware/Software purchase policies and disaster recovery plan.
• Supervision of 1 full time and two part-time employees.
• Assignment of daily tasks and responsibility for weekly time keeping for direct reports
• Designed, installed, and maintained Microsoft Exchange messaging system
• Designed and implemented Windows, Apple, and Novell based networks
• Project Leader on recommendation, adoption, and installation of new student management systems.
• Project leader on the installation of new voice and data infrastructure throughout the entire corporation.