Systems Analyst Resume Profile
Professional Summary:
- Application developer with more than twenty two years of experience in problem-solving, leadership skills, implementation and management of complex software systems. Successfully managed projects on various technical platforms and in different functional domains satisfying quality procedures.
- Worked for both Development and Maintenance software projects in mainframe and client server applications.
- Successfully managed onsite-offshore model for various projects
- Insurance domain examination LOMA 280 certified with 87
Skills/Tools:
- Languages: Mainframe Assembler, COBOL, PL/I, RPG, MEL, LANSA, DYL 280, SAS, JSP, ASP, HTML, VB, PowerBuilder
- Software Tools: COOL 2E, IEF/CoolGen, BOB, Duckcreek Author/Express, CA7, CA11, SAR, XPediter, File-Aid,Abend-Aid, SOAPUI, Sharepoint, Unfuddle, Jira, ABInitio
- Databases: DB2, IMS, Oracle, Adabas
- Operating Systems: TPF, VM, MVS, AS400, AIX, UNIX
- Hardware: IBM Mainframe via link, IBM PC
- Domain: Credit Card, Health Life Insurance, Retail, Human Resources, Media, Ecommerce, QA
Professional Experience:
Confidential
Job Title Senior Technical Consultant
- Major financial year end September release required an onsite anchor to smoothen the release issues. The release involved dual shore development and testing of commercial data services requirements of enhancements to existing system and development of new functionalities.
- As onsite coordinator was responsible for
- Understanding of process flow of Input and Output Data elements, Data Model Overview, VCF and Non VCF Flow.
- Achieved technical understanding of the process within a very short time. Tasks included loading of ABInitio graphs and analyzing the data flow along with required modifications to the generated unix code. Was associated with the following work:
- Change in Lookback file processing to consider only mandatory segments defined at company levels for matching with CCDRi accounting codes
- Change in webservice to validate mandatory segments defined at company level.
- Change in alias mapping file processing to handle removal and subsequent addition of accounts from alias mapping file
- New processes to read the configurable information at company level and create a lookup file for processing
- Change in smart data transaction extract to remove ' ' pipe symbol from text fields as this is used as delimiter
- Change in field2 mapping for smart data extract,company Id will be preappending to VISM reference Key
- Was responsible for documenting work being done for the commercial lane across geography and technology. Then mapping it to approved Work Orders. Prepare report regarding a No WO b Work done without WO c Resources exposed and d Risks which cannot be mitigated. Customer interaction as and when required.
- Achieved successfully building of team rapport within a not so cohesive team.
- Provided technical support to team members during online production release supports across weekends.
- Achieved initiation of the process of Daily Status reporting from each team member, addressing their grievances and complimenting their good work.
Environment: JSP,.Net,,MSTR, ABInitio, MS Office, Share Point, Clear QuestConfidential
Job Title Senior Business Analyst
- This short term Agile Scrum project would serve to develop enhancements required for the Bond Management System used to register external customers, generate solicitation proposals, submittal of those proposals and their review and award decisions along with invoicing.
- Successfully achieved understanding of the existing functionalities of the bond system across web pages.
- Logged enhancement requirements as tasks for specific sprints.
- Analyzed and documented these tasks for identification of the impacted functionality and the pages and assigned accordingly to developers.
- Prepared test cases and test logs with screen shots across browser versions to test the requirements in modified code. The final code build was passed over for deployment to testing server for acceptance testing.
- Supported production releases outside normal hours.
Environment: JSP,.Net,,C , Cognos, Jira, Sharepoint
Confidential
Job Title Senior Business Analyst
- This short term project would serve to develop enhancements required for the Automated Knowledge Test Management System.
- Performed business analysis for the reports to be generated using Crystal Reports,
- Documented changes to SRS System Requirement Specifications after analysis.
- Conducted review meetings with client and team.
- Documented report design and use cases including sample screenshots and data descriptions.
- Identified and documented existing system defects for resolution.
- Documented test cases and test logs for testing of enhancement features for manual test included in phase 1 deliverables.
- Recorded defects in ALM with screen shots for better understanding.
- Communicated the defects to responsible developer for faster correction and closure.
