Head End Manager/hub Engineer Resume
OBJECTIVE:
- Network and Telecommunication Engineer offering expertise in installation, configuration, implementation, management, and troubleshooting of LAN/WAN/MAN, SONET, DWDM, and video head end equipment.
TECHNICAL SKILLS:
SKILLS: and/or experience with TCP/IP, RIP, OSPF, IGRP, EIGRP, BGP, MPLS, IPSEC, VPN s, ATM, Frame Relay, X.25, ISDN, DWDM, Sonet, Broadcast Video over IP, LAN, WAN, MAN, NDS Conditional Access, Cisco ONS 15454 Sonet optical equipment, Tellabs 8100 and 6350 SDH optical equipment, Cisco Routers, Big Band BMR 12000, Scientific Atlantic EDFA, Harmonic EDFA, Electra 5400 encoder, PVR 6070 IRD, Prostream 1000 Statistical Multiplexor, QVidium IRD, GPI monitoring switch, ST Technologies METZ modulator, Optical NetworkTerminal (Alcatel, Motorola, and Tellabs), Adtran, MX2800 multiplexers, Cisco PIX and ASA 5520 firewalls, Juniper Netscreen firewalls, Tandberg and ARG video equipment, Cyclades Console Servers, Cyclades Console Manager, Bay Network WellFleet Routers, 3 Com Routers, PADS, ATM FORE Switches, Alcatel Switches, Nortel Passport switches, Cisco switches, Cisco Cache Engines, React 2001 circuit testing software, various Network Protocol Analyzer (sniffer), spectrum analyzer, oscilloscope, Firebird 600 test set, T - bird test set, EXFO 930 light meter, Sunrise CM750 test set, Titan 5500, Cryptographic Machines, Packeteer Packetshaper, Vidia Encapsulator, Skystream Encapsulator, various types of DSU/CSUs, Comtech and IDirect Satellite Modems, Miranda video monitoring system, Harmonic NMX monitoring system, Transport Stream monitoring system, Netcool, INMS (Verizon), Cabletron Spectrum, HP Openview, ProComm, Strataview Plus, Ciscoworks, CA Unicenter, IRMA (ticketing system), Remedy (ticking system).
PROFESSIONAL EXPERIENCE:
Confidential
Head End Manager/Hub Engineer
Responsibilities:
- My responsibilities include STB software evaluation, test and acceptance. Manage, monitor and maintain the video head end and management IP network. Manage and perform the day-to-day operation of the video head end.
- Complete TV listing updates, blackouts for sporting events, subscriber service activations and deactivations, and broadcast channel change updates within the conditional access system. Create and implement operating procedures for head end. Provide technical support for level 1 and level 2 in the network operations center. Assist vendors with fault isolation and resolution. Give presentations and site tours for potential clients.
Confidential
Network Specialist
Responsibilities:
- Contracting with Verizon in the FIOS Video NNMC, my responsibilities include video network monitoring and fault isolation of Verizon’s FIOS video network utilizing Verizon’s alarm management systems INMS and PONS NMS to insure timely resolution of network troubles. Trouble ticket reporting, tracking, and resolution utilizing Verizon’s trouble ticketing system (Vrepair), perform network element alarm testing.
- Maintain the RF combining network, EDFA’s, and Big Band routers. Isolate trouble with video content quality and availability, and STB activation. Resolve SONET and DWDM troubles within the MHN. Interface with the Fiber Solution Center, Field technicians, Video Head office, and CO Technicians to resolve video network troubles.
Confidential
NMC Technician 2/Terrestrial Engineer
Responsibilities:
- My responsibilities included the setup and maintenance of the following: TACACS server administrator, IP address management, Cisco Transport Management system administrator, IP infrastructure, VPN/ IPSEC network, console server management network. SONET and SDH optical network, Tandberg and ARG video equipment, Ciscoworks management system, Crystal monitoring system, Netcool monitoring system, Cisco PIX firewall
- Juniper Netscreen firewall, MPLS network, Broadcast video over IP and multicast network (which was deployed on-time and under budget). In addition I designed, procured, tracked, shipped, installed equipment for the core infrastructure and customer networks. I was also responsible for conducting test and turn-up of infrastructure and customer circuits on the SONET/SDH optical network and IP network, trained management center personnel as well as creating documentation and network diagrams.
