SUMMARY:

• Windows Server 2012, 2008 R2, 2003, 2000, NT4; including Cisco IOS; MAC OS; Linux; UNIX SVR4; Sun Solaris
• Servers including Microsoft App - V 5.0; Microsoft Exchange; Symantec Anti-Virus; Cisco CiscoSecure ACS
• Network including Microsoft Active Directory and domain GPO administration; HTTP, FTP, NetBIOS, TCP/IP, DNS, WINS, DHCP
• Software including Microsoft System Center Configuration Manager and Operations Manager, Altiris Notification and Deployment servers, VMWare vSphere 5.5, most Microsoft products (i.e. Office 97-2013, Lync 2010, Visio, Project, etc.) including installation, configuration, and troubleshooting
• Remote desktop/console including Microsoft Terminal Services and RDP; Citrix XenApp 7.6; Citrix MetaFrame 1.x-XPe; Raritan CommandCenter Secure Gateway, Dominion, and TeleReach KVM
• Scripting languages including Powershell; VBScript; Kixtart; BASIC
• Servers including most x86/x64 based HP ProLiant DL/ML/BL(Blade) and DELL PowerEdge model servers
• Internetwork devices including Cisco 2600 series routers, 2950, 3550, 6500, 700 series switches

PROFESSIONAL EXPERIENCE:

Confidential, Richmond VA

Infrastructure Services Engineer

Responsibilities:

• Designed and implemented Microsoft App-V 5.0 to accelerate deploying, upgrading, patching, and removal of applications reducing end-user impact.
• Integrated Microsoft App-V 5.0 with Citrix XenApp 7.6 for centralized administration and deployment of sequenced applications reducing cost associated with client-based installations, upgrades, and outages.
• Provided support for all server side systems (250+ servers) spread over multiple XenApp 5.0, 6.5, and 7.5 Server farm(s) in support of services provided under Confidential ’s Government Business Division.
• Designed, engineered, and administered Windows 2003/2008 Active Directory domain infrastructure for ~5,000 servers and 8,000+ workstations throughout 34 remote office locations.
• Implemented an Active Directory migration strategy of the CarePlus and HealthPlus subsidiary domains into the Amerigroup Active Directory forest while also integrating dissimilar DNS, WINS, and DHCP infrastructures with no interruptions to productivity during the migration process.
• Implemented network policies, procedures and standards ensuring compliance with Health Insurance Portability and Accountability (HIPAA) regulations.
• Designed, engineered, and administered Altiris Notification and Deployment Server providing patch management, software management and delivery, imaging, provisioning, inventory, and reporting solutions for all server side systems.
• Implemented Microsoft Key Management Service for enterprise volume licensing eliminating the need for product activation through Microsoft.
• Assisted customers in identifying system requirements including server density (VM, blade, rack mount), operating system, and network data throughput to meet business performance expectations, allowing for growth, while minimizing data center power consumption and footprint.
• Designed, implemented, and administered HP ProLiant BL/DL/ML, HP Integrity, DELL PowerEdge, and IBM Flex System servers supporting business initiatives involving applications such as Facets, Hyperion, PEGA, and MACESS within production and Disaster Recovery/COLO data centers.
• Implemented enterprise level antivirus solution consisting of automated updates of software and virus definitions, scheduled virus scans, and policy implementation all through the use of centralized administration.
• Implemented enterprise KVM solution using Raritan products such as CommandCenter Secure Gateway, Dominion, and TeleReach to provide secure BIOS-level remote access of servers and network devices specific to the user.
• Managed the overall performance of server systems providing business resources for over 8,000 internal customers maintaining 99.9% availability. Troubleshot and resolved network problems.
• Partnered with the information security team to build a and Accreditation Process for quality assurance, server build, domain integration, and application management processes.
• Implemented thin-client solutions through Microsoft Terminal Server and Citrix MetaFrame.

Confidential, Virginia Beach, VA

Principal Consultant

Responsibilities:

• Provided server administration support for enterprise-wide, high-availability systems/applications.
• Assisted customer in planning and developing information systems objectives and goals pertaining to their data center footprint and design, installation of server based systems, and expansion of the NT 4.0 domain and related services.
• Performed system design and analysis duties necessary to implement and maintain disaster recovery including redundant power spread across multiple PDU’s, data redundancy using RAID 1 and RAID 5, NIC teaming and switch redundancy.

Confidential, Virginia Beach, VA

Technical Analyst

Responsibilities:

• Assigned as COMNAVSURFLANT’s lead Technical Representative for all surface forces Confidential Naval Amphibious Base Little Creek, VA.
• Provided on-site technical desktop, server, and network support including Microsoft Exchange 5.5.
• Installed line-of-sight wireless point-to-point between buildings or shared POTS dial-up for budget constrained shore commands requiring access to the navy.mil network.
• Migrated all COMNAVSURFLANT Exchange 5.5 environments to a single organization allowing global address list lookups of all COMNAVSURFLANT email recipients.
• Automated desktop application installs through an internal website allowing single-click installation by all COMNAVSURFLANT customers reducing service desk tickets requiring technician intervention.
• Assisted in the installation of 500-user LAN, including server and workstation configuration and network design.
• Performed of Navy and civilian personnel in Windows NT 4.0 implementation and administration.

Confidential, Virginia Beach, VA

Electronic Technician Trainee

Responsibilities:

• Provided on-site installation and technical support of the Maintenance Resource Management System application.
• Assisted in the installation of Confidential &T 3B2 series (UNIX SVR4), HP 700 and 800 series (HP-UX), and SUN SPARC series (Sun Solaris) minicomputer systems for Naval Sea Systems Command and SUPSHIP Activities.
• Acted as a liaison between the customer and developer to address issues with application functionality and ensure that on-site personnel were trained on backup and maintenance procedures of the production server systems.
• Provided system analysis of the Access Control Management (ACM) application adopted by NAVSEASYSCOM for the distribution and tracking of their computer and network assets.
• Provided on the various uses, structure, termination and installation of fiber optics.