Environment: DB2, Crystal Reports, JSP
Confidential
Job Title Developer
- This Agile Scrum project would serve to develop web services across websphere for Health Exchange System including backend mainframe programs supporting the online. The web based transactions were passed over to the mainframe via the websphere. The Web Owning Region that received CICS containers and moved data through Channels into Application Owning region programs that processed the request and generated response for multiple member applications. New programs were coded and existing program logic was changed. The wiring exercise was done using bottom-up mainframe WSDLs corresponding to request and response data structures and SOAPUI and using SQL to retrieve test data.
- Performed analysis, coding and testing of Identify Member Web Service.
- Achieved successfully transmitting high volume of optional multi member data from web to mainframe cobol programs, splitting into single member data and processing the required logic, sending back the response based on the candidate membership, accumulating all responses before sending the resultant response.
- Identify Member Service was broken down into WOR, AOR and MED programs to cater to the multi applicant scenario. Multiple applications were received but were validated and broken down in AOR as single applicant and processed in the MED program. Was responsible for coding all these Cobol-CICS-DB2 programs. There were also enhancements for the existing programs called by the MED program. These enhancements were shared with the stakeholders for the existing programs before any modification was done. While generating the output the MED program would pass the result to the AOR which will accumulate all results for all members and pass off to WOR program for returning to the websphere.
- Installed SOAPUI for testing. Built test data after extracting the relevant mandatory fields from code analysis.
Environment: IBM Personal Computer 300GL, Lan Server, Mainframe, Cobol, JCL, DB2, CICS, Change man, Xpediter, File-Aid, Spufi, File-Aid, Changeman, ALM, SOAPUI, WSDL, SharePoint, Unfuddle
Confidential
Job Title Technical Lead / Sr Programmer Analyst
- Project ITM Information Technology Modernization aims at modernizing the Department of Motor Vehicles' DMV aging legacy systems to proven, industry-standard, commercially available technology by May 2013. The scope of the project included incremental upgrade of DMV's core systems and processes, back-end part of the project aimed at replacing all Real Time Control functionality including all programs in Assembler language with a commercially supported transaction management system alternative, Customer Interface Control System CICS , replace all Automated Management Information System AMIS functionality written in Assembler language with a commercially supported database management system DB2, migrate all DL, VR, OL master data records to DB2 database and maintain all California Vehicle Data Communications System CAMVDCS functionality while incorporating functionality utilized by DMVA into web based solution.
- As a technical lead performed progressively responsible work in systems analysis, design, development, testing and technical support duties in connection with relevant software application.
- Successfully achieved assembler knowledge sharing with Cobol team members and helped develop the assembler talent pool
- Shared assembler experience in analyzing TLT using mainframe Assembler,
- Generate requirements in Requisite-Pro,
- Design the functionalities of the replacement RTC system,
- Differentiated them to match the new architecture of Transaction Interface, Transaction Controller, Data Controller with data rules or event rules, Business Rules, Response formatter rules, Presentation rules.
- Develop and test new COBOL-CICS system
- Performed unit testing for corresponding functionalities. The unit tested codes were migrated to testing region for test team. Supported migration efforts across regions and defect resolution as and when required across project. Was also responsible to interact with front end ETL to Java development team for the web based transactions that interacted with backend.
- Was responsible for assigning and monitoring tasks for team with regular status updates to management.
- Conduct client and team reviews and share expectations in team interactions.
Environment: IBM Personal Computer 300GL, Lan Server, Mainframe, Assembler, Cobol, JCL, DB2, CICS, Endeavor, Xpediter, Abend-Aid, File-Aid, Requisite Pro, File-Aid, HP ALM,HP QC, Req-Pro
Confidential
Job Title Programmer Analyst
- Team Member - Design, code and test requirements as per Project objectives in mainframe. Work included coding and testing DB2 Stored Procs along with COBOL-CICS-DB2 codes and Assembler-DB2-CICS codes, BMS maps and JCLs. Work included monitoring of data transmission jobs using NDM, FTP and MQs and resolving performance issues by changing SQLs. Test the code changes using xpediter in several environments for Europe and North-America. Generate migration requests, create, monitor and resolve defects through Mercury Quality Centre. Provide on-call support as per team schedule.
