TECHNICAL SKILLS

VMware: VSphere 5.0 - 7.0: administration, Upgrade, Capacity Planning, VROP Implementation, troubleshooting. handling VMWare L2, L3 tickets and VM Server Builds, P2V using VMWare converter

Microsoft Windows Server: Microsoft 2012, 2016, 2019, 2022, Active Directory, GPO, User Administration, Engineering. O365, VMWare, Exchange, SQL servers 2010, Exchange 2013 Administration, PowerShell

Cisco UCS Admin: Deployment, UC Domain Admin, Firmware. Service Profiles, Templates Server

Azure Dev Op: Agile Operations, Ticketing

Enterprise Technologies: Service Now, Remedy (incident, change) ITIL Framework.

Backup Administrator: VMware, Veeams, Commvault, File Storage, recovery. Acronis.

Monitoring / Security: SSL, Firmware, Software patching, server hardening, Kaspersky, Shavlik, SCCM.

Configuration manager, SCCM: 2016, 2012, Software, OSD, patch deployment, reporting.

Data Center: Extensive: policies, procedure, disaster recovery, vendor relations, power\space. Asset management (CMDB). 24 x 7 environment in shift roaster racking and stacking.

Expert Hardware: Confidential C7000 Blades, blades, arrays, Cisco UCS. Confidential ProLiant G 7, G8, blades, Dell

Networking: TCP/IP / DNS / Group Policy / DHCP / VLAN / VPN. AD Sites, IP Subnets.

Interpersonal Skills: ITIL process like incident, change and problem management.

PROFESSIONAL EXPERIENCE

Confidential

Sr. System Engineer (VMware/Windows/SCCM)

Responsibilities:

• Monitoring, troubleshooting, and supporting complex cloud and on-prem and off-prem infrastructure systems and network environments.
• With AWS cloud, Windows server, VMware, and SAN platforms including deployment, maintenance, and troubleshooting.
• Responsible for maintaining the operational status of VMWare systems, desktops and Windows systems.
• Extensive Windows infrastructure Support, including Active Directory, GPO, DNS Power Shell scripting.
• Deployment and support of VMWare systems, Cisco UCS, Manual and automated deployments.
• Vrop, VM Ware, and Physical servers and Cisco UCS resources and profiles Server provisioning.
• Interacted with Various teams Windows, storage, network and Database, Ethernet, Fiber, to perform project tasks supporting of large projects.
• SCCM O\S deployment. Application, patching and, update deployment. Build packages, task sequences.
• VMWare Maintained supported, administration o Dev and UAT environment including ESX, Storage, Networking
• Leverage teammates, knowledge bases, technology forums, and vendor support to perform root cause analysis
• Monitoring alerts, managing the ticket queue, and keeping documentation up to date Incident, change and queue management.

Confidential

Sr. System Engineer (VMware/Windows/SCCM)

Responsibilities:

• Responsible for maintaining the operational status of VMWare systems, Windows systems, Cisco UCS, SCCM, Manual and automated deployments.
• Operate Windows-based platforms and services, including Active Directory, DNS Power Shell scripting of automated application deployment
• Installing, configuring, maintaining and deployment of Cisco UCS.
• Server provisioning and standup via Vrop, VM Ware, and Physical servers and Cisco UCS resources and profiles.
• Collaboration Various Windows, Database, storage, and network teams to perform project tasks in support of large projects
• SCCM System Engineer: Application Packaging, updates. Also Task Sequence configuration and testing.
• Cloud basic implementation including, AWS, Azure, Azure Dev Ops Operations environment.
• Scrum, Agile Project workflow for System Engineering.
• Windows, VMWare updates and troubleshooting.
• Splunk logging and quires for analysis, as well as Wireshark for network troubleshooting and monitoring.
• Participate in an on-call rotation for escalated matters.

