Assistant Network Administrator Resume Profile

CAREER GOAL: To obtain a position as a Help Desk/Desktop Support Technician, where I can grow and further my career by using my current skills, knowledge, and abilities, as well as to continue learning about new trends in the IT industry.

SOFTWARE TECHNICAL EXPERIENCE

Windows 2003 Server, Windows 2008 Server, Novell NetWare
Active Directory
Microsoft Office Professional Microsoft Project
HTML Visual Basic
Deltek GCS Premier Government Contract Systems Accounting Software
Track It Help Desk Software Remedy Magic Help Desk
Troubleshooting technical issues on computer and network
Install Replace hardware components on desktops, laptops servers

WORK EXPERIENCE

Confidential

Contractor/Consultant

Worked at Circle Safety Health Consultants, LLC in Glen Allen, VA on behalf of Sapphire in the position of Network Administrator.
Provided technical support for corporate employees
Troubleshoot hardware and software issues
Maintained and monitored company network resources, including servers, SharePoint site.
Installed software and hardware on desktops laptops

Confidential

IT Support Specialist

Provide Help Desk support to corporate employees, either over the phone, or in person
Provide Technical Support to corporate clients, when requested
Install hardware/software/printer drivers in accordance with Microsoft Windows systems
Troubleshoot and resolve printing, e-mail, and other software related issues
Replace hardware components on desktops/laptops
Perform upgrades to servers, workstations, GCS Premier accounting system
Maintain Corporate Hardware and Software inventory
Recommend IT Purchases and improvements to corporate network infrastructure

Confidential

Assistant Network Administrator

Created network and e-mail user accounts maintaining passwords and providing technical support
Maintained inventory of all equipment
Maintained system security via Bess-Proxy internet filtering systems
Provided technical support to staff/students when needed
Installed Instructional Software on various school file servers

Confidential

Computer Network Technician / Jr. Network Administrator

Provided technical support for both corporate users and clients
System Administrator for DELTEK System 1 GCS Premier Project Accounting and Material Management system
Trained employees workstation, email and voice mail usage
Troubleshoot software and hardware issues
Inventory control of all hardware and software using help desk software. Generated quotes/requisitions for additional applications.
Provided backup support for US Nuclear Regulatory Commission's NRC Telecommunications Service Center TSC which included inventory of new and current communications equipment.

Confidential

Administrative Assistant/Accounting Clerk

Coordinate accounts payable duties including vendor payment and employee reimbursements
Responsible for distributing and receiving incoming timesheets and entering time into payroll system
Provided administrative support to Contracts Administrator and Human Resources Director
Managed inventory of office equipment, supplies, and communication devices Pagers, Cell Phones

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