Objective

Seeking a bright career in software industry in order to utilize personal insights, analytical abilities and Knowledge in this sector.

Summary:

10 years of Expertise in Advising, Architecting, designing, Transforming implementing the Monitoring infrastructure across all platforms. Specialized in the implementation and support of tools like CA Service Operations Insight, CA Spectrum, CA Nimsoft, BMC Performance Manager Patrol , BMC Proactive Net BPPM, BMC BCO, BMC BPA, BMC ADDM, BMC Portal, RSM's, BMC Distribution Server and Client, BMC Control-M, BMC Event Manager, BMC TM-ART, CA Catalyst Connectors, MicroSoft SCOM, NetIQ App Manager, Patrol for SAP environment, HP BSM, IBM Director, BMC Perceive, Patrol Central, PCM, PEM, Mercury Sitescope and Mercury Topaz, HP SIM, Zabbix, Sun Solaris System Administration Part-1. Managing Tools Implementations at client side, Technical presentation of Monitoring solutions to grasp projects from Client, Understanding client requirement and providing solutions, Closely working with Sales Team for technical queries and tools to be implemented at client side, Performing POC and Pilot Implementations as per customer requirement, Attending BMC Seminars trainings, workshops to understand the new tools and functionalities, Analyzing client environment and then proposing monitoring solutions. Assisting client in buying new tools, licenses etc. Preparing project plans, assisting process teams in Event management processes, Imparting BMC CA Products Technical trainings.

Work Experience

Confidential

• Working as Consultant/Track Lead
• Managing Tools Design Implementations at client side, Technical presentation of Monitoring solutions to grasp projects from Client, Understanding client requirement and providing solutions, Closely working with Sales Team for technical queries and tools to be implemented at client side, Performing POC and Pilot Implementations as per customer requirement, Attending BMC Seminars trainings, workshops to understand the new tools and functionalities, Analyzing client environment and then proposing monitoring solutions. Assisting client in buying new tools, licenses etc. Preparing project plans, assisting process teams in Event management processes, Imparting BMC Products Technical trainings.
• Responsible for Implementation Support of the Monitoring infrastructure for clients HSBC, Saudi Arabia British Bank, MetLife, Credit Suisse, Energy Future Holdings, Ingram Micro, GIT, BMX, UPM, Nokia, DnB across all platforms in tools like CA SOI, CA Spectrum, CA EEM, BPPM, BMC Performance Manager Patrol , BMC Portal, RSM's, BMC Distribution Server and Client, BMC Event Manager, CA Service Operations Insight, NetIQ App Manager, Patrol for SAP environment, IBM Director, BMC Perceive, Patrol Central, PCM, PEM.
• Responsible to Design and Setup Event management System in MS Clusters and HA Setup for CA SOI as Manager of Manager Event Management and Service Management Layer , which includes Integration to SMTP, Ticketing solutions like Service Now, Remedy, HP SM , Nimsoft, SCOM, Spectrum, Ehealth, CA APM, Appdynamics, Oracle grid, Dell open Manager, Exadata, CA ADA, Network tools, Backup Tools, Hardware Monitoring Tools etc.
• Responsible to setup BPPM, Patrol 7 infrastructure including Patrol agent, Console server and RTserver on various platforms. Responsible to investigate/plan/test/implement releases and maintenance levels of BMC products and incorporate new KM releases, fixes from BMC for rollout across all servers.
• Integration BMC Event Manager/BPPM to other monitoring solutions such as UCS, ESX, ECC, Rocmon, Solarwinds, SAP SOLMON, Netbackup, Netcool, IBM Tivoli, HP Tools, BMC TMART, HP NNM etc

Confidential

Senior System Administrator

• Working as Senior System Administrator in HSBC Software Development, Pune from Aug 2008 to till date.
• Responsible to generate report for capacity planning on UNIX, Linux, Solaris, HP-Unix, Aix and Windows servers, End to End event generation and tracing for customize threshold.
• Designed and developed Automation Scripts for QA of BMC Patrol that eliminated the manual process, thereby saving around one hour per day for each individual in the QA Team.
• Responsible for monitoring the systems for defined applications, working on the faults for any alerts generated by Patrol on Windows and UNIX 4000 servers, or Virtual machines
• Responsible for set up of BMC Patrol Agents V3.6.50.11i and 3.6.60i environment on UNIX, Linux, Solaris, HP-Unix, Aix and Windows servers, configuring end to end event processing, setting up configuration items in GSD.
• Experience performing job, scheduling and product administration. Executing and monitoring jobs through Control-M.

