SUMMARY

• Expert on EDI, B2B, and A2A integration platforms, integrated various application like SAP, JDE
• Expert on IBM B2B Sterling Integrator/GIS Mapping and Business Process creation using Sterling Integrator and GPM (Graphical Process Modeler).
• Worked extensively in planning, designing, installing and configuration and implementing on Sun Solaris 9, 10, 11; RHEL 4,5,6,7.
• Comprehensive knowledge to work with IT team to set up various communication protocols.
• Strong knowledge in trouble shooting data quality issues (HP ALM), reprocessing of files and restoring the halted business process; and error handling in business process.
• Experience in Sterling Secure Proxy, configuring Perimeter Servers and multi node configuration setup.
• Experience with various UNIX systems including building of servers, migration, production support, data center support, packaging, automation, troubleshooting and security hardening of servers.
• Worked on Trading Partner Setups, Communication Setups like AS2, FTP, VAN (Mailbox), Connect Direct, Message Way (MFT Tools), SAP configuration and end to end testing.
• Managing Sterling File gateway to create and manage objects like, Channels, Templates, Trading Partners.
• Configuring and administering NFS, NIS and FTP with very good understanding of networking protocols such as TCP/IP, DNS.
• SAN, NAS and storage administration, with EMC Clarion & DMX storage. Configured Sun MultiPacks, Storage Arrays, T3's and SAN backup for disaster recovery.
• Linux Performance monitoring, kernel tuning, Load balancing, health checks and maintaining compliance with specifications.
• Worked on Trading Partner Setups, Communication Setups like AS2, FTP, VAN (Mailbox), Connect Direct, Message Way (MFT Tools), SAP configuration and end to end testing.
• Running security scans and remediating Servers to meet enterprise standards.
• Responsible for ensuring Data center availability and reliability meet the requirements of data operations
• Implemented anti - spam technology based on open source applications on Linux servers.
• Expertise in SDLC, Testing Strategies and Testing Methodologies. End to end knowledge of the entire Software Development Life Cycle
• Managed Patches, Upgrades and Licensed Products for System software on all flavors of UNIX and Linux Servers.
• Supported Disk Volume Management - creating volume and Logical Volume Manager.
• 24X7 on-call production support and troubleshooting problems related to RHEL and SUSE Linux.
• Have little touch base on mainframe have developed JOBs using JCL.
• Knowledge in configuring and maintaining services which includes services like Amazon EC2, ELB, Auto-Scaling, S3, IAM,VPC, Cloud Watch, Elastic Cache, SNS, SQS, Cloud Formation.
• Knowledge on using IBM Control Centre, SPLUNK, App Dynamics for application/system monitoring and also knowledge on DevOps/Agile operation process including various tools.

PROFESSIONAL EXPERIENCE

Confidential

File Transfer Engineer

Responsibilities:

• Build and maintain the operational readiness of the application infrastructure in a mission critical computing environment.
• Build and Maintain code for file transfers on all Platforms for internal and external clients.
• Onboard the Partners for B2B Sterling, Connect Direct, EDI File transfers both for Internal and External from scratch.
• Expertise in configuring Virtual root, Dynamic and Static Templates and routing channels.
• This position is responsible for managing assigned software products and associated hardware and operating systems relevant to the Enterprise Managed File Transfer function.
• Develop, document, and execute disaster recovery plans.
• Ability to create and document instructions so that others can follow them.
• Attend meetings, coordinate communications of functional responsibilities.
• Responsible for problem identification, escalation, and resolution in the production environment.
• This responsibility may include current and future applications and may include additional systems and technologies that integrate with designated applications.
• Develop and document procedures, policies, and best practices. Increase efficiency through implementation of best practices and process automation.
• Monitor performance of application and taking necessary actions on changes.
• Respond to application outages and perform routine maintenance on assigned applications.
• Knowledge of Web Server technology, including IIS, WebSphere, Apache, Tomcat, etc.
• Knowledge and experience in configuring file transfers to and from GCP Buckets, AWS S3 buckets and Azure Blob storage services.
• Knowledge in GCP, AWS storage and monitoring services.
• Storing of credentials in AWS Secret Key Manager and PAM Key Vault.
• Knowledge and experience on tools like GIT, Jenkins, Chef for various infrastructure management.

