SUMMARY:

• Highly skilled instructional designer and technical writer who can improve efficiency and reduce costs by performing task analysis, developing programs, procedures, system description manuals and support documents. Certified trainer in chemical operations, in commercial and government nuclear operations. Professional s include teaching safe chemical plant operation and maintenance
• Implementing ISO registration with high quality control, auditing, team building, and document control. Expert in Microsoft Office, Visio, Adobe Acrobat, and Photoshop. Skilled with multiple publishing applications

PROFESSIONAL EXPERIENCE:

Writer/Auditor

Confidential, Meridian, MS

Responsibilities:

• Researched, designed and created an audit program to verify construction packages being turned over to the startup and operating companies are accurate and meet all parent company and regulatory requirements. Composed templates for the auditing reports. Audited the documents to verify of mandated results.

Instructional Designer

Confidential, Irwindale, CA

Responsibilities:

• Interviewed SMEs to obtain information and create course for new service technicians and supervisors.

Technical Writer

Confidential, Westminster, CA

Responsibilities:

• Collaborated with SMEs to design and create Personal Qualification Standards. Distilled best practices then wrote precise procedures to guide of the standards requirements. Researched and developed repair process standards

Specialist, Aerotek

Confidential, Los Alamos, NM

Responsibilities:

• Evaluated vendor supplied Chemistry and Metallurgy Research on multi - billion dollar project. Crafted standards to verify personnel qualification.

Instructional Designer

Confidential, Raytheon, Irvine, CA

Responsibilities:

• Enhanced advancement possibilities for Raytheon system planners by upgrading program. Reduced time and effort required for planners to achieve career advancement.

Procedure Writer

Confidential, Irvine, CA

Responsibilities:

• Interviewed SMEs and engineers to find best assembly methods. Documented best methods for cable and connector manufacturing. Saved a significant amount of procedure development time and money by modularizing procedures. This allowed use of individual sections in other product’s assembly. Use of standardized English helped client to use these procedures in startup of new multi-million dollar assembly facility in another country.

Instructional Designer

Confidential, Raytheon, Irvine, CA

Responsibilities:

• Reduced time of new system engineers with more focused . Using input from SMEs, designed, and put together an upgraded radar system program. This reduced time and effort for midcareer engineers to advance. Defined and developed standards to enhance and maintain quality work.

Developer and Subject Matter Expert

Confidential, Santa Ana, CA

Responsibilities:

• Shaped new hire program of fossil-fueled power generation plant. Used materials to research and establish course information to meet customer’s requirements. Created program of instructor led maintenance and operations courses. Program included instructor guides, student guides, task standards, and presentation materials on homegrown templates. All materials put into Vision database.

Resource Trainer

Confidential, Los Angeles CA

Responsibilities:

• Helped LAUSD meet federal requirements by teaching staff to use special needs students tracking system. Learned system and taught it to the faculty meeting all deadlines.

Technical Writer

Confidential, Compton, CA

Responsibilities:

• Using standard interviewing techniques, extracted information needed to write usable procedures from the SMEs. Refined this information into concise organized steps placed in written documents. Using the procedures increased the company’s efficiency in document handling and reduced time for new personnel.

Technical Writer, Write Assistance

Confidential, Compton, CA

Responsibilities:

• Increased manufacturing and packaging efficiency and aided in ISO registration by observing manufacturing processes, conferring with management, workers, and supervisors to determine and document most efficient methods. Created user-friendly templates and documented the best methods in procedures. Procedures reduced assembly costs and employee time.

Senior Instructional Designer

Confidential, Anaheim, CA

Responsibilities:

• Used Systematic Approach to (SAT) to meet state and federal safety and guidelines within required timeframe. Developed techniques and program objectives for maintenance personnel on new systems.
• Created materials from manuals and vendor drawings. Wrote storyboards for computer-based . Used Vision and Authorware to store and deliver maintenance for attraction upkeep. Edited maintenance manuals on new attraction equipment. Supplied procedures, safety guides, quality control, and worker aids to meet all client and vendor requirements. All delivered within schedule to client's satisfaction.

Technical Writer/ISO Auditor

Confidential, Costa Mesa, CA

Responsibilities:

• Helped company achieve ISO registration by determining best practices and writing ISO compliant manufacturing procedures. Taught these best manufacturing processes. Raised worker efficiency by using user-friendly procedure layout. Converted procedures to Adobe for use on local intranet. Assured ISO compliance by auditing their processes and best practices.

Technical Writer

Confidential, San Diego, CA

Responsibilities:

• Helped bring innovative optical manufacturing company on line by introducing document control system using ISO guidelines. Optimized manufacturing processes using information collected from operators, engineers, and supervisors. Defined and documented the precise process for most efficient and economical manufacturing methods. Provided mentorship on procedure and document control system use.

Senior Task Analyst

Confidential, Hanford, WA

Responsibilities:

• Set up state-of-the-art program for personnel handling hazardous spent nuclear fuel. Created instructor guides, student guides, presentation materials and exams to meet present needs and shorten development of future classes. Implemented initial nuclear fuel waste storage program and verified learning with on the job evaluation and audit of procedures and records.

Coordinator

Confidential, El Segundo, CA

Responsibilities:

• Created emergency response team HAZMAT program. Coordinated drills with county fire department. Successfully met DOT and OSHA requirements for all chemical plant workers. Developed and edited ISO compliant procedures and indoctrinated plant personnel to achieve ISO 9002 registration. Updated document control system. Proofread maintenance manuals. Met quality goals using Total Quality
• Management to meet local site needs, facilitate, and improve product and service quality. Set up confidential document control and records management systems. Published and edited a monthly corporate newsletter.

Technical Specialist

Confidential, Costa Mesa, CA

Responsibilities:

• Shortened process by developing user manual for bar code scanner from tech manual. Improved plant safety by developing plant chemical plant operator safety program.

Shift Advisor

Confidential, Hanford WA

Responsibilities:

• Modernized and organized government utility staff operations to meet Department of Energy mandate to ompose and use commercial style procedures. Taught procedure writing, compliance, and usage. These included emergency and abnormal procedures. Improved personnel safety by auditing and improving power plant safety practices.

Specialist

Confidential, Aiken, SC

Responsibilities:

• Achieved federal safety and operations mandates by developing lesson plans, instructor guides, student guides and presentation materials for HAZMAT worker . Raised efficiency and safety awareness by determining best practices and writing safety compliant procedures for chemical water separation plant operator .

Trainer, G. D. Barri & Associates

Confidential, Burlington, KS

Responsibilities:

• Created simulation scenarios to train new and requalifying nuclear reactor operators. Included EOPs and AOPs.

Procedure Writer/Simulator Instructor

Confidential, San Clemente, CA

Responsibilities:

• Trained new and requalifying power plant operators in classroom and on plant simulator. Taught emergency and abnormal procedure operations.

Senior Coordinator

Confidential, Russellville, AR

Responsibilities:

• Helped establish successful grow your own nuclear operator program. Using job task analysis developed objectives meeting company and industry requirements. Created simulator scenarios, courses, instructor guides, student guides, question banks, and presentation materials used in reactor operators and non-technical staff. Maintained validity by analyzing plant modifications and equipment manuals then modifying courses to reflect changes.
• Managed vendor relationships during acquisition of full scope reactor simulator and supervised acceptance testing. Streamlined simulator operations by writing simulator instructor manual. Developed and taught emergency and abnormal procedure classes. Proofread and edited maintenance and operation manuals for plant equipment.