OBJECTIVE:

• To acquire a position as a leader within a dynamic and progressive organization, in which I may utilize my knowledge and to the fullest and enable the company to achieve a new standard of excellence in a technology based infrastructure.

TECHNICAL SKILLS:

Operating System: Dos, Windows 9x, NT Workstation 4.0, NT Server 4.0, Windows NT Terminal Server, Citrix MetaFrame 1.8, Citrix Nfuse, Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server (including IIS and Terminal Server for Windows 2000 Advanced Server), Windows 2003 Server, Standard and Enterprise.

Network/Protocols: Ethernet, Token Ring, IPX/SPX, TCP/IP, NetBEUI, PPP, SLIP, PPTP, IPSec, DHCP, SNMP, SMTP, CDP, VPN (PPTP)

PROFESSIONAL EXPERIENCE:

Confidential, Newark,DE

Project Engineer/VMware Administrator

Responsibilities:

• Oversees, plans and provides support for complex systems and database administration.
• Leads the design, implementation, and maintenance of complex solutions. Coordinates activities with other technical personnel as appropriate.
• 15+ years experience in Microsoft Windows Server Advinistration, to
• Include Server 2003, 2008 and 2012 operating systems.
• Develops and analyzes highly complex system standards, thresholdsand recommendations to maximize system performance.
• Develops strategies to manage the frequency of appropriate support
• Package/patch application. Monitors database maintenance and provides appropriate recommendations.
• Providing specifications for new servers, and contacting vendors for quotes and reviewing, then submitting the quotes to clients for purchasing decisions.
• Coordinates with business development personnel on proposals and work estimates involving highly complex system administration projects and solutions.
• Researches current systems technology and serves as subject matter
• With many years of hand - on VMware experience in Virtualization, storage design, and Microsoft technologies and network infrastructure, I’m practical in my approach to simplify, analyzing todays challenging business needs, allowing me to design and conceptualize, but more important, implement these cutting edge solutions using the latest virtualization, storage, and cloud technologies.
• Responsible for ensuring technical excellence in all things vSphere, planned, designed and implementing enterprise solutions of VMware.
• Experience in the design, installation, configuration, and administration of components in a large Vmware environment centered around best practices, to include vCenter, vSphere ESXi host, Vmware Update Manger, vCenter Operations Manager, vCenter Orchestrator, vCenter Cloud Automation Center, vCenter Site Recovery Manager.
• Experience in VM template design and leveraging vCenter Operations Manager to right size virtual servers.
• Experience with server consolidation, virtualization for HW reduction and site migrations via V2V and P2V.
• Experience in upgrading EXI hosts and VM guests using VMware Update Manager.
• Analyze and troubleshoot on an advanced level, the performance of SAN-backed VMware vSphere
• ESXi infrastructure to determine proper allocation of resources to meet business needs.
• Develop, test, and maintain a disaster recovery plans for critical VMs and Application data and proof concept for customers satisfaction, that in fact, the DR plan was in place, and works utilizing vSphere Sight Recovery Manager ( SRM ).
• VMware Technology Professional having 6+ years of I.T experience in VMware, SAN Storage, and IT Support.
• Actively demonstrated strong analytical, troubleshooting and interpersonal skills with a customer centered focused approach.
• Experience working with various levels of technical individuals at remote locations and vendors to resolve problems or in implementing new solutions.

Confidential

Server Administrator

Responsibilities:

• Provided Wintel Server technical and operational support for Wintel servers, (NT, Windows 2000, and Windows 2003).
• Coordination/implementation of hardware and software installations upgrades.
• Performance and capacity monitoring and management.
• Problem tracking, management and resolution, including scheduled periods as a System Manager on Duty.
• Implementation of corporate standards, policies and procedures.
• Weekly server maintenance planning and coordination.
• Communicate Backup requirements to Production Operations.
• Apply OS, Subsystem and applications patches and fixes.
• Monitor for OS security problems, patches and fixes.
• Monitor and track space usage on OS, Apps, and Data volumes.
• Setup, maintain, track, and report automated performance monitoring.
• Analyze performance monitor metrics and tune as needed.
• Check system and application event logs errors, alerts or other meaningful information.
• Monitor Server communication Protocols.
• Citrix Administrator
• Documenting and building Terminal Servers, on which hosted the Citrix MetaFrame software. Regression testing for Windows 2000 Terminal Services.
• Performed Citrix Server management through the use of the following:
• Citrix Installation Management Services
• Citrix Load Balancing Services
• Citrix Resource Management Services
• Providing Escalated Support to Problem Resolution techs.
• Providing Escalated Support to AE Helpdesk, providing profiles to assist them with First Source of Help.
• Provided software patches knowledge concerning software interaction to workstation techs working on standalone workstations, workstation techs working on server-connected workstation to assist them with software maintenance (Problem Solving/repair).
• Provided software configuration information to server support technicians to assist them with software configuration installs on existing workstations.
• Provided software configuration information to workstation techs working on standalone workstations, workstation techs working on server-connected workstations.
• Assited techs with software upgrades for existing workstation, software installs for new equipment and software installs on existing (previously configured) workstations.

Confidential, Boothwnn,PA

Senior Application Specialist for Integration & Network Design

Responsibilities:

• Designed and delivered internal software applications courses
• Managed and monitored several selected data sites as part of a coordinated software launch process.
• Developed alternative methods of use for network communications software, documented these methods, delivered these methods to Dupont national field organizations for technical review and implementation.
• Worked with manufacturing and R & D to create software solutions and worked as a quality assurance resource to alert them to software/hardware product deficiencies.
• Evaluated and tested graphic software verifying the deficiencies in page layout design for output to Dupont networked imagesetters.

Confidential, Wilmington, DE

Senior National Support Specialist

Responsibilities:

• Delivered on a worldwide basis to Field Engineers and customers on the operations of commercial software and hardware.
• Assisted in the design of the software users interface.
• Analyzed software performance data and generated statistical report for management review.

Confidential, Boston, MA

Communication Engineer

Responsibilities:

• Designed and tested network configuration for Macintosh and UNIX computer systems.
• Established maintenance philosophies and policies for network communications.
• Interfaced with Marketing, Sales and Engineering departments head on network issues concerning architecture and information management.
• Researched, evaluated, tested and integrated a company wide computer e-mail system.

Confidential

Product Support Technical Engineer

Responsibilities:

• Technical liaison, between quality assurance and engineering.
• Creating field technical bulletins, for field engineers.
• Answered technical inquiries form field engineers, marketing personnel and customers.
• Determined repair concepts and techniques, evaluated and tested their effectiveness.
• Provided on-site technical support.