Microsoft Consultant Resume Profile
Cleveland, OH
CAREER SUMMARY
I offer a diverse background, along with Microsoft training and certifications, virtualization experience, engineering and managing an enterprise level 800 server environment. This is accompanied by a professional work ethic, strong attention to detail, and an ability to produce top quality results in deadline driven environments.
EMPLOYMENT HISTORY
Confidential
Microsoft Consultant
- Microsoft domain/Exchange consultant
- Assigned to projects based on client need
- Design and implement project per scope and design and provide required documentation
- Upgrade client from an existing Exchange 2007 environment to a new load balanced Exchange 2013 environment
- Upgrade client from an Exchange 2003 environment to a new Exchange 2010 environment with consideration, planning, and staging to move to a redundant Mailbox cluster with a DAG
- Work with project management team on scoping and client meetings for engagements
Confidential
Senior Server Engineer
- Contracted to AmTrust Financial
- Exchange administrator
- Planning and design of Exchange 2010 to Exchange 2013 environment
- Primary Active Directory and Group Policy administrator for global environment
- Primary Active Directory and Group Policy administrator over acquisitions and external forest integration
- Manage and maintain virtual and physical server environment as part of the Infrastructure team
- Assist additional system/server engineers with additional projects as needed
- Work with Windows Remote App servers to provide applications for external employees and acquired companies
- Work to rewrite a .NET application with PowerShell to assist in the design of an internal application used to audit file share permissions and generate reports
Confidential
Systems Engineer
- Primary Exchange administrator
- Planning and design of Exchange 2007 to Exchange 2013 environment
- Manage and maintain all other messaging systems including encryption, spam solutions, and mail archival
- Manage and maintain company wide Mobile Device Management system
- Assist additional system administrators and engineers with additional projects as needed
- Work with SCOM for server monitoring
- Research SCCM for implementation in the environment to update desktop clients and servers
- Work on researching, designing and implementing a ticketing system to replace public folders for specific departments to better keep track of pharmacy client information and escalation
Confidential
Continuous Support Engineer
- Worked with internal team to design and implement a highly available Hyper-V cluster for a new SCCM environment for handling the gathering and rollout of customer desktop OS builds and software updates/rollouts
- Worked to scope out and design a new Hyper-V host for client line of business application and server refresh
- Provide Tier 3 support resolution for clients
- Assist with training and mentoring of Tier 1 and 2 support staff
- Design and implement internal MCPc projects as needed by the business
- Monitor and maintain client sites along with providing recommendations for improvements or upgrades
- Plan, design and implement client server and software upgrades
Confidential
Senior Network Analyst/Network Engineer
- Hired on contract with FirstMerit Bank
- Primary Active Directory, Group Policy, and Exchange administrator
- Worked within the business unit to plan and configure the setup of a Domain Trust with a new acquisition
- Design and plan integration with the acquisition hosted Exchange 365 environment to allow for free/busy lookups and eventual migration
- Design and plan an upgrade path for Exchange to move from 2007 to 2010 with the eventual goal of upgrading to Exchange 2013
- Work with internal Network team to document internal systems and processes
- Worked on configuring SCOM to properly monitor and report on the Exchange environment to better utilize it for reporting and error resolution
- Worked with SCCM for server and desktop patching as well as OS rollout to new hardware and software refresh and patching
Confidential
Network Engineer
- Installed, configured, and administrated Windows Server 2003 and Windows Server 2008virtual and physical file and application servers, including SQL clusters
- Installed, configured, and administrated Windows Deployment Services environment for Help Desk department machine rollout
- Administrated Windows Server 2008 Active Directory environment, including network access control and file rights, and Group Policy creation and management
- Administrated aVMWarevirtual environment
- Administrated Exchange 2010 email server environment
- Planned and upgraded Exchange environment from 2003 to 2010
- Planned, installed, configured, and administrated Microsoft Hyper-V virtual environment
- Administrated internal and external network connectivity to local systems and the Internet
- Administrated server backup environment via CommVault, and managed the on and off-site storage of data
- Installed and configured a Windows Server 2012 Datacenter Hyper-V 3.0 environment and put it into production for programming department
TECHNICAL SKILLS
Microsoft Windows 2003/2008 Server and Windows 7/Vista/XP installation and configuration, Active Directory administration and design, DNS, DHCP, Routing, Remote Access, TCP/IP and troubleshooting network connectivity, Windows 2003 Network Infrastructure, Windows 2003/2008 Directory Services, Windows 2003/2008 Network Environment, Windows 2003/2008/2012 Directory Services Infrastructure, Windows 2003/2008 Network Security, fault tolerance, network security, RAM, hard drives, basic network security, server administration and network protocols, Blackberry server installation, configuration, and support of Blackberry devices, Windows Mobile, iOS and Android device setup and support, familiar with installing, configuring, and supporting SonicWall security appliances, virtual environment design and administration including both VMWare products and Microsoft Hyper-V, Exchange 2003/2007/2010/2013 Online installation and administration, enterprise level anti-virus products