Confidential, NC

MFT Administrator & App Support (MFT)

Responsibilities:

• Worked on the facet’s migration where the certain set of partners were setup in the third party vendor and we have migrated the external partners to our existing sterling integrator.
• Have done analysis of all the file transfers via excel and sort out all the files and scripts which was used by the external vendor analyzed and integrated into the current new environment.
• Have worked with the testing team to test the flow which were created in the new environment.
• Have setup new trading partner partnerships in the EDI systems including gateway server configuration, AS2 and FTP connectivity, network and system security, trading partner requirements gathering, mapping, testing, implementation, initial production support, and documentation.
• Manage and support Client’s Electronic Commerce relationships with existing and new trading partners, Customers, transportation carriers, railroads and various third parties.
• Worked on Sterling File Gateway Application for transferring files between partners using different protocols and file format and also have worked on SSP (Sterling Secure Proxy) for Authentication.
• Have done the necessary setups by communicating with the external customers and resolved problems on dean and documented for further assistance.
• Outlined the Business Process flow of different Trading Partners in Visio
• Proficient in creation, modifications, testing of envelopes, maps, business process, service/adapters and AS2/FTP communications.
• Have touched based on mainframe were learned new things to execute the jobs.
• Used connect direct for the file transmission and troubleshoot using CDNODE when needed.
• Have used the code list to send the files to windows, CD and UNIX platforms.
• Installed the latest version of 5.2.4 of Sterling Integrator and Sterling File Gateway
• Created some custom BP (Business Process) to handle SFTP, FTP, and HTTP file transfers
• Created custom BP/Adapters to handle SFTP/FTP/ZIP/UNZIP. Worked on the architect, setup, and configuration of Sterling Secure Proxy.
• Changed passwords on demand using user accounts and added new users when we get the request from the customer.
• Have worked on PGP encryption and decryptions when required by the management and the customer.
• Used import and Export to manage the partners and make necessary changes and migrate from test to production if required.
• Performed various kinds of testing’s on 835 and Outbound 837 (PID) transactions.
• Responsible for the 24/7 production support, configuration and monitoring daily error reports and coordinate/perform error resolution.
• Implemented Sterling File Gateway for the MQ File Transfer and Managed file transfer to move files for back-end applications.
• Monitored file transfer activity in Sterling File Gateway on an exception basis built on notification of file transfer activities
• Knowledge on iSeries AS/400 Application for setting up TP codes, business rules, checking on orders, event status and Invoices relating Transportation mode.

Confidential, Richardson, TX

File Transfer Services & App Support (DTS)

Responsibilities:

• Infrastructure and Application support on IBM Sterling Integrator FTP/SFTP/MBI/FTPS/Connect Direct Issues, AS2
• Creating new set ups scripts and assisting in new client onboarding and also managing Adhoc GETS and PUSH of files using Linux
• Creating and troubleshooting connect direct setups/issues
• IBM Sterling application restart/troubleshooting coordinating with the DBA team for DB bounce and Replication issues
• Troubleshooting FTP/SFTP/FTPS/HTTPS connectivity issues with clients and internal business units
• Migration of clients from works platform to DTS platform by guiding the clients to make the required changes on their existing setup.
• Updating AS2/FTPS certificates on IBM Sterling admin console and also updating SSH keys, user account profiles on client accounts
• Coordinating with the NOC team to troubleshoot connectivity issues, IP Trace/IP Catch for intermittent connectivity issues.
• Performing smoke tests/health check on servers to check on server/application issues
• Troubleshooting encryption/decryption issues (PGP) and updating PGP keys on Linux/UNIX servers
• Restart replication adapters during replication issues and Escalate server and DB related issues to concerned teams
• Involved in error reporting, bug fixes and troubleshooting and enhancements issues.
• Created trading partner setups and configurations and done End to End Testing.
• Open BL and raise escalations accordingly with CCO for SEV 1 and bring all relevant teams under one umbrella via Phone and Chatalyst and or WebEx
• Applying incident management process in handling incidents, Identifying Aged tickets, Work with support groups on ETA/SLA
• Preparing Root Cause Analysis and cascading the same to the Process managers
• Work with the support group managers to ensure incidents tickets are expedited based on the criticality of the incident and resolve the issues within the OLA and SLA.
• Coordinating with appropriate network and application team based on issue reported and looping in appropriate application managers on bridge and production support groups, driving the call till resolution
• Installed, configured, maintained and enhanced operating system and system support software/hardware Enterprise Linux 6.x, 5.x, 4.x, Ubuntu troubleshooting hardware, operating system, applications & network problems and performance issues protocols, Network File Services (NFS), and Network Information Services (NIS) in Red Hat Linux
• Network trouble shooting using 'netstat', 'ifconfig', 'tcpdump', 'vmstat', 'iostat' and others.
• Responsible for adding new DNS and mail entries in their respective servers.
• Day to day production support including checking daily logs, backup/recovery procedures, disaster recovery periodic maintenance and off-hours problem support.
• Experienced in installing and managing NFS, FTP and Samba for file sharing.
• Installed and managed Tomcat and Apache Web based Server for Red Hat Production servers.
• Supervised hardware installations and performed O/S upgrades.

