EXPERIENCE SUMMARY

Mr. Shelton has over fourteen years of experience in the design, deployment, testing, and operations of large-scale integrated enterprise management and security management systems. Mr. Shelton has served as Technical Team Lead and Subject Matter Expert for service providers and consulting firms' fault, event, performance, and security management projects. Markus has experience working with ArcSight, Tripwire, ePolicy Orchestrator, McAfee Sidewinder Firewall, VM Ware, Tivoli, HP OpenView, InfoVista, CA Spectrum, CA eHealth, Net IQ AppManager. He holds an Electrical Engineering degree from The University of Maryland at College Park, a Masters of Business Administration MBA degree from Loyola University, a Masters in Computer Science from Johns Hopkins University, and is pursuing a Ph.D. in Applied Management and Decision Sciences at Walden University. Markus has served as an Information Systems Security Officer ISSO . Presently, Mr. Shelton serves as a member of the Missile Defense National Team MDNT as a Network Secuirty Design Subject Matter Expert SME focusing on ArcSight, Tripwire, and Syslog Servers.

Objective

To obtain a position in the area of network, performance or security management that will afford me the opportunity to introduce creative energy and fully utilize my relevant education, training, and experience.

Experience

• September 2003 Present Independent Contractor to Lockheed Martin/Missile Defense Agency MDA Crystal City, VA
• Senior Network Security Design Engineer
• Perform architecture, design, configuration, operational support, day to day administration, and upgrades to ArcSight Enterprise Security Manager ESM 4.0 Install/configure SmartConnectors Create filters and rules Perform maintenance of ArcSight ESM Oracle database
• Designed and documented Tripwire Manager solution. Developed schedule, policy, and configuration files for Linux and Windows servers
• Developed Syslog Server solution using syslog-ng application on Linux Red Hat 5 Enterprise Server.
• Applied IA Fixes to Linux Red Hat servers and Windows 2008 servers Utilized Acronis to image Windows and Linux servers
• Designed McAfee ePolicy Orchestrator and Tripwire Enterprise running in a VMWare ESX Server environment
• Configured KG-175 Type 1 encryptors Utilized GEM to manage KG-175 encryptors
• Utilized McAfee/Secure Computing Sidewinder firewall and IBM/ISS Proventia IDS to secure network.
• Utilized DISA Gold Disk to perform server vulnerability scanning and to remediate findings Create Risk Mitigation Reports
• Senior Network Management Design Subject Matter Expert
• Responsible for the design, documentation, installation, configuration, testing, training, and maintenance of the Missile Defense National Team's MDNT operational, high-availability, mission-critical network management and planning system utilizing the Joint Network Management System JNMS , Ai Metrix NeuralStar, CA/CA SystemEDGE agents, OPNET NETWARS, Network Engineer, and Remedy Action Request System.
• Compiled MIBs and configured trap definitions for each network device in the environment including Cisco routers and switches, APC Power Distribution Units and Environmental Monitoring Units, Avocent KVM switches, Sidewinder Firewalls, ISS IDSs, Concord SytemEDGE agents, Tripwire, and Omnitron media converters.
• Installed, configured, and upgraded Ai Metrix NeuralStar 8.01/SYS DopplerVue servers on a Windows 2003 Adandvanced Server OS and clients on a Windows XP OS at each site in the Worldwide MDNT network.
• Created a Design Specification Document to capture the network management design architecture and strategy.
• Executed network management verification and validation testing Created a Network Management Verification and Validation Test Report.
• Provided on-site operator training on the network management system to system administrators and operators.
• Network IPT Project Manager
• Assigned tasks to responsible engineers in order to correct deficiencies in the network and follow-up with engineers to ensure task completion.
• Managed the Spiral Development Cycle baseline for the Network Integrated Product Team IPT . Ensured deliverables are submitted in a timely manner and tracked project progress.
• Attended Software Control Board, Hardware and System Engineering Control Board, and Program Engineering Review Board meetings.
• Created Capabilities and Limitation documents for each spiral development release Tracked software baseline for each Network server.
• Evaluated change requests to the operational network Created Requeest for Service Forms to facilitate provisioning of DISA ATM circuits.
• Coordinated schedules, tasks, resources, and dependencies for network design projects.
• Estimated effort for project completion and evaluate risks on network design projects Created Installation Procedure documents.

