OBJECTIVE:

• Seeking position in Technology & Systems Engineering in a High Technology Engineering industry complimenting and enhancing knowledge & skills while offering quality results & conscientious efforts as a vital team member.

TECHNICAL SKILLS:

Cloud Computing: AWS IaaS/SaaS/PasS: IAM, S3, EC2, CloudFront, VPC, Route53, etc.

Release Management Tools: JIRAIPTV & Video Systems Platforms: Familiar with variety of service and content delivery systems, methods, and concepts: Confidential and Confidential Media Service Delivery (MSP) platform, Confidential MediaBase & Confidential VOD delivery system - both Central & Edge CDN based systems, Confidential Asset or Confidential Content Workflow Management, Confidential TV and Webkit based Confidential and Opera HTML5 browser, OTT video, Cisco Netcrypt/DCM, RF Gateway, Cisco DNCS and Confidential /Motorola DAC video delivery platforms, Cisco CDS VOD, Scientific Atlanta XOD/Content Asset Manager system, USRM, XDQA/RFGW (RF-Gateways), QAM, DCM, several multiplexing equipment, Video Compression, VQE, OCAP, USRM, SDV, Netcrypt, QPSK, DAVIC, DOCSIS, CMTS, Mpeg-2, Mpeg-4, H.264, RTSP, HTTP, ABR, HLS, MSS, DASH, etc. DRM and Encryption solutions like: TED, Powerkey, Powerkey SoftCas Encryption, Verimatrix, dual-crypt with Widevine. Familiarity with Linux based Motorola VIP 19xx settops and Cisco CIS, RNG and IPN Set Top boxes. Legacy Scientific-Atlanta Power TV OS and SARA. Familiar with new Settop/Gateway client UI solutions for OTT Multi-screen TV-Everywhere solutions based on Broadcom SOC 7418/7425/7428, Intel SOC Groveland/Berryville HTML5 webkit based browser.

Networking: Strong understanding of OSI Model, TCP/IP suite: TCP, UDP, IP, RTSP, SNMP, HTTP, DNS, DHCP, IGMP, Unicast, Multicast, and more. Routing Protocols: RIPv2, OSPF, EIGRP. LAN/WAN- PPP, Frame Relay, ATM, ONT. 802.X Ethernet standards, 802.11 WiFi, Wired RF, Video Network Archtectures: DAVIC, DOCSIS, Davic/Docsis Mixed. Cisco Hardware- Experienced with routers & switches Cisco 2000/3000/4000/7000 series.

X: Generation Routers/Switches/ATM switches/Access Servers/Terminal Servers: 3Com Netbuilder routers, Xylan, Omniswitch, OmniStack, Riverstone, Extreme, Terminal/Access Servers like 3Com, Alcatel Xyplex, 3Com ATM Cellplex/Corebuilder 7000/3500, Fore ATM ASX. Also cabling standards like Crossover, Null Modem, Straight, Coax, etc.

Operating Systems & Hardware: Oracle/Sun Solaris 10/9/8, RHEL/CentOS/Ubuntu/OS X, etc. Linux platforms, VMWare/HyperVisor virtual environments, OS/400(Domino Server), S/390, & Windows. Hardware- Sun Hardware V445, V245, V890, V880, E450, E250, Ultra Series, IBM AS/400, Cisco UCS

Programming Languages/Platform: Visual Basic, HTML5/XML, JSON, Node.JS, Perl/CGI, C++, Cobol85, Java Studio, BASH/Korn Shell scripting.

Database: SQL/MYSQL, IBM Informix9/10, Oracle8i/10g, MS-Access.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Video Solutions Engineer

Responsibilities:

• Contract Role w/ Confidential Professional Services team - Provide technical subject matter expertise with hands on-experience to Video Network and Engineering team. Assist GoAD & Wartermark projects w/ hands-on technical integration and deployment for various Linear and OTT TV/Video multi-vendor products, solutions, & applications.
• Assist MSO corporate engineering and program mgmt. teams with technology engineering. Perform technology evaluations, lab trials, POC and develop technical proposals i.e. RFI/RFP, WhitePapers, MOPs, for MSO teams.

Confidential, Atlanta, GA

Software Solutions Architect/Pre-Sales Engineer

Responsibilities:

• Part of GTM (GoToMarket) team. Interact with Sales & Account Mgmt teams to deploy new technology Cloud-based and Open-Source technology solutions.Gather customer requirements to design & enrich s/w solutions Develops strong relationships with internal/external technical DevOps teams and leverage to Confidential ’s advantage. Maintain multi-screen Medios+ s/w E2E hosted virtualized/cloud solutions on AWS EC2 instances.
• Solution selling in "Converged Experiences" and "Medios +" Product portfolio for complete End-to-End and OTT technologies in Cable & Telco accounts. Subject matter expert in Video/Data Content Delivery Network ecosystem over IP/HFC-DAVIC/DOCSIS including: video codecs and formats; HTTP ABR, HLS, HDS, Mpeg/H.264 video, traditional HFC video, IP networking, BSS/OSS integration, DRM, Analytics, Search & Recommendation engines, policy controls and QoS; monetization models including ad insertion and complete E2E video applications. Contribute responses to RFI/RFP, Create proposals for MSOs/Telcos needs for next generation infrastructure technologies i.e. Data Center, CDN, Automation, Reporting, Content Management System, Encoding/Transcoding, Streaming, and IOS/Android UX client on CoTS based systems. Maintain multi-screen hosted demo virtualized cloud solutions on AWS EC2 instance, etc.