Confidential
Terrestrial/Network Engineer
Responsibilities:
- My responsibilities included SONET infrastructure design, implementation and maintenance, network capacity planning, management, and allocation. Data circuit design, procurement, and implementation (i.e. DS1, DS3, OC3, OC12, OC48, STM1, and STM4). Setup and maintain the core IP infrastructure.
Confidential
SATCOM Engineer/ Network Operations Analyst/ Deputy Project Manager
Responsibilities:
- My responsibilities included (in the Satellite Communications Engineering department) providing end-to-end satellite and terrestrial solutions, conducting requirement analysis, SATCOM requirement definitions, case studies, and evaluation, performing link budgets analysis for space segment allocation, pricing, ordered, and tracking equipment for end-to-end satellite and terrestrial solutions, providing engineering support and assistance to Service Management Center, network administrators, and customers for LAN/WAN infrastructure. Reviewed the Government TSR requirements and interact with vendors to develop solutions.
- Setup and maintained the SiprNEt infrastructure communicating with DISA utilizing KIV-7, cisco routers and switches. Additional responsibilities (at the Army Research Lab), created and maintained documentation for, staff meetings, project management, updating the situational awareness board, operations log, and escalations list, assisting the network administrator to ensure all workstations and servers are in network security compliance, monitoring and troubleshooting workstations, servers, video teleconference equipment, routers, and switches, reporting and tracking all trouble issues using Lotus Notes and CA Unicenter Event Manager, and operations center staff.
Confidential
Field technician
Responsibilities:
- Contracting with Confidential Cable Company, my responsibilities included installing cabling, digital converters, and cable modems for CATV service, high-speed Internet access at customer locations, in addition troubleshooting cabling, computer hardware and software related issues.
Confidential
Network Engineer
Responsibilities:
- My responsibilities included the design, maintenance, installation, and setup of the following: infrastructure SONET optical network utilizing Cisco optical equipment, IP infrastructure using Cisco routers and switches, design and turn-up of customer networks, evaluation of customer network for content using Cisco Cache Engine, DVB network (utilizing Vidia Encapsulator
- Skystream Encapsulator, and Packeteer packetshapers), installation and configuration of satellite modems, provisioning of data circuits with customers and ISPs (such as Verio, Level 3, UUNET, and Abovenet), 56k-1M, T1, DS3, OC3, OC12, OC48, STM1, and Ethernet circuits through switches, multiplexers, routers, and Satellite Equipment. HP Openview monitoring system, IP address management. In addition, I was responsible for creating technical documentation of the network infrastructure as well as instrumental in operation center personnel.
Confidential
Lead Network Operations Engineer
Responsibilities:
- My, responsibilities included the following: providing second level technical support in the Network Operations Center. Monitoring, troubleshooting, and testing Sprints Managed Private Networks (ATM, Frame Relay, X.25, ISDN, Dial back-up data circuits, and Voice circuits), DL3900/DL3800 IMUX, ADTRAN and Kentrox multiplexors, physical layer testing of data circuits using Titan 5500 equipment and React 2001 software, maintaining
- Managed Router Networks (Cisco Routers, Bay Network Wellfleet Routers, & 3 Com Routers), Alcatel TPX and Nortel Passport switches, network protocol analyzer (Sniffer) to isolate network congestion issues, EXTRA Personal Client, trouble report ticketing system and Enterprise Alarm Manager (Cabletron Spectrum), to open, review and track trouble reports, Master Diagnostics, Master Monitor, TDT2 (telnet diagnostic tool), TPRF3-100 and TPRF-4600 to pull the statistics and alarms, Ciscoworks, and Strataview Plus for proactive monitoring and troubleshooting of routers and switches.
Confidential
Work Center Supervisor/Electronics Technician
Responsibilities:
- My responsibilities included the following: scheduling daily activities and preventive maintenance, leasing and recovery of test equipment, ordering, tracking, and inventory of electronic equipment, KY57/58, KG36, and KG84 crypto equipment, FSC-104
- Emergency Communication equipment, SLQ-25 (NIXIE) torpedo countermeasure equipment, Frensal Lens Optical Landing System (FLOLS), ASR-8 (air search), FPN-63 (precision approach), SPS-10 (surface search), SITEX (navigational) radars, ancillary airfield equipment, FAC-6 fiber optic equipment, WSC-3 (UHF/VHF), DAMA (satellite) communication equipment, and Joint Operational Tactical System (JOTS).