Confidential

Sr. System Engineer (VMware/Windows)

Responsibilities:

• VMware admin\engineering of VMware Horizon Clusters, network VLAN, and Storage VM provisioning and capacity management.
• Over 10,000 VM’s, deploy patches with ESXi Servers on schedule.
• Administration\Management: VRealize (VRealize Operations, Automation, Log Insight) VMware VRA 7.6.
• VRO Workflow and Action development VMware VSAN, and VSAN policy handling VMWare L2, L3 tickets and Tasks.
• Clients Win10 VDI Level 3 VDI support, interact with customers to resolve issues, work ticket queue.
• Creating and managing virtual machines, templates, snapshots. vMotion, HA, DRS, FT, Standard, Distributed switches etc
• VMWare\Windows administration, Capacity planning problem-solving patch management\compliance, assignment, provisioning, decom.’ migration & upgradation of VMware, SRM, vSAN VMware Tools upgrade
• AWS Cloud provisioning, E2C, building and migrating applications, software and services into the AWS platform.
• Cisco UCS management, updates, and provisioning.
• Evaluated options for replicating on premise virtual environment to the AWS.
• Deployed new servers\services in AWS, Cisco UCS, VMware and on premise physical Servers as needed.
• Remedy ticket queue, incident and change management resolution related to VMware, Windows and Citrix administration.
• Strict SLA. Good Understanding of shared storage technologies.
• Windows Server servers, AD, TCP/IP, DNS, Also extensive: SAN, NAS, Fiber channel, iSCSI, and NFS.
• Installation and upgraded: Cisco UCS Cisco 6200 Fabric interconnect, Blade Configuration provisioning components, UC.
• Fiber Channel, Domain policies, Service Profiles, Templates, and Firmware Upgrades.
• Interfaced with off-shore and second level production teams for triage, and large scale enterprise outages.
• Also used Splunk for specified matrix info. Hardware administration of DELL / Cisco UCS / Confidential C7000 Blades.
• ITIL process and functions in Agile, SCRUM Change Management., Scrum environments.
• PowerShell scripting and automation, minimal Python implementation.

Confidential

Sr. System Administrator/ Project Engineer (Windows, VSphere, SCCM12/2016)

Responsibilities:

• Extensive work with VMware technologies, VMware\ VSphere administration, monitoring, optimization and problem resolution.
• AWS server provisioning. AWS technologies (EC2, VPC, RDS).
• Project: Upgraded VSphere VMware, ESX 5.5 environment to 6.5. Implemented VC Appliance, Linked Mode
• MS Windows technologies: AD, & DC Server, Exchange admin, various MS products, SQL, WSUS, IIS, ADSI Edit, GPO Manager.
• Imaged Bare-metal severs: Windows, ESXi, Cisco UCS blade (Profiles), SQL, IIS. WSUS,
• Windows enterprise administration: Active Directory, IIS, SQL, DNS\DHCP
• SCCM Project, client discovery/installation, software and monthly patching deployment, End Point protection (Windows Defender).
• SCCM / MDT OSD: Developed, tested, and deployed WIN O/S imaging build\capture, Task Sequences.
• Patching configuration upgrade\deployment, customized and gold images, WMI driver installation,.
• Revamped (Then Upgraded) SCCM 2012 built configured deployed SCCM 2016 CAS/Primary/Secondary Site servers for Patch and O/S deployment.
• Migrated virtual environment to the AWS, Deployed new servers\services in AWS and on premise as needed
• Windows 2016 server deployment problem resolution. AD administration using custom
• Maintain and support O365, Windows Server, VMWare, Exchange and SQL servers
• Extensive: PowerShell implementation, scripting, MMC Snap-ins, GPO’s, Logon scripts, DNS, AD Plus, Lansweeper,
• Assist in project implementation including roll out of: AD Audit, Solar winds, Lan Sweeper.
• Linux roll out deployment and hardware support. RHEL,
• Monitoring and maintenance of Locally hosted Server room and DR Servers/rack at contingency site
• Onsite Datacenter support. Including Vendors escort, hardware, and inventory. Maintain the IT asset register and CMDB.
• Hardware maintenance including upgrades, repairs, firmware compliance, Server stand up, hardening platform roll out. Cisco UCS, Confidential, Dell, Confidential .