Confidential, Atlanta, GA

Software Solutions Architect/Pre-Sales Engineer

Responsibilities:

• Through Sales Engineering, Product engineering and Channel partners understand customer requirements for Over-The-Top (OTT) & Multiscreen IPTV Delivery, SmartTV Cloud based and/or On-Premises based solutions, Settop/Gateway SoC based user applications on HTML5 webkit based browser w/ CSS3D. Work directly w/ with Cable, Telco, & Satellite environments and multi-vendor solution architecture. Familiar with Video Application Platforms, formats, & codecs like: HTTP streaming, ABR, HLS, HDS, Mpeg2/H.264, Legacy HFC/DAVIC and New DOCSIS network, IP networking, BSS/OSS integration, DRM/Encryption, Analytics, Search & Recommendation and Policy controls engines, and QoS; various monetization models including Ad Insertion and E2E video applications.
• Staging, installing, configuring and delivering high impact demonstrations and effective E2E demo & lab trials for prospects, customers and partners. Demonstrate troubleshooting and problem solving skills. Prepare and deliver product/solution presentations and to customers. Drive and produce technical solution proposals, detailed compliance responses for RFP/RFI. Help drive the sales cycle with key technical influencers at customers and partners.
• Travel to meet with partners, prospects, customers and to participate in tradeshows. Maintain excellent interpersonal skills and ability to build and maintain relationships with key technical contacts at customer and partner organizations.
• Stay up to date w/ technology & web standards including HTML5, XML, CSS, JavaScript, SVG, SOAP, various Video delivery systems (Davic/Docsis/RF/HFC/IP), MPEG-2/H.264, RTSP, HTTP, ABR, HLS, MSS, DASH, etc., network and internet protocols i.e. TCP/IP, HTTP, SSL/HTTPS, and other network and internet protocols.

Confidential, Lawrenceville, GA

Responsibilities:

• : Lead Engineer- Customer Support (TAC)
• Provide video systems products support via onsite & remote support for mainly North American Cable & Telco accounts Provide support to trouble tickets with the highest visibility. Work on all types of varies complex video architectures i.e. DAVIC, DOCSIS, IPTV, RF, HFC, Hybrid, etc.
• Responsible for managing and mentoring video network support team of 10 engineers; Tier I, II, and III, to provide quick and timely resolutions per Cisco SLA requirements. Document knowledge database for others to share, learn & exchange info. Apply Cisco Business Commit CPDM requirements as needed. Create new leads & opportunities for business units to promote products in customer environments. Support QA Engineers with technical problem documentation and resolutions.
• : Lead ISDP - IPTV Engineer (Small and Mid-Tier Telecom)
• Responsible for forming, mentoring, managing a team of 10 engineers to deploy and support latest IPTV Cisco End-to-End solution. Provide post-sales Remote and On-Site escalation support for the new product implementation. Create support service readiness: implement procedures and documentations for the use of equipments, support, deployments, error-reports, solutions and customer requirements.
• Identify risks, issues, resource assignments and project deliverables & targets. Implement strategies & solutions based on project plan & analysis. Assist with QA test plans, test scripts, other checklists and project staffing estimates.
• 2008: Network Consulting Engineer (Cablevision)
• Provide onsite customer support (Cablevision-NY headquarters) for all Cisco video delivery based systems & products. Enhance and define customer experiences, drive customer projects and requirements with new and existing products. Conduct important role of a liaison between customer and other vendors.
• : Network Integration Engineer (AT&T)
• Provide system integration and engineering support for AT&T video headend build outs, SHOs and VHOs along side 3rd Party vendor teams, for AT&T IPTV U-Verse solution,. Provide & support to AT&T Ops team for network management. Maintain customer relationships with AT&T. Responsible for install, integration, testing & customer sign-offs.
• : Staff Support Engineer (Digital & Analog Video Network systems)
• Provide over the course of my career Tier I, II and III support for a variety of video products for the DBDS network. Familiar with Industry and proprietary Scientific Atlanta / Cisco products: Sun Hardware, Sun Solaris, Unix, Linux, DNCS, VOD, OCAP, USRM, SDV, IPTV, Netcrypt, QAM’s, QPSK, DAVIC, DOCSIS, CMTS, RF, Satellite Receivers, Encoders, etc. Provide onsite support to all Cable/Telco customers at critical times for the business unit. Implement upgrade & migration path for Cable Video customers for various technologies. Provide Transmission gear support for Luminous Layer 2 products like Prisma IP, GigE, Fast Ethernet, etc.. Maintain short TTR & on-call duty 365/24/7.

Confidential, Alpharetta GA

Technical Engineer

Responsibilities:

• Assisted in administrating sensitive and high visibility project running time critical applications and jobs on IBM Mainframe MVS and AS/400 servers under IBM Global Services contract for Confidential and Choicepoint.

Confidential, Atlanta GA

Network Engineer

Responsibilities:

• Part Time job as a Network Engineer in GSU Information Systems & Technology department. Assisted in deploying new L2 Switches and L3 routers across campus along with managing other components of the backbone network and design i.e. DNS, ATM switches, T1 lines, Dial-up modems services, etc. Follow up w/ vendors on product requirements & features.