Confidential

Tivoli Technical Team Lead

• Design, installation, configuration, and day to day operations of the Department of Defense's DISANet enterprise management system including Tivoli TME Framework, Enterprise Console, User Administration, Software Distribution, Distributed Monitoring, Remote Control, HP OpenView Network Node Manager NNM , Remedy Action Request Server and Concord eHealth.
• Evaluated Net IQ AppManager and HP OpenView Operations Smart plug-In for Exchange to determine which E-mail monitoring tool mapped best to the established design requirements.
• Installation and configuration of production classified HP OpenView NNM system.
• Enhanced the design of the unclassified production HP OpenView NNM server to ensure that all traps definitions and MIBs were loaded, all important events were being forwarded to the Tivoli Enterprise Console TEC , and all desired nodes were discovered and displayed.
• Planned Network Management System NMS SNMP Version 3 migration.
• Visited Worldwide Unclassified DISANet sites to deploy Tivoli Endpoints and provide Tivoli training to site administrators.

Confidential

Senior Network and Distributed Systems Engineer

• Installed and configured Tivoli Framework 3.7.1, Enterprise Console 3.7.1, NetView 7.1, Distributed Monitoring 3.7, Inventory 4.0, and Software Distribution 4.1 to mirror the IRS' Enterprise Systems Management ESM Modernization environment.
• Architecture design, implementation, configuration, and 24x7 support for the DoD's Joint Defense Information Infrastructure Control System Deployed JDIICS-D enterprise management system utilizing Microsoft Terminal Server OS, Cisco Works 2000, HP OpenView 6.1, Remedy Action Request 4.5.2, Remedy Web 4.1, HP/Agilent NetMetrix Performance Center 1.0.4, Netscape Enterprise Server 3.5.1 web server, and Microsoft SQL Server 7.0 database.
• Installed, configured, and evaluated Aprisma Spectrum and HP OpenView IT/O. Investigated the feasibility of using guard technology to facilitate network management information sharing within DISA, the DIA's JWICS network, and in coalition environments.
• Served as Project Lead and Subject Matter Expert SME supporting the FAA's National Airspace System NAS Infrastructure Management System NIMS project. Installed, configured and maintained Tivoli Enterprise Console TEC 3.7.1, Framework 3.7.1, NetView 7.1.2, and Peregrine' ServiceCenter 5.1. Integrated these Tivoli products with Peregrine ServiceCenter using the Peregrine SC Automate tool. Integrated SNMP Research tool with Tivoli NetView in order to make NetView SNMP v3 compliant.

Confidential

Senior Solutions Engineer Consultant

• CBeyond Communications
• Implemented and configured Micromuse NetCool Omnibus, Reporter, Visionary, Impact, ISM, Precision, and Firewall Probe.
• Implemented and configured development, staging, and production HP OpenView NNM network management system.
• Designed and tested HP OpenView NNM fail-over scenario.
• Implemented and configured Infovista in order to monitor performance and report on Cisco routers, Cisco switches, Cisco IADs, Cisco Optical Cell devices, Network Appliance servers, and Sun servers.
• Designed and tested InfoVista fail-over scenario.
• Implemented and configured InfoVista's VistaMart including Gateway, Repository, Notifier, and Console.
• Implemented and configured InfoVista's Web Access Server.
• Implemented and configured Veritas NerveCenter utilizing behavior models to correlate network conditions, identify critical problems, and filter out superfluous events.
• Implemented and configured Remedy 4.5.2.
• Lead product demonstrations to senior level management.
• Created Discovery, As-Built, Design, and Administration documents.
• Trained NOC staff.

Confidential

Performance Monitoring Systems, Manager

• Utilized InfoVista, NetCool ISM, and MRTG to monitor performance and report on Cisco routers and switches, ArrowPoint load balancers, NetScreen firewalls, Compaq and Dell Windows 2000 servers, Sun Netra and Enterprise class Solaris servers, RedHat Linux servers, SQL Server 2000 and Oracle 8i databases, Microsoft Exchange 2000, Apache, Netscape iPlanet, Microsoft IIS web servers, BEA WebLogic web application servers, IBM WebSphere web application servers, and Veritas NetBackup.
• Implemented, configured and maintained NetCool Omnibus event management system in support of NOC.
• Served as Subject Matter Expert SME for development and productization of Performance Management Services offering.
• Implemented, configured, and maintained Concord eHealth Suite, including SystemEDGE agents.

