Sr. Desktop Engineer Resume
New York, NY
SUMMARY
- To obtain a position in information technology that will utilize my technical experience and skills.
TECHNICAL SKILLS
INSTALLATION SCRIPTING: Wise Package Studio, MSI, ORCA and InstallShield
LANGUAGES: PowerShell, VISUAL BASIC, HTML, SQL, ORACLE
SYSTEMS: MS DOS, Windows9x/NT/2000/XP/7/10 Novell, Sun SOLARIS UNIX, HP UX, Red Hat Linux
SOFTWARE: Altiris, SCCM 2003/Current Branch, GPO, MDT, WAIK, APP - V, Walls, Novell Console One, Marimba, Symantec Endpoint, Symantec Ghost, InstallShield, RegMon, RAS & Routing Server, Sniffer Protocol Analyzer, Winroute Pro, AtGuard, OutPost Firewall, Checkpoint Firewall, BIND DNS Server, Mail-Max, Apache, MS Office, WinRoute Pro, Visual Basic, C/C++, HTML, Crystal Reports, SQL, and Oracle, Bloomberg, Mercury LoadRunner
OTHER: TCP/IP, NetBEUI, DHCP, HTTP, FTP, POP3, SMTP
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Sr. Desktop Engineer
Responsibilities:
- Windows Desktop Engineer responsible for the Global desktop environment, application delivery and OS image/distribution.
- Created custom Windows 10 image, using MDT with capturing custom WIM file
- Build pilot SCCM Current Branch 1610 environment.
- Windows 10 OSD via SCCM Current Branch task sequence.
- Configured windows 10 baseline GPO settings.
- Create and support Windows7/10/Server MDT global image.
- Support global Altiris OS image.
- Responsible for creating and supporting global Group Policy Objects.
- Application packaging utilizing InstallShield AdminStudio.
- Application portfolio analysis using 1E AppClarity.
- Design and Upgrade of existing Altiris 7.5 infrastructure.
- Creation and delivery of software using Altiris 7.x/8.0.
- Custom SQL query reports in Altiris database for assets and compliance.
- PowerShell/Batch scripting for various custom tasks.
- Part of Windows Computing team, responsible for Windows Server infrastructure.
- Build and maintain Windows Server OS build for HP “Gen1 to Gen9” and Dell hardware.
- Day to day operations as a Windows Server System administrator.
- On-boarding and providing storage solutions for new business units.
- Working with HP ilo’s
- Configuration/chaining and troubleshooting of HP local storage “P2000, D2700”
Confidential, New Jersey, NJ
Desktop Engineer (Contract Position)
Responsibilities:
- Windows 7 deployments with SCCM 2007 and MDT 2012.
- Lenovo and HP hardware.
- Customizing SCCM 2007 and 2012 task sequences.
- Building and capturing base Windows 7 image win files with MDT 2012.
- Creating custom HTA, PowerShell and Vbscripts for OS deployment.
- Expert knowledge of Windows Installer technology with various Installer tools including Orca, Wise for Windows Installer, InstallShield AdminStudio.
- Evaluation of Windows XP GPO and reconfiguring for Windows 7 deployment.
Confidential, New York, NY
Desktop Engineer (Contract Position)
Responsibilities:
- Windows 7 deployments with SCCM 2007 and MDT 2010 integrated for Lenovo laptops and Dell desktops.
- Creating custom task sequences for Windows 7.
- Building and capturing base Windows 7 image.
- Custom scripting for Office 2010 upgrade for previous version of Microsoft Office and custom plug ins and third party applications.
- Expert knowledge of Windows Installer technology with various Installer tools including Orca, Wise for Windows Installer, InstallShield AdminStudio.
- Extensive/Complete testing of Windows 7 build prior to production release.
Confidential, Jersey City, NJ
Desktop Engineer (Contract Position)
Responsibilities:
- Windows 7 deployments with SCCM 2007 and MDT 2010 integrated.
- Creating custom task sequences for Windows 7.
- Building and capturing base Windows 7 image.
- Custom scripting for Office 2010 upgrade for current Windows XP users with Office 2007 and 2003.
- Expert knowledge of Windows Installer technology with various Installer tools including Orca, Wise for Windows Installer, InstallShield AdminStudio.
- Custom WinBatch and VBScripting for application packaging utilizing in house tools.
- Extensive/Complete testing of Windows 7 build prior to production release.
- Sequencing applications app-v 4.6 SP1 environment.
- Tested Core and line of business application on Windows 7.
Confidential, New York, NY
Windows 7 Build/Application Integration Engineer (Contract Position)
Responsibilities:
- Windows 7 build utilizing SCCM SP2 R3.
- Integration MDT 2010 with SCCM 2007 and Windows 7 task sequence.
- Custom Microsoft Office 2010x86 deployment package.
- Application packaging utilizing InstallShield Admin Studio and Orca.
- System Center Configuration Manager (SCCM) software and Windows 7 distribution/deployment.
- System Center Configuration Manager (SCCM) 2012 RC software and OS distribution.
Confidential, New York, NY
Windows 7 Build Engineer (Contract Position)
Responsibilities:
- Created Windows 7 build utilizing MDT workbench.
- Created four core builds for Windows 7 x64 and x86 with Microsoft Office 2007(x86) and Microsoft Office 2010 (x64).
- Lenovo laptops and Dell desktops hardware support.
- Bitlocker encryption automated in MDT task sequence.
- Created Group Policy for Bitlocker encryption with AD support.