- Project: This project will expand several key card marketing capabilities that will drive additional revenue and bridge a competitive gap. Bank of America seeks enhanced pricing flexibility to attract new accounts and maximize the opportunities of the existing card portfolio. Through the development of additional balance categories and pricing infrastructure, this project will provide Bank of America with a competitive advantage in the marketplace.
Environment: IBM Personal Computer 300GL, Lan Server, Mainframe, MS-Office, VB, Assembler, Cobol, JCL, DB2, CICS, Endeavor, Xpediter, Abend-Aid, File-Aid, SAR, CA-7
Confidential
Job Title Project Leader/Systems Analyst
- The management tasks were to develop and maintain project plans including project schedule, staffing, risk mitigation, Change Control and Quality plan. Coordinate the activities of all team members. Document status reports and facilitate status meetings with users, team members and management. Ensure timely delivery of quality objects. The technical tasks included requirements gathering and conversion into technical specs for development and testing of the system in dual shore model.
- Project: To design and develop a scalable, automated surety bonds system utilizing the Duck Creek Technologies. The new surety bonds application that will replace existing outdated DBASE application ER system and to provide information exchange with the external systems D B and Choice Point that Surety Bonds System currently uses to complete the transactions. Moreover, the new system was required to integrate the new surety bonds system with the OnBase document management system.
Environment: IBM Personal Computer 300GL, Lan Server, Link, Duck Creek Author and Express ver2.1, MS-Office, ODBC, Duck Creek Technologies,
Confidential
Job Title Technical Specialist / Onsite Project Leader/Systems Analyst
- Provide presales support, team skill building, tool development to increase productivity, project planning and execution. Knowledge transition and requirements gathering activities. Design, develop and test codes as per customer requirement. Document test plans, cases, log test results. 24X7 production support, disaster recovery activities. Support data file transfers using NDMBATCH, FTP steps and MQ Series. Resolving performance issues by reducing disk IO in code logic. Support offshore development and interact with client as per requirement. Conduct regular meetings with users, team and management. Check the quality of deliverables and monitor client requirements.
- Project Support and Maintenance of LIFECOM and LIFE70 Life Insurance Applications in a dual shore model.
Environment: IBM Personal Computer 300GL, Lan Server, Link, Rumba, MS-Office, VB, MS-Access, ODBC, VSS, Lifecom/Life70, CA-7, Roscoe, CA-1, Dispatch, Panapt, Mainframe Assembler, COBOL, DB2, JCL, CICS, Xpediter, Abend-Aid, File-Aid, DYL280, CA7,CA11
Confidential
Job Title Technical Specialist
Legacy Maintenance and Modernization responsible for providing support to presales, global business units, competency build up, senior management reporting, team skill building, monthly quality reviews and testing activities of projects.
Environment: CoolGen, COBOL, DB2, Assembler, IMS, CICS, SAS
Confidential
Job Title Technical Specialist
Involved in Analysis of existing EZtrieve code functionalities and coding them as per new Cobol CICS DB2 architecture. Tasks also involved design, testing and documentation of the application.
Environment: COBOL, DB2, CICS, Assembler H-390,Eztrieve, Changeman, Attachmate-EXTRA2000, MS-OFFICE,Vision, Visual Source-safe.
Confidential
Job Title Technical Specialist
Involved in Analysis, design and documentation of the application.
Environment: MF COBOL, Oracle Financial, Java, ERWIN,MS-OFFICE, Visio, Visual Source Safe 5, Wintergate, SEEC
Confidential
Job Title Software Consultant
Was responsible for analyzing coding specifications and developing and testing Assembler and Cobol codes using IMS data access.
Environment: IMS 4, ASSEMBLER 390, PLASM, COBOL, JCL, Endeavor, Rational Rose,MS-OFFICE
Confidential
As senior software engineer was responsible for working across technology and functional roles to cater to company's growth and project success for multiple dual shore web and mainframe global projects. Played multiple roles of business analyst, systems analyst, developer, tester, reviewer in quality assurance and audits, project management activities, team formation and training and pre-sales support.