Confidential

Senior Enterprise Management Engineer, EMS Operations

• Implementation, maintenance, and 24X7 on-call support for production enterprise management system for a mission critical ASP's network including Tivoli TME 10 Framework, NetView, Enterprise Console, Distributed Monitoring, User Administration, Inventory, Manager for MQ Series, Manager for Oracle, Manager for SQL Server, Software Artistry, Concord Network Health, MOS Formula, Micromuse NetCool/OMNIbus, Mercury Topaz, Lucent VitalSigns, and Siebel.
• Performed an Alternative Trade-Off Analysis comparing Tivoli's TEC to Micromuse's NetCool OmniBus.
• Performed migration from Tivoli Framework 3.2 to 3.6.
• Performed daily administration of Tivoli NetView to ensure proper network devices were added or deleted based on client requirements.
• Utilized Tivoli TEC to investigate client outages for account managers.
• Performed daily administration on Tivoli Distributed Monitoring to ensure each client's systems were effectively monitored.
• Utilized Tivoli's Inventory to collect hardware and software configuration information to assist the Configuration Management group.
• Utilized Tivoli Manager for MQ Series to monitor and report on the status of each queue manager and channel in MQ Series.
• Utilized Tivoli Manager for Oracle and Microsoft SQL Server to monitor and report on the status of each database server.
• Utilized Tivoli User Administration to provide the Client Engineering team with read-only Tivoli access.
• Utilized Tivoli Software Distribution to push software patch packages to workstations requiring system updates.
• Articulated selling points of company's Global Enterprise Management Center GEMC during tours for prospective clients.
• Enterprise Management Engineer, Research and Development
• Implemented replica of UsiView, the Tivoli enterprise management system including Framework 3.6, NetView 5.1, Distributed Monitoring, Enterprise Console, Global Enterprise Manager, Software Artistry, User Administration, Inventory, Oracle event database server, and OmniBack tape back-up system in the R D environment.
• Integrated CNT Local Director, EMC Symmetrix, Cisco LS 1010, Radware WSD NP Web Balancer MIB and traps with NetView.
• Evaluated Tivoli Maestro, Tivoli Destiny, Tivoli CrossSite, Tivoli Manager for MQ Series, Tivoli Software Artistry, CA Unicenter, Cabletron Spectrum, BMC Patrol, Optimal Application Expert, FirstSense, Keynote, Web Trends, Mercury WinRunner, Mercury LoadRunner, HP Top Tools, Compaq Insight Manager, HP Firehunter, Remedy Action Request System, Peregrine Service Center, MRTG and Cisco Works.
• Designed, installed, and configured system test bed that mirrors USi Cisco Powered production network, including Cisco 7500, 4000, 2500 series routers, Catalyst 5500, 2900 switches, PIX and Nokia Checkpoint firewalls, Cisco LS 1010 ATM switches, etc.
• Lead Performance Management project, which included the evaluation and implementation of performance management tools including Concord's Network Health and Lucent/INS VitalSigns.
• Created Project Management Plans, Requirement Documents, Conceptual Design Documents, Evaluation Plans and Reports, Alternative Trade-Off Analysis, and Implementation Plans.
• Certified Empire SystemEDGE agents for production utilization.

Confidential

Network Management Engineer, Acceptance Test

• Tested IP based network management system using HP OpenView NNM
• Performed acceptance testing on Micromuse's NetCool Omnibus event management system to ensure system met established design requirements. Performed acceptance, stress, and regression testing on NetScout performance management tool
• Utilized sniffers and datascopes to perform TCP/IP, SNA, and X.25 protocol testing to ensure successful client connection to company's packet network Provisioned Nortel switches.
• Performed acceptance and regression testing on Peregrine's ServiceCenter call logging software to ensure the COTS product met company's design requirements.