Confidential

• Was Working as BMC Patrol Consultant in Suvin Technology Singapore from July 2007 to August 2008.
• Responsible to setup Patrol 7 infrastructure including Patrol agent, Console server and RTserver on various platforms. Responsible to investigate/plan/test/implement releases and maintenance levels of BMC products and incorporate new KM releases, fixes from BMC for rollout across all servers. Responsible for set up of BMC Patrol Agents V3.6.50.11i and 3.6.60i environment on UNIX, Linux, Solaris, HP-Unix, Aix and Windows servers.
• Providing production support for event management system BMC event manager and forwarding events through msend, mcposter etc and in built tools of the organization like Watcher, Sage, Global Beeper System, Watcher Pump, Alert registry, Web registry etc.
• Providing Production support for NETIQ App manager, as well developing and/or modifying the monitoring scripts as per customer requests and manage existing automated monitoring custom jobs. Investigating end to end NetIQ issue involving Management servers, Repositories, Reporting Agents, Polling Agents.
• Providing Production Support for IBM Director Infrastructure for windows and Linux blades servers respectively.
• Responsible to upgrade IBM Director Server across the organization.

Confidential

• Was Working as System Administrator BMC Patrol Tech Lead in HSBC Software Development, Pune from Dec 2005 to till date.
• Responsible to provide Acceptance Tests, Development support and Production support for BMC Patrol on UNIX, Linux, Solaris, HP-Unix, Aix and Windows servers.
• Responsible for monitoring the systems for defined applications, working on the faults for any alerts generated by Patrol on Windows and UNIX 4000 servers, or Virtual machines
• Responsible for set up of BMC Patrol Agents V3.6.50.11i and 3.6.60i environment on UNIX, Linux, Solaris, HP-Unix, Aix and Windows servers.
• Responsible for Installation, reconfiguration and monitoring of Km's like VCS, SQL, DB2 Sybase, Oracle, Capdata, Log, Websphere, BMC Proc mon, Event management KM's on Patrol Agents.
• Responsible to investigate/plan/test/implement releases and maintenance levels of BMC products and incorporate new KM releases, fixes from BMC for rollout across all servers.
• Responsible for configuring the customized Monitoring for Event log, Log file, Processes, Services, Memory, CPU etc for all flavors of UNIX and Windows servers through Patrol Agent.
• Responsible to test compatibility and functionality of monitoring with project teams involved with Sybase/SQL/Oracle/AIX/Websphere release and maintenance changes.
• Responsible to assess if changes to OS, DB or application do not adversely impact monitoring of systems.
• Integration Patrol with various notification interfaces like GSD, e-mails, etc. setting up the alerting mechanism to take care of critical, high, medium and low priority incidents and to change thresholds settings and activate/deactivate parameters as necessary.
• Deployment and support of Interlink's Business Enterprise Server BES , Integration of all system monitoring and alerting into BES
• Hands on experience in Deploying Patrol through BMC Distribution Server and Client.
• Hands on experience on PCM Patrol Configuration Manager , Wpconfig, pconfig, Patrol Central 7.2 and 7.5 Windows and Web Editions.
• Working on floating agent's setup for Veritas Cluster Servers and PSL Patrol scripting language .
• Liaise with BMC supports Team to resolve the issues and upgradation of Patches.
• Hands on experience to provide Agentless monitoring to Vmware servers through BMC portal.
• Working as a part of DBA primary group in order to configure Oracle instances, Oranet, Instances Table spaces and checking compatibility of OS version and Oracle database servers for BMC Patrol.
• Working with Websphere team in order to configure WAS instances for BMC patrol.
• Familiar with System administration tools and tasks. For example, can cleanly boot and shutdown the system, add and remove user accounts, use backup programs, perform fsck and maintain system database files groups, hosts, aliases, etc. .
• Fundamental understanding of the functioning of the Unix operating system: for example understands job control, hard and soft linking, the difference between shell programs and kernel programs.
• Working as a part of team looking after the ESM infrastructure domain, including various client across Confidential
• Was Playing an active role as IT - OPERATIONS EXECUTIVE in Cognizant Technology Solutions, from March 2005 to Dec 2005.
• Carried out Performance analysis for non web based applications and web based Application as well as Transaction Analysis for web based application with the help Following tools: BMC Patrol, Mercury Topaz 4.5, BMC Perceive
• Experience in Comprehensive Application Health Analysis CAHA , which includes System Analysis, Event analysis, Root cause Analysis and Transaction Analysis.
• Experience in Remote Server Monitoring Reporting and working with Crystal Reports.