Administrative Assistant/Clerk Resume

OBJECTIVE:

To find a challenging position in an office setting. I have an exceptional work - ethic and love learning new things. I'm self motivated, flexible, and work well in any position I am in. My amazing organizational skills and attention to detail would make me a great addition to any company.

WORK EXPERIENCE:

Confidential

Administrative Assistant/Clerk

Responsibilities:

Answer phone calls from citizens, alderman aides, DPW management and city workers. Provide assistance when possible or direct to a supervisor.
Create and use spreadsheets and reports for assignments, daily manpower, frequency, schedules and inventory.
Daily use of DPW SanScan/Call Center system needed to provide information to citizens as well as assign work to sanitation yard men.
Assisted in the 2010 Cart Survey Program. Provided work daily for surveyors out in the field and updated cart information for all central area homes.
Assist in snow plow and general ice control operations, sometimes working 24 hours shifts. Monitor progress and well as salt/cc usage and assist drivers and supervisors as needed.

Confidential

Administrative Assistant

Responsibilities:

Assign work to several different groups in the New Business department via computerized work assigners.
Assist in the monthly audit report by gathering information and ensuring the field agents received the necessary documents.
Created new and updated spreadsheets to report team member assignments and progress needed for monthly reviews with management team.
Create vacation schedules and reports for team members as well as management.

Confidential

State Filer

Responsibilities:

Calculate payments for all lost time and permanent injury claims handled by 31 claim reps.
Daily process of payments via computerized check system.
Review and prompt response to all state mail regarding claims, payments and fines.
Created materials based on the Wisconsin Worker’s Compensation .
Daily meetings and calls with claim reps and team leaders, as well as various state contacts.

Confidential

Sales Support Specialist

Responsibilities:

Found new projects via internet and various mailings to present to the Theatre and Transportation teams for bidding.Assisted in the bidding process by creating proposals and ensuring all requested documents arrived by the bidding deadline.
Created new process and forms to more effectively quote theatre and transportation projects.
Researched and registered for all tradeshows. Worked with other departments as well as outside vendors to ensure the booth was set up in an attractive yet functional manner to display and sell products.
Talked with customers and distributors to assist in the purchase of products.
Organized sales department territories and void areas.
Researched traffic patterns and created reports for dealers to show where signs would be best placed.
General admin and assistant duties such as answer phones, type letters and reports, make travel arrangements and coordinate schedules, mailings, copying, faxing, etc.

Confidential

Assistant Manager

Responsibilities:

Managed staff of 20-25 cashiers, projectionists and ushers in six screen movie theatre.
Created new reporting procedures and office organization for management staff.
General managerial duties such as payroll, inventory, scheduling and customer service.