Confidential, Urbandale, IA

Linux/Unix Admin

Responsibilities:

• Built RHEL 5, 6, 7 servers on ESX 5.x VMware platform through kick start.
• Designing, developing and implementing Enterprise Application Integration using Sterling Integrator.
• Developed Business processes using BPML, GPM and used several Services and Adapters in Sterling Integrator like SMTP, File System Adapter, Light weight JDBC adapter etc.
• Setting up trading partners, Mailbox creation and Communication setups (FTP, SFTP, AS2 etc.) in Sterling Integrator.
• Designing, developing and implementing Enterprise Application Integration using Sterling Integrator.
• Setting up trading partners, Mailbox creation and Communication setups (FTP, SFTP, AS2 etc.) in Sterling Integrator.
• Setup Trading partners and wrote Gentran scripts to support EDI applications.
• Also Involved in Migration of the communication Channel from GXS to GIS in Migration project.
• Validate IRS 1095A data from the Federal Facilitated Marketplace (FFM)
• Preparing Root Cause Analysis and cascading the same to the Process managers
• Excel to repository and put notes in, and send back thru SharePoint
• Work on accurate data flows in retrieving data, testing, analyzing and resolving cases
• Developed and integrated the trading partner migration into MFT procedures.
• Created some custom BP (Business Process) to handle SFTP, FTP, and HTTP file transfers.
• Created custom BP/Adapters to handle SFTP/FTP/ZIP/UNZIP. Worked on the architect, setup, and configuration of Sterling Secure Proxy.
• Responsible for the 24/7 production support, configuration and monitoring daily error reports and coordinate/perform error resolution.
• Involved in unit testing, regression testing in development, quality testing before turning it to production.
• Developed Business processes using BPML, GPM and used several Services and Adapters in Sterling Integrator like SMTP, File System Adapter, Light weight JDBC adapter etc.
• Automated installation of Linux servers using Kickstart and Installation of Solaris using Flash, live upgrades and Jumpstart Servers.
• Worked for Creating the Software Configuration Management Plan. Worked on Administration, maintenance and support of Red Hat Enterprise Linux (RHEL) satellite servers.

Confidential

UNIX Systems Admin

Responsibilities:

• User Administration, management, and archiving.
• Configuring NFS, NIS, NIS+, DNS, Auto Mount & Disk Space Management on SUN Servers.
• Experience in Configuring and Managing Virtual Disks, Disk Mirrors & RAID Levels.
• Data Center Migration support for CX, DMX attached hosts.
• Worked with OVF "Open Virtual Machine Format" supported tools Virtual Box, Red hat Virtualization (XEN), and VMware Workstation.
• Installation, Configuration and Maintenance of Samba, Apache Tomcat, Web Sphere and JBOSS servers in Sun Solaris and Linux environment.
• Experience in storage administration support with EMC Symmetric / DMX, Clarion, NetApp NAS filer and Brocade / Cisco Fiber Switches for zoning purposes.
• Troubleshooting host-based connectivity issues related to EMC software like Power Path and third-party HBA's.
• Emulex and Logic HBA cards installation and configuration of the host servers.
• Experience with Connectix Manager and Data Fabric manager, Zoning, LUN allocation, and Storage allocation to storage groups.
• Expertise in Performance Monitoring and Performance Tuning using Top, prstat, SAR, vmstat, ps, iostat etc.
• Expertise in creating and managing Logical Volume Manager in HP-UX and Red Hat Linux.
• Used good level of programming languages (e.g. SQL, Visual Basic, C++, Java, and Unified Modeling Language).
• Created Project documentations and coordinate technical issues.
• Involved in code reviews and training.