PROFESSIONAL SUMMARY:

• Experienced, versatile Information Technology professional specializing in server engineering and administration, email and supporting perimeter technologies, network migration/administration and infrastructure upgrades. A highly motivated, organized employee with excellent soft skills, problem solving, and proven customer service experience.

TECHNICAL SKILLS:

Client / Server Technologies: Windows 2012, 2008, 2003, 2000 and NT 4.0 Servers Exchange Server 2013, 2010, 2007, 2003, 2000, 5.5 Exchange Online / Office 365 Microsoft Active Directory Virtualization Windows 2012 R2 Hyper - V, VMWARE Powershell DNS / DHCP / LDAP Microsoft Outlook Client (versions 2013, 2010, 2007, 2003, 2000) Blackberry Enterprise Server Small Business Server 2000 & 2003 Microsoft Clustering Services Microsoft Group Policy Microsoft SQL Server 2000 Microsoft WSUS Citrix Metaframe & Presentation Server

Email, Network, Perimeter Technologies: Cisco IronPort Email Gateway Entrust Secure Mail Gateway Symantec Enterprise Vault Cisco & 3COM Routers / Switches Microsoft, SonicWALL & WatchGuard Firewalls SonicWALL & Microsoft VPN SolutionsBarracuda Networks & Symantec SPAM solutions

Software: Computer Associates ETRUST antivirus Symantec Enterprise Antivirus Microsoft Office suites BrightStor ARCserve backup Veritas Backup ExecMicrosoft Virtual Server & VMWare

PROFESSIONAL EXPERIENCE:

Confidential, Melville, NY

Third Level Messaging Services Engineer

Responsibilities:

• Third Level Email support and incident resolution for Enterprise Email environment on Microsoft Exchange 2007, 2010 supporting 80,000 user mailboxes
• Third Level Email support and incident resolution for Microsoft Office 365 Enterprise post-migration
• Third Level point of contact responsible for testing, QA assurance and deployment of application updates and security patches/hotfixes to ensure Corporate Email systems meet Enterprise Compliance standards
• Third Level point of contact responsible for testing, validation and implementation of TLS Enforced for SMTP domains of external business partners
• Primary point of contact for all internal LOBs requiring SMTP Relay services for their applications, services, appliances, etc. Responsible for such requests from submission through to implementation

Confidential, Melville, NY

LAN Engineer

Responsibilities:

• Administer and maintain large multi-domain Active Directory environment
• Build out and deploy Windows servers to production per Corporate standards
• Sr. Messaging Engineer responsible for providing scalable, highly available electronic messaging environment to the Organization utilizing clustered Microsoft Exchange 2003
• Administer Microsoft DNS
• Provision and support mobility clients on Blackberry Enterprise Server and Exchange Active Sync technologies
• Maintain and monitor corporate email compliance archiving solution Axsone.
• Engineering Lead for several successful, high profile projects receiving acclaim from management for direct business impact and seamless integration into business processes

Confidential, Franklin Square, NY

Network Engineer / Project Manager

Responsibilities:

• Project Manager responsible for the design, planning and implementation of complete network solutions delivering high level of access, security, availability and recoverability
• Install, configure, deploy and support Microsoft client / server technologies on Dell PowerEdge and HP ProLiant server hardware
• Provide day to day administration and support of networks & related technologies including but not limited to Active Directory, Citrix, Blackberry, remote access, file / print services, VPNs, firewalls, backup solutions and desktop deployment / support

Confidential, Central Islip, NY

Network Engineer / Project Manager

Responsibilities:

• Installation, configuration and administration of Windows NT 4.0, 2000 and 2003 servers
• Installation, configuration and administration of MS Exchange 5.5, 2000 and 2003 servers
• Design and deployment of Microsoft Active Directory
• Planning and implementation of Confidential s routers and switches
• Disaster prevention/recovery utilizing products such as C.A. ARCserve and Veritas Backup Exec
• Desktop image builds and deployment via Norton Ghost and Microsoft Sysprep

Confidential, Babylon, NY

Systems Administrator

Responsibilities:

• Responsible for all services employed in multiple location network, including but not limited to, administration and maintenance of Windows 2000, Active Directory, Exchange 2000 and SQL 2000 servers, Cisco routers, SonicWALL firewalls, Symantec Anti-Virus, Veritas Backup Exec
• Daily user administration and desktop support, file/print services

Confidential, Woodbury, NY

Senior Technical Support Analyst

Responsibilities:

• Daily administration of departmental Windows NT 4 and Windows 2000 servers
• Resolve escalated issues related to subscriber connectivity, performance, routing and email
• Monitor network segments utilizing HP Openview and What’s Up Gold, detect and escalate emerging issues to appropriate groups
• Supervise, monitor and mentor departments 240 support technicians
• Preparation and delivery of in-depth sessions on various related technologies