Confidential

Sys Admin / Windows VM Ware

Responsibilities:

• Supporting various corporate clients and environments as Sr. Sys Admin.
• VMWare, VSphere Administration, monitoring and optimization.
• Windows server administration duties included DNS host records, DHCP, AD accounts, and SQL Administration, IIS support.
• On and off premise support (AWS, cloud support)
• Maintain and support O365, Windows Server, VMWare, Exchange and SQL servers.
• Troubleshooting, resolution and deployment of Windows, VMware, EMC Storage and Cisco UCS.
• Firmware, Patching, Updates, SSL certificates, IIS administration. Wireshark network analysis.
• Splunk monitoring, logging. PowerShell scripting of monitoring and status modules.
• Commvault backup implementation verification and readiness testing.
• SCCM\SCOM Patching, O/S, and application deployment. Migration, Configuring CAMSTAR web apps, SSL Bindings, IIS 8 administration.
• In-depth knowledge of Windows technologies: Windows Servers, active directory, SQL, VMware Suite, Cisco Ucs.

Confidential

Compute Administrator / Windows VMWare

Responsibilities:

• VMware: VSphere Virtualization, VMware Update Manager Server consolidation / virtualization for HW reduction and administration and troubleshooting site migrations via V2V and P2V.
• Migration of VSphere 5.0, vSphere 5.5, VSphere 6. Storage Area Networks and integration with VMware products of Networking Concepts (vDS, Distributed Port Groups, VLANs, LACP).
• Performed in-depth problem solving, troubleshooting, and conducted root cause analysis, system components, and issues impacting the applications and/or their environment.
• Windows Server administration. Windows 2008, Windows 2012, Windows 2016, Windows Exchange Server 2013, Operating Systems.
• Microsoft SCCM Patching/Software engineer deployment. File and print.
• Windows Servers 2008, 2012, 2016 Active Directory, User administration, File permissions, troubleshooting.
• Extensive. Windows AD. Administrative PowerShell scripting, SSL Certificates, IIS.
• Windows Exchange Server, Administration support and troubleshooting.
• Extensive Windows SCCM\SCOM Patching and software distribution in large enterprise environment.
• Maintained security baselines, including SSL, Antivirus, server hardening, IIS, SharePoint web application access.
• Cisco UCS Blade Configuration provisioning components, UC. Fiber Channel, Cisco 6200 Fabric interconnect, Domain policies, Service Profiles, Templates, and Firmware Upgrades.
• Commvault Backup Administrator, backup clients, media agents, CommCell restoration of backups and backup issues on host and client side.
• Data Center Analyst, Monitoring, Disaster recovery testing Vendor relations and ticket resolution.
• Break fix decommissioning, Moves, migrations, consolidations, upgrades.
• ITIL Ticketing versions.
• Implement Change Control, ITIL best practices in day to day support activities. Remedy.
• PowerShell scripting for basic and routine windows and VM administration.
• Network Support of; Ethernet, fiber, FCOE, iSCSI, Network Monitoring / firewalls / Splunk and Wireshark Network monitoring troubleshooting tools.
• Splunk log query aggregation analysis and security monitoring. Wireshark network bandwidth troubleshooting.

Confidential

Windows VM ware\Data Center Analyst

Responsibilities:

• Windows Server Administration, including: Deployment, provisioning, Active Directory administration, project deployment and platform development.
• System Admin. Implementation & Troubleshooting: Microsoft, Active Directory & Exchange.
• Configuration & implementation of Active Directory, Exchange, Group Policy, & System Monitoring
• VMware: advanced features of vSphere ESX/ESXi, Implementation, administration, design, deployment.
• Troubleshooting virtual machine templates, Clusters, (HA, DRS, VMotion and SVMotion).
• VSphere, Vcenter, VMotion / migrations physical to Virtual and Virtual to Virtual migration
• VMware 3.X, 4.X 5 server installation, upgrades, HA/DR, VMware migrations for vSphere. P2V, V2V. Migrations.
• Cisco UCS Blade implement, support, O/S & hardware. FEX & Mgmt. interconnect configurations.
• Installing / provisioning UCS components, architecture including fabric interconnects, chassis, blades, service profiles, pools, policies, templates, and firmware
• Data Center Operations, Migrations & Infrastructure management.
• Full Life Cycle implementation, to include: power and space, Vendor access, racking stacking, data center moves. Confidential Service Desk.
• Extensive Data Center experience and Knowledge of policies, procedures, vendor relations, DR, I.T. Project Management.
• Sustained performance & availability of systems & enforced Utilized waterfall, Lean, Agile, Kanban PM Methodologies to facilitate Project request.
• Hardware: Cisco UCS, Confidential & Confidential Blades, Dell, Unisys, Confidential ProLiant, Power & Space, Cisco B class.
• Basic Cisco router/switch experience, Basic RHEL Linux \ Unix server provisioning, Splunk Monitoring
• Cloud computing private & public source provisioning interaction with AWS, CHEF (Windows server deployments and monitoring.
• Project coordination of cross functional teams for business continuity (Network, Data Center Facilities, SAN, vendor’s relations).
• System security practices Extensive Offshore support interaction.

Confidential

Sr. System Admin / Migrations Engineer

Responsibilities:

• Sr. System Admin. Implementation & Troubleshooting: Microsoft, Active Directory & Exchange.
• Configuration & implementation of Active Directory, Exchange, Group Policy, & System Monitoring.
• Exchange environment Recovery & stabilized prior to upgrade then proceeded to upgrade to 2003.
• Backup Administrator, Designed & implemented backup\recovery policy & procedures & testing.
• Information technology project management.
• Citrix Administration, Implementation, Deployment, Support of Citrix Farms & Citrix Gateway.

Confidential

Windows Administrator System Engineer

Responsibilities:

• Exchange regarding project issues in the field and also resolved those issues in a timely manner.
• Worked with large telecom providers to resolve technical issues encountered in field installations.
• Supported Microsoft Exchange, SQL & Web Servers. Win2003 Active Directory, Exchange, SQL.
• Coordinated migrations Network Application Disaster Recovery procedures Win2000 & 2003.
• Evaluate Windows/VM Data Center Analyst, Capacity, Vendor relations, Business Continuity, disaster recovery.

Confidential

Windows Exchange system administrator

Responsibilities:

• Upgraded Windows 2003 & Exchange environment. Including Servers, resources & over 2000 users.
• Planned, demonstrated migration upgrade, including Post Troubleshooting, Maintenance, Windows AD.
• Maintain operational, configuration, and other standard operating procedures (SOPs).

Confidential

Project Engineer

Responsibilities:

• Upgraded & Migrated Windows Infrastructure & Exchange resources including backup & restoration.
• Project & L.O.B managers as Business Analyst project plan on behalf of Confidential coordinate migration plan.
• Proficient with Microsoft Office suite, specifically with Excel, Word, PowerPoint.
• Flexible 24 x 7 On-Call Support rotation.

Confidential - TX

System Admin / Project Field Engineer

Responsibilities:

• Assisted Business Analyst in developing deployment plan of variety of LOB’s as a technical reference Evaluates. Remote site migrations and acquisitions.
• Customer focused, with experience of providing advice and guidance to customers over the telephone, e-mail and Link Communication with a proven track record of service delivery 10,000

Confidential

Sys Admin & Network Administration

Responsibilities:

• Windows and Novell Administration, Ticket resolution in Windows & Novell Network 7000+ users, LAN/WAN & application support.
• Minimum SLA time. Experienced with various desktop Windows O/S.
• Resolved network connectivity, server side user account & printing issues. Anti-virus administration.
• Migrated Win NT to Windows 2000, Environment Active Directory & Exchange Domain Structure.
• Upgraded Win NT to Windows 2000 core functionality (replication, sites / services replication, Active Directory, Domain Controllers, services & accounts, groups.
• Help desk, interaction, troubleshooting tools.

Confidential

Technical Support Tech

Responsibilities:

• Resolved PC, Network, Printer, Software. Hardware, connectivity issues in Windows\Novell LAN/WAN.
• Exchange & Outlook configuration & setup local & Satellite, full data & software conversion. O/S Builds.