Confidential, Edison, NJ
Windows 7 Build Engineer (Contract Position)
Responsibilities:
- Utilize MDT 2010 workbench and SCCM SP2 R2 to deploy Windows 7 OS.
- Create multiple Task sequences for lite-touch and capture of Windows 7.
- Utilizing USMT for custom user data migration.
- Generate and analyze Office Migration Planning Manager (OMPM) reports for compatibility and potential issues.
- Office 2010 pilot deployment.
- Create documentation for Windows 7 and Office 2010 pilot deployment.
Confidential, New York, NY
Windows 7 Build Engineer (Contract Position)
Responsibilities:
- Utilize MDT 2010 workbench and SCCM SP2 R2 to deploy Windows 7 OS.
- Create and test Task Sequence within Microsoft Deployment Toolkit (MDT) 2010 for light-touch Windows 7 deployments.
- Perform migration and modification of the Task Sequence into Managing Microsoft System Center Configuration (SCCM) for zero-touch Windows 7 distribution.
- Utilize Windows Automated Installation Kit (WAIK) tools such as DISM and IMAGEX for custom WIM image files.
- Create thorough documentation and process flow for MDT 2010 and SCCM OSD distribution.
- Identify and set Group Policy for Users and Computers for Windows 7 company deployment.
- Create and set Group Policy for Internet Explorer 8 distribution.
- Maintain current Windows XP images utilizing Symantec Ghost and Sysprep technology.
Confidential, Orlando, FL
Windows 7 Migration Engineer (Contract Position)
Responsibilities:
- Utilized ACT to determine application compatibility with Windows 7.
- Created application packages in Wise package Studio 8 for Windows 7 deployment.
- Identified and tested applications for Windows 7 roll out.
Confidential, New York, NY
Software Application Integration Engineer (Contract Position)
Responsibilities:
- Created packages and SCCM deployment to Windows 7 clients.
- Extensive/Complete testing of Windows 7 build prior to production release.
- Provided Level 3 technical support to the Help Desk team as well as to users.
- Developed VMware workstations environment for instant packaging and testing of applications, this reducing TCO.
- Created and tested SCCM Packages in AD Group Objects environment.
- Implemented use of Transform for “Install Once, Configure Many” scenarios.
- Created packages and SCCM distribution for Windows 7 client workstations.
- Created technical documentation for all integrated software as well as for the team knowledgebase.
- Configured and distributed NAL objects.
- Supported application destitution for Washington Mutual users utilizing Marimba delivery software.
Confidential, Ridgefield Park, NJ
Sr. System engineer (Contract Position)
Responsibilities:
- Integrated applications using Wise Package Studio.
- Supported Launcher distribution system.
- Provided Level 3 technical support to the Help Desk team as well as to users.
- Created custom VBscripts for application, patches and printers update.
- Performed user acceptance tests for product verification.
- Supported company OS build utilizing UIU utility and Symantec ghost server.
- Updated Symantec Endpoint Security server and updated all user community to the latest version of antivirus as well as a firewall.
- Recorded a LoadRunner script on Citrix back end infrastructure.
Confidential, New York, NY
Software Application Integration Engineer (Contract Position)
Responsibilities:
- Integrated Line of Business applications using Wise Package
- Configured NAL object for software automatic distribution.
- Created custom VBscripts for application as well as patch distribution.
Confidential, New York, NY
Software QA Engineer (Contract Position)
Responsibilities:
- Performed QA testing for integrated applications and different OS builds as well as documentation related to the packages and Operating Systems.
- Created and tested ITMU SMS packages.
- Utilized MSI (Windows Installer) technology to create various software packages in accordance with Windows 2000 Logo Compliance Specifications.
- Performed User Acceptance Tests to verify the final product functionality.
- Provided 3rd level support over 70,000 users throughout the US North East, Texas and United Kingdom.
- Configured NAL object and AD Group Objects for software automatic distribution.
- Created technical documentation for all integrated software as well as for the team knowledgebase.
Confidential, Boston, MA
Software Support for XP Deployment (Contract Position)
Responsibilities:
- Part of the core Desktop Integration team packaging software using Wise product and SMS as a distribution tool for the windows XP rollout.
- Integrated Common and Interoperability applications using Wise 9.02.
- Tested different OS builds and documentation related for installation.
- Performed QA testing for the existing applications and created technical documentation for testing process.
Confidential, NY
System Engineer (Contract Position)
Responsibilities:
- Team Lead Analyst for Level II technical support on network, hardware, software, & security problems.
- Performed technical evaluation, installation, maintenance, and support of computer and network systems software and hardware.
- Participated in a company-wide rollout of Windows 2000 as a deployment specialist.
- Deployment, support, and maintenance of approximately 1200 desktop and laptop PC’s and several remote laptops running Windows 2000.
- Rapid deployment of Windows 2000 Professional and Windows XP at the desktop level using disk imaging and unattended setup files.
- Installation, integration with standardized workstation configuration, end-to-end connectivity, imaging and deploying machines.
- Deployment and configuration of Lotus Notes to a range of over 1200 users.
- Heavy Trading floor Support.
Confidential, New York, NY
Software Application Integration Engineer (Contract Position)
Responsibilities:
- Integrated Core and Line of Business applications using Wise Package Studio for the worldwide Common Desktop initiative.
- Utilized MSI (Windows Installer) technology to create various software packages in accordance with Windows 2000 Logo Compliance Specifications.
- Implemented use of Transform for “Install Once, Configure Many” scenarios.
- Provided 3rd level support over 70,000 users throughout the US North East, Texas and United Kingdom.
- Configured NAL object and AD Group Objects for software automatic distribution.