PROFESSIONAL SUMMARY

Senior IT professional with over 20 years of experience in planning, design, implementation and support of mission critical IT Infrastructure projects. Hands-on experience on multiple OS platforms, storage implementations and virtualization technologies. PMP certified with proven ability to lead project teams to deliver multiple simultaneous projects. Extensive experience in Datacenter migration and Disaster recovery projects. Strong technical background in hosting environments with a focus on high availability and scalability.

SKILLS SUMMARY

• Server Consolidation Disaster Recovery Change Management High Availability System Security System Integration Project Portfolio Management SLA Management Contingency Planning.
• Red Hat Enterprise Linux and Oracle Linux, 5.x/6.x, HP-UX 11i v1/v2/v3, UNIX various , VMware vSphere virtual hosts and machines, Oracle RAC, MC ServiceGuard, Legato Networker, Commvault Simpana backup and recovery, CA Automation DynaCenter, BMC Patrol, Oracle Enterprise Manager 12c, IBM Websphere application server WAS , Patch planning/Analysis, CA Access control. TCP/IP Networking and related protocols including LDAP/sendmail, NFS, DNS, DHCP, SNMP, LAN/WAN topology, Shell scripting, OpenStack, Nagios, Puppet, Weblogic.
• HP Superdome and Integrity servers, HP C-class blades and enclosures. HP Proliant Series, EMC Symmetrix/VMAX/VPLEX/Clariion storage Arrays, Brocade SAN switches, ADIC tape libraries.HP EVA, SunFire.

WORK EXPERIENCE

Senior Systems Engineer Confidential

Build and support a Disaster Recovery Production Environment to prepare for future growth of Xfinity Home subscribers and Comcast TWC merger. Support the full range of activities necessary to deliver services on an end-to-end basis, which includes working with vendors to develop and implement new systems and network designs, deployment of new systems and software, and providing holistic 24x7x365 support to customers.

Key Responsibilities:

• Build and support a Xfinity Home Security environment that will support 750K users from the current 350K users.
• Function as a key member of the team responsible for the day-to-day, 24x7x365 on-call engineering, system administration, and operation of Comcast's Cross Platform Services team.
• Perform troubleshooting and problem resolution activities with other support teams e.g. network support, NOC, vendors . Produce Root Cause Analysis findings that focus on recommendations to learn from and avoid problem recurrence.
• Maintain productive relationships with peer organizations and vendors.

Senior Systems Administrator Confidential

Contracted to provide subject matter expertise for Canon's Data Center migration from Atlanta to Virginia which included cross platform database migration Implement Canon's S21 initiative which ramped up server count from 100 to over 1000 in two years Provide support for Canon's ongoing consolidation efforts migrating legacy UNIX to Oracle Linux and VMware platforms Design and implement high availability initiative to achieve system uptime of 99.99 Collaborate with external auditors to conduct in-depth compliance audits.

Key Contributions:

• Provided engineering level support for the mission critical Linux/VMware/UNIX environment that included multiple HP Superdomes, VMware ESX / vSphere virtual hosts and machines.
• Designed and implemented Linux Heartbeat, GFS/GFS2, Oracle RAC and MC ServiceGuard clustering environments to ensure High Availability and enhanced performance of mission critical applications.
• Built and deployed 500 RHEL / Oracle Linux and HP-UX servers configured with over 200TB of SAN storage using image based provisioning to achieve standardization and security objectives.
• Provided leadership and coordination during outage incidents with emphasis on root cause analysis and future prevention.
• Led change control meetings and coordinated change and release management activities across teams.
• Worked closely with senior management to develop capacity planning, hardware sizing, performance tuning and forecasting strategies.
• Collaborated in migrating the database systems from HP-UX platforms to Oracle Linux platforms to achieve cost savings and performance enhancement.
• Configured and managed hard and soft partitions on HP superdomes and VMware virtualization products in an effort towards consolidation.
• Automated repetitive tasks with shell scripting.
• Mentored and coached new hires and junior system administrators.

Senior Engineer/ Systems Administrator Confidential

Job Responsibilities:

• Infrastructure and resource management of three data centers.
• Hardware/software installations, configurations and upgrades covering various OS platforms.
• Regular patch updates, firmware upgrades and kernel configurations.
• Storage management covering SAN storage arrays and backup solutions.
• Design, implementation and support of LAN and WAN solutions.

Key Contributions:

• Installed, configured and provided mission critical production support for 200 UNIX servers comprising HP9000 K/L/T/Rp's class running HP-UX 11/11i, SunFire 6900/V890 servers running Solaris 9/10 and HP Alpha servers.
• Designed and implemented HA solutions. Installed configured tuned and supported various MC ServiceGuard 2-node and 3-node clusters , HP TruCluster 2-node, 3-node , SUN cluster 3.1 2-node
• Supported storage infrastructure consisting of HP EVA5000 storage arrays and EMC Symmetrix 3430/3830 disk systems in a SAN environment.
• Played a key role in planning, design and build of two new data centers. Also, managed availability of resources.
• Successfully coordinated relocation of servers between data centers adhering to proper migration and change management procedures.
• Implemented strong security measures to protect Production, QA and development environments from internal and external intrusion.
• Documented standard operating procedures, configurations and best practices for planned and unplanned system outages.
• Mentored and trained system administrators and system assistants on day-to-day system administration and monitoring tasks.

Senior Customer Engineer Customer Support Organization Confidential

Job Responsibilities:

• Installation, administration, configuration and support on HP9000 - E, F, G, H, I, D, K, N class Servers and B, C, J class workstations with operating systems - HP-UX 9.X 10.X. High Availability systems with M/C ServiceGuard, Disk Arrays, Mirror-UX, Switchover-UX, X.25.
• Site Planning, Production and application support for various HCL clients.
• Analysis of system performance using historical data for determining and monitoring workload characteristics system behavior for clients.
• Configuring remote support to customers using dial-up modems.
• Extending Support Technical help to customers, system administrators, colleagues and DBAs in the day-to-day activities.